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Ruffees

5.0 (1 review)
Open 4:00 pm - 10:00 PM

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2 years ago

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Headwaters Grill & Bar

Headwaters Grill & Bar

(15 reviews)

$

It was the most horrific experience I've ever had while just trying to get food…read more The bartender was unreal! She berated my fiancé and I to the point we didn't tip af all. Never done that before. She was rude and so was the other chick working there. We walked in and we were ignored for 15 minutes. She kept hanging out and kind of partying with a college aged boys but ignored us. I asked if I could get my burger rare and SHE YELLED AT ME! I was trying to be empathetic to her and said "it's hard to do this all on your own" She berated me and embarrassed me in front of the entire section. I have it recorded because I couldn't believe that this was happening. (Pics of screenshots attached) I'd love to send that to the owner. Again, the way she treated us was something I've never experienced before. Food was gross. Only one other customer there and he asked me if I wanted to go "zoom zoom" and I chuckled but found out later he was trying get me to do męth (GROSS!) All around the place grossed me out and I'll scream it to the rooftops that bartender was a nasty woman. JUNE 6, 2025 @ 8:48pm When we left she was out smoking a cigarette and being very obvious about what she wanted to tell me under her breath to her bar friends. I'm uploading pics not prove when I was there. I can't be the only one this has happened to! But for some reason I can't let this go on. I go fishing at big stone almost every other weekend. There are 2 places to eat when I go to big stone to fish. It's THIS place with the nasty staff.... Or the overpriced restaurant (but with good food and service) All I wanted was a burger and fries. Not to be berated 3 separate times for no reason at ALL! Just for asking a question ‍

I took a friend thier for a cocktail for helping me. Will never go back! Was not made to feel…read morewelcome. This is not how first time customers should be treated. The bartender did not even acknowledge us till we had to go up and get our drinks. My friend is a bartender. I was so we know what to expect.

Ruffees - burgers - Updated May 2026

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