1. Rumours Hair Design

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Mount Vernon, WA

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Rumours Hair Design

3.9 (18 reviews)
ModerateHair Salons
Closed • 9:00 am - 5:00 pm

Services - Rumours Hair Design

Haircut

Rumours Hair Design Photos

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Review Highlights - Rumours Hair Design

“I called to see if they could squeeze me in right away as I had a few minutes free--and thy set me up with the fantastic Ashley.”

Mentioned in 4 reviews

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Genesis Salon and Spa - The Washing Throne!

Genesis Salon and Spa

3.2(15 reviews)
1.7 mi
•$$

MY FAVE SALON SEATTLE to BELLINGHAM: STYLE THE HAIR YA LOVE and REMOVE THE HAIR YA DON'T!…read more -- MY OVERVIEW -- I've been a long-time client of these ladies: Genisis is in fact their fresh name for a fresh location (previously "The BLVD" in Burlington). Their new spot in olde town Mt. Vernon is tranquil and sophisticated without being stuck-up or uncomfortable (we've all been to those spas: no bueno, and that's not this place). This team of skilled technicians makes this fabulously cool salon what it is, and not only has my hair always turned out just right, everyone I've brought here (of which there have been many) has been beautified to perfection. -- MY DETAILS -- This salon is truly a local staple: it was founded by the Mom of my go-to colorist Colleen. It's now changed locations, names, and hands over the years, but it is and always will be a family-style run business. In the years I've gotten my hair done by this team, I've NEVER ONCE seen any client leave unhappy, and I've been a client since I moved here in 2007... so long ago that was at their original location: where "FIVE GUYS BURGERS & FRIES" sits in Burlington! Several stars go to my miracle-worker Colleen. She took me from bland mousey brown to my true self: a vibrant ginger! She and Tiffany (Tiff is great at cuts, esp for both sexes) also helped get my style back after surgeons literally shaved half my head straight up the back (no joke... brain surgery does that to you). They got me back looking decent even when I felt nowhere near it. Colleen has been patient and kind with my forgetfulness & headaches & pain that causes me to reschedule far too often. The entire staff is friendly and fun, and many of whom I've since learned are childhood friends, which adds to the calm, friendly atmosphere here. So whether you're a new face or a long-time client, you'll feel welcomed as well as fantastic. Fantastic because I've never seen someone leave unhappy: whether the client describes a style, gives the stylist free-reign, or brings in a photo, etc. You're in good hands. Love you guys!

I My boyfriend scheduled me a surprise appt for my birthday to have a cut & color. He scheduled the…read moreappt over a weeks ahead of time & informed the ship owner (Melissa) I would either want a color or a cut & color, that he wasn't sure which I would pick, but the stylist reassured him they would accommodate either & "take care of me" for the surprise. She made him feel as if she has the appt arranged for either service (since after all it was a superset) Fast fwd to the day of my birthday appt, my boyfriend drops me off. The stylist aka Melissa who happems to also be the shop owner, then proceeds to inform me we only had an hour booked and could only do a haircut. Offers no apology, no care, no concern what so over. Just lazily keeps saying all we can do is a haircut.... When I explained the situation & understanding of how the appt was booked her response was literally "I'm sorry that they told you that but we would never book an appt without knowing" As is this surprise was made up.... Completely unwilling to work this out for a new client. Completely unapologetic to the situation & offers no fix to said issue. No offer of another appointment.. In a time where small businesses are dependent upon their customers, Melissa the shop owner sure did screw her way out of $400 this day. Her customer service was horrible. She offered no real apology, no ounce of empathy & no desire to try and fix what they messed up. Simple lazy response to what was supposed to be a special day. I wouldn't give a dime to a salon that gives no effort in making their clients happy. And this all falls on the shop owner. What an example you are setting for your employees to follow Melissa I can assure you, treat enough people this way and your salon will be non existent. On a brighter note...I only had to take a short walk down the Main Street to find a salon that was more than willing to take Genisis services & you better believe the whole salon heard of the experience you just gave, Melissa. As a neighboring salon, they could not believe you took no effort in making This right. Glad to not have given you a dime.

Photos
Genesis Salon and Spa - Genesis

Genesis

Genesis Salon and Spa - Map of how to reach the salon.

Map of how to reach the salon.

Genesis Salon and Spa - Very comfy hair washing station!

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Very comfy hair washing station!

Rumours Hair Design - hair - Updated October 2026

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