I placed an order with this establishment online on 6/22/22; it is currently 7/11/22 and my order…read morehas not shipped. I've sent three emails and made two phone calls. My first email (7 days after placing the order) was replied to saying "they would do their best to ship my order that day". When that didn't happen I called on 7/1/22; someone answered and said the same thing- "they'd do their best to ship it today" as i mentioned today is 7/11/22, and My order still hasn't shipped and no further correspondence has come. Delays are understandable; this is bad business. This item was supposed to be a gift and at this point is nothing but a frustration.If my items ever ship I'll gladly update my review. But until then buyers BEWARE. It wasn't until I experienced this that i saw they have a long list of Google reviews citing the same exact experience from other people

Their selection of whiskey is excellent, but their customer support is basically non-existent. They…read moremessed up my order and did not ship all 3 bottles that I paid for; two were received. Initially I was able to provide photos so they could see the box could only fit 2 bottles and they were communicating that it was being resolved...but then crickets since late October!!! All of my emails to customer support bounce back and no one has picked up the phone or called me back. I really want to keep using them, but this is really disappointing.

They have everything you could think of. Hands down! They're super friendly, convenient and never…read morerun out of my favorites. The owner is awesome and knows us by name. This is the place to go.

BEST LIQUOR STORE!! the owner is so kind and personable. Amazing selection and price.read more

I stopped by to check the selection and prices. Selection was ok for a small shop. Prices are…read moredefinitely on the high side. The guy working there tried to be helpful but they didn't have any of the rye whisky I was looking for. If you can't find what you need at Albertsons or BevMo or if they are closed and you can't wait then maybe have a look.

I've been going here since I was a kid! Convenient and always friendly. Most of the time I'm in…read morethere for lottery tickets but always leave with much more. Great convenience store!

Stopped in to hunt for some bourbon. I saw EHT Small Batch for $199 and Eagle Rare for $99 and…read morewalked right out.

This store has a tremendous selection of any alcoholic beverage you could hope for as well as a…read moreknowledgeable, friendly group of people. Be it wine, beer, liquor, liqueurs, et al, top quality and good prices are the norm. Smiling, willing to help you staff adds to the pleasure of frequently this great shop. A bonus some don't realize is if you go down the street to the other shopping center in Bonsall, the same wonderful family owns, Backdraft. By far, the best dining experience in the area. Both businesses are worth giving a try. You will become a regular.

A+ service loved the recommendation on new Tequila I bought. Price was fair as well, cannot wait to…read moreenjoy this bottle!

The staff at this store are so incredibly helpful and attentive. The moment I walked in the store…read moreevery worker immediately greeted me. After wandering around the store for maybe 30 seconds, I was approached and asked if I needed help. After asking where the wine I was looking for was, the employee led me to the exact spot. A+ service and I will be returning soon.

Good prices, great staff. I'll go here instead of Beverage House on Shadowridge. I need 85 more…read morecharacters but I don't have anything else to say. I like this place better.

Z, Peter, Sean, Frank all great guys. I would spend all my money here every week back when I drank…read morealcohol. I almost became homeless because I love going here so much.

This has been my go to place FOREVER!! Love that it's family owned and operated. Sam and his sons…read moreare the best! Love the new addition of the gas station !

Was a frequent customer, then for some reason the owner's son (i think) was racist to me & that was…read moreso off-putting & uncomfortable obviously. There was 3 other men around, n his coworker kind of told him to shut up so i appreciate that, regardless of the reason. I guess one day he felt emboldened to be nasty to me on the basis of my ethnicity / faith but yea i no longer feel comfortable getting gas or snacks / staples here.

Ordered through DoorDash , store DoorDash listing listed my item for a specific price of a 3 24oz…read morepack of twisted tea, I asked my driver why I was only getting one, he stated "he even noticed it said 3 count, asked the clerk, and the clerk yelled at him " there's obviously a precedent of false advertisement, so I called the store and got cussed out for asking to be reimbursed 2 can for the false advertisement of the price, he kept saying 1 can is the price I pay that what I get, cussed me out again and hung up" sorry sir but imma just leave this here - Business and Professions Code Section 17500 (BPC 17500) law states you have to sell as advertised, so yeah appreciate being cussed out, also here's the proof, I cropped the driver out but yeah clearly not what I got

My husband frequently orders drizzly and realized many of his bottles were coming from here so we…read moredecided to stop by to check it out. The shop it self is like a diamond in the rough, very unassuming from the outside however if you take the time to look they have some very rare, hard to find bourbons. Usually when we go to a liquor store we love to talk to the people, get their options. We have found a few places where we've gotten great recommendations and the people are knowledgeable about their products. I'm only giving 4 stars because unfortunately that's not the case here, at least with the bourbons. No one seemed to know much, if anything about them, it's like they don't realize what they have. This place has a great selection but you need to know what you want.

Amazing!! My wife and I came upon Wine Birds, where elegance and sophistication meet. We were…read morelucky to meet the owner, Rod. His passion and love for wine is absolutely amazing. Rod's passion for wine has taken him across the globe finding the best wine. His dream was to be able to share his experiences with others who share a passion for wine. Each bottle was hand picked by him. From the hills of Bordeaux to the vineyards of Spain, Rod has spent many years putting this amazing collection of wine together. Rod explained that each bottle has a unique and beautiful story to tell. My wife and I love that Rod explained that amazing wine doesn't have to come with a high price tag. Wine Birds has an option for all budgets, whether you're shopping for a special gift, or you're looking to open a bottle at home by the fireplace. With an impressive selection of wine, from Organic, Red, White to Champagne, I'm confident Wine Birds will become your favorite wine shop. Take a bow Wine Birds, your passion and love for wine will create memories for all those who come seeking the stories and experiences that each bottle has to share!!

Great wines and even better service! If you're in Carlsbad, this is hidden gem that you absolutely…read moremust check out. Already planning my next visit

The guy in the store looks so mean and acts like he's doing you a favor by over charging and his…read morebeer always taste super old . Shut them down.

$170 was my total for (1) 12 pack of modelos (1) Gran Malo Horchata bottle 750 ml and (1) Dough…read moreball cookie whiskey 750ml.... Safe to say I will be return to this liquor store, the prices are outrageous.