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    Rumbo Norte

    4.5 (2 reviews)

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    Zen Market - Interior del local

    Zen Market

    3.7(25 reviews)
    1.8 kmChamartín
    €€€

    Missing trading cards - NO Zen support - Agents DON'T care - situation still not resolved!!…read more I don't normally go out of my way to write a bad review, however, my experience with Zen has been very poor and i am deeply unsatisfied by the lack of help and support regarding an issue over my Trading cards going missing. The agents don't listen and often copy & paste the same response, its so poor. They have also ignored my request for my case to be escalated to management and each agent contradict each other. On the 10th January, my parcel stopped tracking. I gave it several days then contacting Zen, explaining the above. There agent told me to contact UK Royal Mail and report it (which i did), and that Zen would also contact JapanPost in another couple of weeks, as they have to wait a bit longer. I waited, heard nothing so reached out to them as it had now been 4 weeks, after i complained i was told by an agent called MIA they would now contact JapanPost and start an investigation to try and track down my missing parcel. Mia "We appreciate that you have taken action to launch a claim with Royal Mail. We have forwarded the issue to our team and we have contacted Japan Post to launch an investigation." So yesterday after another 3 weeks since Mia replied, I've had no update, no contact from Zenmarket whatsoever, so i reached out to them AGAIN asking for an update, if they had heard anything from JapanPost etc and that I'm not happy my the lack of support and i would like my situation to be escalated to management. An agent called ASMA replied, basically ignored everything i asked, ignored my requests and it was clear she didn't properly read my message. Asma reply: "Unfortunately, ZenMarket is unable to expedite the process nor inquire the status of your parcel from our side. We ask that you contact your local post office Royal Mail directly regarding the whereabouts of your parcel. (I've told them i already done this) If it has not reached your destination after 60 days since the day of shipment, please contact us again and we will initiate an investigation for compensation." This is completely different to what Mia said 3 weeks earlier, i had already told MIA 3 weeks ago i had contacted royal mail, where was the investigation? Zen agent Asma didn't even check to see what Mia the previous agent had said, which was they were apparently doing an investigation (JapanPost) 3 weeks earlier. Asma, just copied and pasted from 6 weeks ago. This level of support is horrendous, i will be taking this further and spreading the word about these cowboys.

    This is a beautiful restaurant right in the Real Madrid football stadium. Lush greens, totally zen…read more Menu is varied with lots of dishes to choose from: Thai, Chinese, Japanese. We ordered top quality nigiri sushis (the butterfish/halibut with truffle was yummy), some uramaki, the ceviche was good, and we had teriyaki chicken and Pad Thai (it wasn't an authentic Pad Thai but it was delicious either way). Loved the place, the ambience and the food was more than satisfactory!

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    Zen Market - Interior del local

    Interior del local

    Zen Market - Interior del local

    Interior del local

    Zen Market

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    El Sur - Chipirones a la Plancha... ¡Muy fantastico! =)

    El Sur

    4.5(970 reviews)
    4.4 kmLavapiés y Embajadores
    €€

    This was the first dinner meal my mom and I had in Madrid and let's just say it completely exceeded…read moremy expectations. When we walked in we were welcomed by such warm service! I truly have to highlight Pepe, Franco, and Grace for taking the time to speak to us and get to know us. The food was FANTASTIC. We ordered the seafood paella, jamon iberico, garlic shrimp, and sangria. The paella was filled with a ton of flavor which was DELICIOUS. Everything was fantastic, but the Sangria was spectacular, (probably one of the best sangrias I've ever had). At the end of our meal, Pepe brought us two liquor de Limon shots, which made our whole night!! Definitely recommend this place in the La Latina neighborhood. You won't regret it!

    El Sur is a charming little spot in Madrid, tucked right into the wall of a narrow street. The…read morespace is very small and they manage to fit a surprising number of people inside, so you immediately notice how tight the squeeze is. It has that classic bustling tapas bar energy where everyone is close enough to feel like part of one big conversation. The food was the highlight. The clams were flavorful and fresh, the octopus was cooked beautifully and the paella was delicious. It is a great place to stop in for a drink and a quick bite, especially if you want something authentic and lively. When we visited, it was packed to the point where you were shoulder to shoulder with other guests and close enough to easily hear the party next to you. It adds to the charm if you enjoy that classic crowded European dining atmosphere, but it is something to keep in mind if you prefer more space.

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    El Sur - Cool Old Movie Posters

    Cool Old Movie Posters

    El Sur - Paella de Mariscos...

    Paella de Mariscos...

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    Sangria...

    Rumbo Norte - restaurants - Updated May 2026

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