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Rumours Hair Design

3.9 (14 reviews)
ModerateHair Salons
Closed • Closed
Updated 1 month ago

Services - Rumours Hair Design

Haircut

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Genesis Salon and Spa - The Washing Throne!

Genesis Salon and Spa

3.3(16 reviews)
1.7 mi
•$$

I My boyfriend scheduled me a surprise appt for my birthday to have a cut & color. He scheduled the…read moreappt over a weeks ahead of time & informed the ship owner (Melissa) I would either want a color or a cut & color, that he wasn't sure which I would pick, but the stylist reassured him they would accommodate either & "take care of me" for the surprise. She made him feel as if she has the appt arranged for either service (since after all it was a superset) Fast fwd to the day of my birthday appt, my boyfriend drops me off. The stylist aka Melissa who happems to also be the shop owner, then proceeds to inform me we only had an hour booked and could only do a haircut. Offers no apology, no care, no concern what so over. Just lazily keeps saying all we can do is a haircut.... When I explained the situation & understanding of how the appt was booked her response was literally "I'm sorry that they told you that but we would never book an appt without knowing" As is this surprise was made up.... Completely unwilling to work this out for a new client. Completely unapologetic to the situation & offers no fix to said issue. No offer of another appointment.. In a time where small businesses are dependent upon their customers, Melissa the shop owner sure did screw her way out of $400 this day. Her customer service was horrible. She offered no real apology, no ounce of empathy & no desire to try and fix what they messed up. Simple lazy response to what was supposed to be a special day. I wouldn't give a dime to a salon that gives no effort in making their clients happy. And this all falls on the shop owner. What an example you are setting for your employees to follow Melissa I can assure you, treat enough people this way and your salon will be non existent. On a brighter note...I only had to take a short walk down the Main Street to find a salon that was more than willing to take Genisis services & you better believe the whole salon heard of the experience you just gave, Melissa. As a neighboring salon, they could not believe you took no effort in making This right. Glad to not have given you a dime.

Ok you need to schedule with will he saved my hair and is just super talented this is coming from a…read morehigh maintenance hair gal!!

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Genesis Salon and Spa - Genesis

Genesis

Genesis Salon and Spa - Map of how to reach the salon.

Map of how to reach the salon.

Genesis Salon and Spa - Very comfy hair washing station!

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Very comfy hair washing station!

Spero Skin Spa Salon

Spero Skin Spa Salon

3.7(36 reviews)
2.1 mi
•$$

My review today is based on my phone experience with Tamera…read more I called her salon today after having dried up my tears after an arms-length interaction with Per Dona Salon where they told my husband who'd inquired for me, that they didn't have anyone who could "cut ethnic hair." I was at a loss, worried that I wouldn't find someone to cut my hair, now that I live here in Mount Vernon as of a month ago (originally from Scottsdale, AZ). I was hurt by the arms-length interaction with Per Dona Salon, so pulled up my bootstraps, and wiped my tears. Then I called Spero. She was courteous, used endearing words with me, was patient although I caught her in the middle of lunch eating before she had a meeting in 10 minutes. She also helped me to pair my stylist preference up (helped me to understand her website) with patience, and also listened to my sob story about how the Per Dona Salon interaction made me feel. Tamera is a genuine person (no fluff) and shared her awesome story about why she chose to open Spero Skin Spa Salon. Her vulnerability and raw nature make me excited to find a stylist right for me at her place. I'll start with Dani and see where it goes.

I had my makeup done here for a party. Unfortunately, I waited 45 minutes past my scheduled…read moreappointment time. While the staff was very kind and professional, I was disappointed with the final result. I had requested a smoky eye look, but the makeup was applied much darker than expected. Overall, the customer service was pleasant, but the experience did not fully meet my expectations

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Spero Skin Spa Salon - Sandra-stylist

Sandra-stylist

Spero Skin Spa Salon - Courtney-stylist

Courtney-stylist

Spero Skin Spa Salon - Spero Skin Spa Salon

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Spero Skin Spa Salon

Rumours Hair Design - hair - Updated May 2026

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