I am so impressed by the whole team here at All American orthopedic Physical therapy on Gemini…read morestarting with Iman when you first walk into the facility. she not only greets you with a beautiful smile but remembers your name no matter how many patients came in before or after you, so professional. Then Ken (we are on a first name basis with all the staff) who makes a point of acknowledging all the patients coming in for treatment. Of course, my very favorite therapist, Van. he's patient and thorough, and very creative. if something doesn't work for you, he invents another similar procedure that accomplishes the same outcome. this is the only place I will come for therapy. it has helped me a great deal. Thank you ALL. Hazel

The waiting room was chaotic, and the front desk staff seemed clueless and very rude. I had a final…read moreappointment after returning to work, but when I arrived, the front desk said my status had changed, and I couldn't be seen unless I paid for an office visit. I have full coverage with both insurance plans, yet no one bothered to inform me. The referral person told me they see thousands of patients and can't call everyone, and promised to have the doctor's MA call me back, but I never heard from anyone. I took time off work for this appointment, only to have it canceled. Never again.

I suffered from cervical and lumbar issues that affected my ability to function properly and enjoy…read morelife. Dr Santos took exceptional care of me and did everything possible to get my life back. I have been so much better and have been able to do most of my activities I could when I was healthy and coach my sons and help them in sports. Dr Santis is a highly skilled surgeon and physician who cares about his patients' outcomes.

Dr. Santos did nothing at all for me! Wouldn't even give me a prescription of medicine that helps…read moreme. I don't need referrals for my insurance so idk y I went to him??????? I wasted $50. I told them I wanted my money back and they threatened to call security which they do not have... So the manager was saying to call Webster police.. But I only saw the manager when I went into the back because I was waiting for a manager to come to the front... Nobody planned on coming to answer me...I ended up cursing the whole office off....save ur time and money and if you do go make sure you have a disc of the MRI's... Not the findings. You have to go pick up a disc which I was not informed of. Do not recommend! Dr. Eroc Santos if at a different location now.. He is now at 333 North Texas Blvd...

I was a walk-in patient to the Gemini Urgent care. There was very little wait time. I had a serious…read moreinjury to my head that had been taken care of by Clear Lake regional emergency. I was concerned because I saw blood on my pillow after a week. I went to the Urgent care to have them look at it, and they cleaned it up and sent me home. I went back the next day at their request to ensure that everything was fine. They were able to remove the staples from my head and gave me antibiotics. The staff was incredibly kind and very professional. I had handled this experience of cracking my head open pretty well until today. Realizing just how serious it was, I was on the verge of tears most of the time. The staff held my hand and explained that I had every right to be that nervous. It was a traumatic experience and I've come through it well. I want to thank the staff at Gemini Urgent care Kenzie, Jackie, and the nurse practitioner Laura Gordon. They all treated me with extreme kindness. I recommend this Urgent care to anyone in the Clear Lake area that needs medical attention

Went here for a dot physical was in and out in under 30…read more Very friendly nurses and staff.

An absolutely incredible, awesome and amazing experience with Dr. Deborah Koh!! Last summer, I was…read morefinally able to receive an official diagnosis for the extremely rare neurovascular disorder I've suffered with after over 28 years! I'm so extremely grateful to Dr. Koh for being so throrough, detailed, and meticulous with recording so much info for my chart & my case. I'll forever be eternally grateful to her for the official diagnosis so I could finally begin the first steps of applying for disability. She's highly knowledeable, compassionate, and is genuinely interested in helping her patients find the best solution possible for their ailments. She is a relatively young Dr., but somehow she knows more than doctors who are twice her age!! She graduated from med school from the University Toronto, which I feel is a great advantage because American med schools don't seems to teach hardly anything about super-rare diseases (at least not about the one that I have, which affects roughly 1 out of about every 100,000). If you feel that you're suffering from a rare disease & are hoping for some answers, Dr. Koh is by far the best, most knowledgeable doctor to go see. I spent nearly 30 years of going to specialists, only to be left without a single answer. All the other doctors would never listen & would all always blow me off, so after about ten years of trying, I gave up all hope for over 20 years regarding seeking help from specialists until it became critical for me to start seeking to apply for disability. Dr. Koh is the only doctor who I've ever seen who actually genuinely cares about helping me with my disease & who actually listens to me & who treats me with compassion, dignity & respect!! By far the best specialist I've ever seen, and I've seen my share of doctors off and on going way back to 1997!!

I had an appointment with Dr. Abdelmasih and she prescribed some medication. After starting the…read moremeds I called the office on March 9th and left a message with Tamarind notifying her that I wasn't feeling well after taking the meds and wanted to check on my blood work and to have the doctor return my call soon. No one returned my call. I called again later in the day and spoke with Tila who is not very knowledgeable and she took a second message for the doctor to return my call. On March 10th the doctor still didn't respond to my messages so I called again and spoke Crisida (name might be misspelled) I gave her the same message "I'm not feeling well and is my blood work normal". She left me on hold and then informed me the doctor was calling me on the other line but I never received a missed call. I waited about 20 minutes and call their office again and I spoke with a lady and didn't get her name but she's an older lady and I heard huffing and pudding attitude over the phone which is ridiculous but she informed me the doctor was supposively calling me again but Crisida failed to tell me that Dr. Abdelmasih was calling me from a blocked number which is fine but then I would need to adjust my phone settings. Third attempt the doctor finally called me and she seemed bothered because she was driving and her responses to my concerns were Uh huh okay. I'm a new patient with UTMB or wait I was a patient with this medical provider and I will medical treatment elsewhere. The staff members who answer your incoming calls need better training and Tila if she's a nurse then IDK why she couldn't answer any of my concerns regarding the medication.