I recently ended up in the hospital thanks to my gallbladder and that's where I met Dr. Maurice…read moreHaddad. After leaving the hospital and having to now regularly see a GI, my PCP recommended I see Dr. Haddad. I have been to his office twice in the last month and while he is never there since he's primarily at the hospital, his PA Joyce is very kind and she takes good care of their patients. When I was in the hospital, Dr. Haddad was very good about taking the time to explain things to me and when I had to go back to the hospital for an Endoscopy, Dr. Haddad took great care of me during my procedure. I mean, I was unconscious during all of it, but it seemed to go well. If you need to see a gastroenterologist, I would highly recommend Dr. Haddad's office.

Dr. Haddad is very knowledgeable, thorough and personable. He was attentive during my…read moreappointment, listened to my concerns and answered all of my questions. He immediately put my mind at ease and made me feel as though I was in excellent hands. His staff was also very friendly and accommodating, working me into his busy schedule on short notice. I am very pleased with Dr. Haddad and highly recommend him.

My procedure went well. Dr Darmadi is a highly qualified GI doctor…read more Office staff very helpful also. Highly recommended!

Wow! Please listen to the reviews for this place. Our experience was absolutely horrible. Everyone…read morewe encountered was absolutely rude and unprofessional. They worst of them all was the doctor! Dr Ali was extremely rude and disrespectful. I was shocked and have never encountered a doctor with this level of unprofessionalism. We only saw him but considering the attitude walking in, I'm sure all the other doctors in this group are no different. On top of that, we waiting an hour in the lobby to be seen. Then waited another 30 minutes in the room. Complete waste of time!!

Dr Kalangi was recommended by friends to my adult daughter who was sooo sick with stomach pain…read more After careful checkup and labs, she identified the problem quickly and had my daughter on very specific meds for one month. Wow, she is soo well again. The Doctor was personable, kind, and caring to my daughter and even said hi to her patients in the waiting room!

Dr Fein is an amazing doctor. I've been going to him for a decade... he diagnosed my gastroparisis,…read morestopped my acid reflux in its tracks, and I have not had to sleep with tums in my mouth for years!!! HE also PERSONALLY calls his patients after every procedure. He may not be taking new patients as he is getting very close or possibly past retirement age, but I love him

"RUN FOREST RUN" Don't waste your time. They owe me money and I have been trying to get a refund…read more I have never met the Dr. only the PA. It's all about the money.

Dr. Trang is terrific, knowledgeable, sensitive, and informative. He's very understanding and…read morelistens to your concerns and takes time to go over the diagnosis clearly and treatment options. It's rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. Anita Livings 03/23/25

Very friendly, professional, and importantly- he's very…read moreinformative and discusses options for my issues. Easy to talk to and his staff is very very very nice, too.

My wife scheduled an appointment on good Friday. We drove 2 hours to this location and it was…read moreclosed. She called the number on the closed office door and verified she had an appointment but they neglected to call her to reschedule. We went to their location near Ellington Airport and was told we can wait for a doctor after 3:00pm. After realizing that 8 people were already scheduled for after 3:00pm is was clear to us this was going to be a long wait. We are both patients of this business but we told them to cancel her appointment and my future appointment that we will go somewhere else. This was appalling the way they treated her. Dr Bala has been our gastroenterologist for years. We will never go back to them after this incident !

Came here with horrible post-partum pain. They did an endoscopy and "found nothing," yet here I am,…read morenot even two months later in the hospital with hundreds of gallstones and in infected gallbladder which I'm being told could have been prevented with proper care. Avoid this place at all cost!

I am disappointed in the service I got. First let me start by saying that just because you are…read morepaying for service "Out-of-Pocket" does not mean that you should be treated differently. I had a GI bleed a month prior to coming to HGI (Houston Gastro Institute) for a follow up. I was scheduled for two procedures, an EGD and Colonoscopy. I paid in full out of pocket almost $2,800 which was not the original price they quoted me at consultation. Nevertheless, it was paid. I then prepped correctly the a day and a half before scheduled date. My wife and I were the first through the doors besides employees at 8:30am. We waited, and waited , and waited till there were 4 couples in the lobby before they started calling people in the back. It was now 9:30 and 2 clients went to the back to start their prep. It was 9:50am when I was called to the back to prep. It took 28 minutes for someone to talk to me after changing into my gown, then 45 more minutes till I had an IV put in. As I watched 3 clients complete the procedure I realized the time was 11:08am. I asked when are they gonna start because I was extremely uncomfortable. 15 minutes later a great lady said that she will be taking me back in 15 more minutes. Very close to 11:40am was when I went to the back and put under. A little after noon I was being wheeled outside to my waiting wife whom had no idea what was taking so long. A few weeks later I get a bill in the mail stating that I have a remaining balance and I need to be paid. I tried to call HGI multiple times with no answer. I had enough and drove 45 minutes to the office to find out what why I still had a bill. THE FRONT DESK PEOPLE should work for Walmart because they don't care. I asked to speak to someone about the bill. The guy asked me why and I said I would like to have that conversation with them and not in an open lobby where they don't care about HIPAA. I then asked what Herbie thinks the meaning of HIPAA means that's when he got upset and went past the glass doors and started talking freely about why I wanted to talk to management. After showing the same person I paid the full about the bill I got in the mail, she called another company to see why. We got made sure that the bill was a complete mistake. I had a followup visit a few days ago and I confirmed that I was going. My wife went out of town and I became very busy with work and couldn't make it. I tried to call 4 time to tell them that I cannot make the appointment. No answer. I Live on the west side of Sealy, TX, which is 45 minutes from my house to HGI. Needless to say I did not go to my appointment. the weekend went by and today Monday the 14th of April, 2025. I got a text message stating that my account will be charged $150 because I did not show for the appointment. I drove to Katy and stopped by HGI to talk to the about the charges and also have a copy of my records. Same two front dest employees. While talking to the lady, the male was just looking at me. I didn't say a word to him. She told me that to have my records I'd have to pay $25, but to send it to another provider it would be free. $25 for my records. Just unbelievable. I will NEVER go back!! They got paid but I will make sure to tell everyone I know to go elsewhere. Look at all the 1 starts they have.

I've been here twice with my mom. Her doctor is Dr Vivian and I really just hate coming here. The…read morewait times are ridiculous. We are currently freezing in the examination room for 45 mins and no doctor. This is after waiting 30 minutes in front waiting area. I went out to ask what is the hold up and the assistant stated she needed 10 minutes to give me status!? Avoid this place if you can. I'm going to find my mom a different gastro, if you can't control your schedule I doubt you can keep up if time sensitive treatment comes up. Not a fan and will avoid this place. Update: We waited for about an hour in the room for the doctor. No doctor ever showed up. No apology for time wasted and complete disregard for the patient. I'm glad I went with my mom, she is the type of person who would just have waited hours on end. We are paying these doctors for service and they owe you respect for your time. At least they gave her a refund for her copayment. 0 stars and never again.

Since this whole summer has been me dealing with being sick, I figured this would be the perfect…read morereview for my 500th! My regular gastroenterologist referred me to Dr. Desai because I guess I have unusual anatomy. I went in for an ERCP but my regular gastroenterologist couldn't complete the surgery and called Dr. Desai to come in and he suggested he try and do the surgery again later that day. I loved that he sat and explained everything that happened and would happen to me and my husband and even allowed my husband back in the surgery room for a few minutes as he knew I was pretty nervous. My husband said while I was in recovery he came out and explained again what he did and actually gave him his direct number with any questions we might have later. Fast forward a couple weeks and I went back to see Dr. Desai as I still wasn't feeling well and he suggested another surgery but he explained everything and why I needed it and totally calmed my fears about everything. He has a wonderful bedside manner and really listens to you and answers your questions in a down to earth way. The office is convenient for me too, located on Blossom in the same building as my primary care doctor so that's awesome! I also adore his office staff! They are so friendly and they get stuff taken care of! I was going to a different gastroenterologist and I like him ok, but I'm not going back to see see anyone but Dr. Desai now!

I was sent to this facility on a referral from my primary care doctor. I was assigned Dr. Bala. I…read morewaited over an hour past my scheduled appointment time. I found him to be quite rude. He would not listen to me. I tried to explain to him that I was sent there on a referral for some very severe problems. I explained to him what I have been doing the past two weeks. He basically told me to go home and keep doing what I was doing that I would be OK. Are you kidding me? If you don't have Covid you don't exist in the world right now. I wouldn't recommend this physician to my dog.

Great Adeyefa is a great doctor! Spent time with his patients to answer all their questions and…read moreconcerns.

The office staff and the NP are AMAZING! I have never had such friendly service in a medical…read moreoffice EVER!

Dr. Charafeddine is awesome! He's very thourough and has a good bedside manner. My only complaint…read moreis the office manager at this office is very rude. She answered my questions about my appointment in a very rude manner and refused to give me a call back if an earlier appointment cancelled. I will be calling the Pearland office to schedule from now on so I don't have to deal with her.

From the owner: Ulcerative colitis, Hepatitis B, C, and A, Crohn's, Acid Reflux,read more