My family and I had a very disappointing experience at JCPenney. We were being checked out by an…read moreemployee named Marilyn when the register/gift card machine stopped working. Instead of handling the situation professionally, she became angry, started yelling, and repeatedly banged on the machine. She then stopped helping us, leaving the manager to step in and resolve the issue. The machine had already taken our $17 gift card when it crashed. Although we eventually received a replacement gift card, the process took far longer than it should have. It was a simple issue that became unnecessarily frustrating because of the poor customer service and lack of urgency. We also felt that we were treated differently because of our race, which made the experience even more upsetting. Overall, Marilyn's behavior was unprofessional, disrespectful, and unacceptable. I expect better customer service from JCPenney, and I hope management addresses this so other customers are treated with the respect they deserve.

I specifically came in here, looking for some of the Disney enchanted jewelry that they carry…read more Well, they didn't have the piece I was looking for. They did have another ring that I was interested in. After standing by the case for about seven minutes, my husband became over and asked if anybody had been over to help me yet when I said no he went over to wear three employees that had JCPenney name tags on. We're standing and talking and asked if there's anybody working in that section. They proceeded to look at him as if they had never heard anybody speak to them and then looked at me and told him oh well somebody will be with you soon. And then I'm meeting that went back to their conversation. At that point, we chose to just leave because clearly they were not interested in selling any of the jewelry that they had there. Horrible customer service

"CAN I GET SOME KOHLS CASH?!"…read more That's the phrase you'll hear echoing from our family every time we step foot into Kohl's -- and for good reason. This place has become a go-to destination for clothing, toys, and home accessories, all wrapped into one big retail win. Kohl's has evolved over the years, and the recent updates have made shopping even easier. Think TJ Maxx or Marshalls-style checkout lanes lined with snacks and impulse-buy treasures (yes, I've grabbed a candle or two I didn't need), and a self-checkout area that makes things super quick when you've got a toddler in tow. Pro Tip: We make a beeline straight to the kids section the moment we walk in. That's where the gold is: clearance racks of affordable, good-quality clothes for our son, plus some fun toys tucked in if you hunt around. Beyond kids' clothes, the home section is massive -- from cozy throws and stylish shower curtains to small kitchen appliances that make you feel like a pro chef. And don't sleep on the men's and women's clothing either. If you find your size, the deals can be ridiculously good. What really seals the deal? The Kohl's app. It's one of our favorites -- simple, organized, and full of coupons, discounts, and yes... Kohl's Cash. You'll usually earn $10 for every $50 spent, and it stacks up fast. Combine that with their store credit card perks and app-exclusive deals, and you've got a powerful formula for savings. Bonus points for curbside pickup and helpful staff who are always quick with a smile and happy to assist. The store is big, well-stocked, and we almost always leave with a bag (or three) and a smile. So next time you're headed to Kohl's... Just yell it with me: "CAN I GET SOME KOHLS CASH?!" Because trust me, you will -- and you'll be glad you did.

Overall I like Kohl's. As long as I can find what I want in sale. Which is often. If it's not on…read moresale this week just check again next week. This location is in a out of the way place but for the right price on some name brand attire I will make the exception. One of the better things about Kohl's is the ease of returning Amazon purchases without packaging and near instant credit on my Amazon account. That has taken a lot of hassle out of anything I buy that doesn't live up to par. Be careful tho. Kohl's will give you incentive to make a purchase the same day you drop off an Amazon return.

Terrible experience. I went to this store with my family to…read morebuy something for my kids' teachers, and we were treated very poorly. The employees kept following us around the store, making us feel uncomfortable, and even had someone block the exit as if we were doing something wrong. We were simply shopping like anyone else. It was humiliating and completely unnecessary. I will not be coming back. This happen at east colonial plaza

This store is trending downhill. It is stuffed with extra clothing rails, taking up aisle space…read more Items hanging off or fallen on the floor. Check out lines are long and they still push the Belk card which makes a longer transaction time. Carpet is filthy. AC is not working well- so it's sticky inside. Bathroom often dirty and in disrepair. It was once a bright fresh store and a fun place to shop. Now it's depressing.

Tones or quality clothing that's clean to thumb through. Interesting assortment of Disney hats and…read moreears that have been lost at the parks! The staff were super friendly. Will go back soon!

Showed up this morning with a a full car of higher end things to donate. A gentleman was putting…read morethe bins out for donations I went to unload and another very very rude man pointed to a sign a ways off that said no donations. He made a snide comment under his breathe that was very mean so I got in my car and left. I could care less about the donations, but I will not be spoken to like that.

We were walking at the park and decided to walk into the town. As we walked we stumbled upon this…read morestore and my girlfriend wanted to look to see if she could find some earrings for a wedding we will be attending later in the month. The shop is small but well organized and the young lady who took care of my girlfriend was very nice and accommodating. Since we we were walking at the park I left my wallet in the car so we had to go back to pick it up. The young lady was nice enough to hold the earrings until we made it back. It did not take too long but once we got back she took care of my girlfriend and she was happy.

I would give 100+ stars if I was able! Gray Collective is one of the cutest genuine boutiques…read morearound. As a Clermont local and a frequent shopper at Gray Collective, I was beyond excited to have the opportunity to try on some of the most stunning designer gowns around! I cannot thank Cassidy enough for going above and beyond (& I MEAN ABOVE AND BEYOND) helping me find my absolute DREAM wedding dress! I went into my appointment not knowing which style, design, or even the color of a dress I was interested in. Cassidy is so knowledgeable and passionate about what she does! Instead of trying on the entire boutique, Cassidy assisted me in finding 4 dresses and one of those was the one! She took my style, personality, and my wedding venue into consideration and made my dreams come true! I absolutely cannot wait to have my future husband see me in this dress for the first time. Along with finding my dream dress, Cassidy and Kaley exceeded my expectations by assisting me to find the most beautiful bridesmaids dresses too! My bride squad is going to be stunning in Gray Collective too!

I'm so mixed with emotions on this location. I've been here quite a few times when I travel to…read moreFlorida. I utilize their pick up service, when I arrive I pick up after my flight and I've also been inside the store and I've also called into the store before. So my review is going to touch base on inside the store, pick up and calling in. The few times I've come here the parking lot is pure chaos, it's always packed in here and you can't find an employee at all in this store. It's pretty clean, very well stocked but you can't get help that's for sure and you aren't acknowledged at all. I've called in before to check on my pick up order (sometimes my flight is delayed and I miss my pick up window). I had to call 4 separate times once ,before someone picked up and even then she didn't have answers she kept asking the person next to her every question I had instead of just transferring me over or handing over the phone, she didn't seem to pleasant with her attitude. But everytime I actually do pick up, the employees who bring my stuff out are kind and fast and they are the only reason this place is getting the stars it does. They are exceptional and aren't like robots and they don't act like they hate their jobs. Overall- I have to use this Walmart because it's the only one nearby. But I always just do pick up now instead of going in, it's just pure anxiety in there.

I took my 2016 Escape there to AC charged job was done very bad I sat there over 2 hours and AC is…read morenot charged. I want a refund !