DO NOT HIRE -- Unprofessional, dishonest, and completely disappointing. I hired this coordinator for my daughter's quinceañera after meeting her through Facebook. At first, she seemed great -- responsive, organized, and eager to help. I made it clear from day one that my only request was to enjoy the event without stress or responsibilities. She promised that would be the case and assured me I wouldn't have to lift a finger on the day of the event. In the months leading up to the event, we stayed in contact often. She asked plenty of questions, offered suggestions, and recommended a decorator she had worked with before. Based on the trust I thought we had built, I agreed to hire her recommended decorator. From that point, all communication with the decorator went through the coordinator. Later, I told her I wanted to pay the decorator in increments to avoid a large final payment. She suggested I send all payments to her directly, saying the decorator didn't want to receive full payment early because she might spend the money before paying her team. Trusting the coordinator, I agreed and made all decorator payments to her. As the event got closer, we finalized the timeline. I provided detailed instructions, including music cues and transitions. Everything seemed ready, and I expected the event to run smoothly. Unfortunately, it was the opposite. The day of the event, she called asking me to arrive early -- even though I had made it clear I didn't want to be involved in setup. I went anyway, only to find chaos. She seemed confused, disorganized, and kept blaming the hotel staff for things not being done, even though I know from experience how professional they are. By the scheduled start time of 6 PM, the decorating still wasn't finished. Guests couldn't enter until 6:45 PM, making us 45 minutes behind schedule. It was incredibly disappointing. Throughout the event, I found myself running around, fixing problems -- exactly what I paid her to do. The carefully planned timeline? She printed a version missing all the music timings we discussed. On top of that, she brought her daughter to "help," but ended up leaving the event for over an hour to buy her daughter food. It gets worse. After the event, I contacted the decorator directly for the first time to ask about my deposit refund and a partial refund for some issues with the draping. That's when I discovered the coordinator had lied to me. She told me the decorator charged $500 for the draping, but the decorator confirmed it was only $300. I showed the decorator the screenshots of what the coordinator told me, and the decorator was shocked and embarrassed. It was clear the coordinator pocketed the extra money. When I confronted her about this, she became defensive, even threatening legal action against me, claiming I owed her money -- completely false. I have all the messages and payment records to prove otherwise. I also paid extra for an assistant to help my daughter during the event -- no one ever showed up to assist her. I later found out from staff and guests that the coordinator was rude, unprofessional, and even yelled at members of my daughter's court and the servers. The entire experience was stressful, disappointing, and not at all what was promised. My advice: Do not hire this coordinator. She is unorganized, dishonest, and takes advantage of clients' trust. Speak directly to all vendors if you choose to work with her -- or better yet, avoid the headache altogether and hire someone else. read more

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I can't say enough good things about Ruelas Event Planning Services! Susie helped plan my son's first birthday party at the San Diego Zoo, and she seriously made the entire day feel like a dream. She's based in Riverside, CA, but came all the way down to San Diego to make sure everything went off without a hitch--and it totally did!!! From the very beginning, Susie was there helping us plan every detail. She coordinated with the zoo, made sure everything we wanted was included, and kept things super organized the whole way through. We added a personal zoo tour and even had a private animal show for our guests. Sshe made it all happen as we wanted and honestly even more than I could have imagined! From the decor, photo booth, and the first dance with my son, everything was stunning and ran well. The day went so smoothly, and I didn't have to worry about a single thing. The day meant so much to us and our family as it followed a near tragedy of almost losing my life as well as my unborn son's and husbands. This day was to celebrate us as a family and making it though a tough time in our life. If you're looking for someone who will go above and beyond to bring your event vision to life, Susie's your girl. I'm so grateful for everything she did to make the day unforgettable! read more

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We needed a bilingual officiant and that is why we contracted Susie to officiate our wedding. After our first meeting she said she could not do it because our ceremony would last forever. Our ceremony only was 15 minutes. Why would you say you would do it from the beginning and then change your mind? Then she offered being our day of coordinator. We were excited to work with her and in the first meeting she came very unprofessional talking 2 hours about her personal life instead of our event planning. we as costumers do not want to know your personal life, we are busy in the planning. Every call and conversation we had include a lot of her personal life and was very uncomfortable. She claimed she work with us as our wedding planner and that was not true, me and my mother in law did all the planning and even the timeline for the day or. We just needed her help that day so we did not have to worry about anything and first thing we see the day of is that some decoration was not as we specified from the beginning. Do you know how stressful that is to see the day of your wedding? Also, 15 years doing that and she forgot to tell us someone needed to sign the marriage certificate and left with it without the witness signature? 15 years doing it but she forgot that? The day before the wedding she told us that no one had hired her for only 6 hours and if we needed more than that we should let her know in advance. Well, when I signed the contract with you gave me those hours, if you cannot make sure you can do your job in 6 hours then say so and make it clear in the contract. Plus she posted pictures of my husband and I in her social media without first asking. she came up very strong bossing around our vendors and we did not feel comfortable. Then I came into the bridal room and she was getting ready there instead of being outside working? I thought the bridal suite it was only for the bride and her bridal party. Also, at some point doing the layout she asked me to do it myself because it seems like we were not understanding each other when I was being very clear with my instructions. I did not really see the point on working with her and we regret. But she ended every conversation saying "do not worry about anything, I got you". No. You did not do your job. We did all the planning, layout, we made seating charts, we solved last minute issues. read more

Yo daré una gran recomendación por que es una event planer muy professional con transparencia ,hay muy buena comunicación y sobre todo las ganas que dan de seguir trabajando como proveedor siempre busca lo mejor para sus clientes y eso inspira Si existieran más estrellas más le pondría ,enorme gusto trabajar con personas profesionales y dedicadas !!Si yo como proveedor me da gusto,no me quiero imaginar sus clientes siempre están satisfechos!!! read more

Met Sussie through my now husband for our wedding, and contracted as our day of coordinator which was the best decision. She was very detailed to make sure she really understood our vision. Once it was the big day, she made sure we felt taken care of and gave my husband and I the opportunity to really enjoy ourselves. It really helps have someone available for the big day and what better person than her. Thank you again Sussie for all your help that day! read more