I gave 2 stars because the food, salad bar and drinks were not the worst I've ever had. It was the tallest smash burger I've ever seen. LOL The beef patties were very small (3). Probably not worth $16 but we were hunger and it tasted fine. Also the servers and staff were very nice. They were clearly understaffed. First thing we were told it would take 25 minutes on any ordered food. As they had a large parties orders before ours. We knew we were getting the salad bar. So not really a big deal. Also we were taking a break from traveling. I immediately noticed the restaurant was in bad need for a deep clean. Walls, corners, booths, bathrooms, and floors...yuck. Our seats were in view of the bar and the open kitchen window. An employee jumped up on the bar and walked across a portion of it to reach the cabinets above. She never wiped off the surface she walked all over. Yuck. Several employees were also seen eating while working. Several times we heard employees cursing. Some others were heard complaining about staffing. In the open kitchen area there was an employee with shoulder length red hair. It was not put up, no hat, or hair net. Hope the can get it turned around. read more

I came around 5pm today. I was very excited about the scallops but it turned out their scallops is artificial. Full of extenders and processed, not natural. The cheap asian restaurants nearby are better because theirs are real scallops. The ribs ordered by my friend had so much pepper he kept coughing from them. On our way out, the crew around the door did not even thank us for coming. I loudly said "thank you for coming!" In a sarcastic way but they did not say anything still. I edited this review to reflect this additional paragraph in response to the response i got below. Why cant you address the issue here so that everyone will know how you have addressed it? I will not write you again about this - you should write me your response. That's how helpful customer service works. read more

Food took forever to arrive, my steak was over cooked and the fries were cold and unseasoned. The brownie was served at room temperature, and the cookie skillet was raw in the middle and burnt on the edge. The waiter was nice but slow. Over all the food was low quality service was poor and everything was completely overpriced. read more

Bad experience all around. The overall quality of the restaurant was not good. Cracked seats, salt shakers with residue, damaged menus, cloudy glassware, and ice cubes. The only thing my partner and I ordered was the triple smash burger for each of us. It took over 40 minutes to receive just those two burgers. We didn't order anything prior, and skipped dessert because it took so long just to get the burgers. When we got the burgers, the patties were very small and not at all what they looked like in the picture, and we were given less than a handful of fries each. Not worth the $16. Not to mention, I think I pulled a couple of hairs out of my burger/mouth. Also, she never came around to check on our orders, and the next time we saw her, she didn't even ask if we wanted anything else; she just gave us the check and had us pay. When I paid, she watched to see if I gave a tip, which, realistically, I shouldn't have given anything, but she was watching me the whole time, and I felt like I had to give something. Unfortunately, I also believe our server was on drugs. She was sweating profusely, had very dirty fingernails, was licking her lips, scratching herself, and was speaking erratically and nonsensically. I don't think she even gave her name. I never make reviews on Yelp, but I felt like I had to put a warning out for others looking to eat here. read more

Food wasn't great, the booth seats we sat in were worn out, and expensive for the terrible quality of food. Croutons were stale as well.

Well it is what it is in this area I suppose. It's a chain so nothing new. Our server was very flustered and seemed overwhelmed. Everything took a long time get which was fine we weren't in a hurry but we ordered 2 more drinks and our to go dessert came out before the drinks did. Drinks were good and fairly priced. read more

Food was very tasty and the portions were quite filling. Service was ok. After bring our drinks the server disappeared for half an hour. Table settings were nice and comfortable. read more

1 server in the whole restaurant! If it wasn't for the hostess we would never have gotten waited on, she took our order and brought out drinks... that's a shame during state fair week they only had 1 waitress! Cmon ruby do better!! read more

Ruby Tuesday replied and requested that I contact them. After another week, they still have NOT contacted me. Guest service is in line with the food service TERRIBLE read more

You guys are going to have to do better! Had a lunch carry out order. Had to remind them that we had two garden bars. Then was told they didn't have plastic containers for salad, only cardboard. When I insisted there must be something else, they remembered they did have plastic containers. Then the order was wrong. It contained three regular tater tot, but we had ordered two regular tater tots and one loaded. Very frustrating experience. Sad thing is this isn't the first time stuff like this has happened. Probably going to reconsider getting lunch from there during the week. read more

The new managers pretty annoying....js. since you need 85characters, I can elaborate. The staff is awesome. But when the overzealous manager comes to your table.... Tell him he's useless read more

Our server Peggy was amazing so was good. Didn't wait too long on drinks or food. We were there couple weeks ago on a busy Friday night but got right in. Peggy had my small children just laughing was a great time read more

Just had a very bad steak dinner. Salad bar was lacking from normal. Rib eye steak was more grissel than meat.

Been on a motorcycle for 6 hours...hungry, tired, Ruby Tuesday's right next to the gas station. I ordered Shrimp Fondue and Tatortachos. My companion ordered Chicken Tenders. Let me start by saying the coffee is delish and I'm a coffee snob, but then....I'm super windblown and weary. The waitress was quick to the table and the dishes were in front of us within 10 minutes. The Shrimp Fondue was chocked full of baby cocktail shrimp and the "fondue" was really just a watered down cheese sauce, but pretty good. The appetizer was served with a mound of thin, lightly salted blue and yellow corn chips. Quite tasty! The Tatortachos were drowning in cheddar, spring onions, tiny diced tomatoes topped with a fat dollop of sour cream. Carb heaven, but I ate them dismissing that whole keto thing. My boo, he ate all the nuggets, said they were good, but nothing outstanding, but what chicken nuggets ever are? His came with a good looking side salad with REAL cheddar shreads! The waitress was not obnoxiously hovering but checked on us appropriately, refilling our water and coffee. I checked out the salad bar, just for kicks...plenty of options in a clean, drip-free display. On the cleanliness scale, I give it 5 stars...the floors, the bar area, the salad bar and the restroom, all picked up and sparkling. Not a lot of choices in this sleepy little town of Lewisburg, WV, but if there's a choice to be made, Ruby Tuesday's is a good one. read more

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When traveling to and from KY, this is our 'Go To' place to eat and rest. We are never disappointed in the service or the excellent quality of the Salad Bar. We were so impressed with Angie M. the GM. She was so friendly and polite her customers. She knows her restaurant and we were impressed on how well she treated her servers, with respect and kindness. I would like to thank Hunter C. for her service. She was all smiles and very efficient. I found our conversations interesting. Thanks again for another positive experience at your establishment. read more

Baked potato was cold and black inside, steak was not hot. Took forever to get food even though there was few patrons in attendance. Had to send back to microwaved, still not good. Kitchen manager was cooking. Had same dish previous Thursday at lunch and it was delicious. Server was excellent. read more

We ordered Mr Beast Burger food today. The order was not correct at all. But it was myself and my 16 yr old and we can adapt. The quality of food was a zero. I did not even eat my bun...which had simply been taken out of the bag. I don't even do that at home. Fries were soggy and not the crinkle fries as pictured. Very little seasoning. Crinkle fry people will understand. Cheese was not melted...which was a plus for my son because he ordered his without cheese. Mine was supposed to be a pattymelt...it wasn't. I watched the kitchen hand our food over the window so there was no excuse for the soggy fries. I would rate this a zero but you can't post until giving a star. read more

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Cleanest location I have visited and the staff was outstanding! Service was friendly and quick. Our server, Cristin, was absolutely fantastic. In a day where no one wants to work in service anymore, she was a bright spot in our trip to West Virginia. Very personable and kind. Enjoyed our conversations with her and the laughter and joy noticed about all of the staff at this location. Would most definitely return! read more

Our server was great but the salad bar was mediocre it didn't have the usual things on there such as cottage cheese and they changed the mac salad. I hate to say it but it wasn't that good. read more

The prices just don't match the quality. It's so sad to watch this company continue to sink to lower levels. I ordered the Shrimp Scampi on Linguini, it came out on penne pasta that was grossly over cooked. The tubes of pasta. We're no longer tubes, they were so mushy they were flat. There was zero lemon or garlic flavor in this scampi dish and the shrimp had the same mushy texture as the pasta. The salad bar was decent, hasn't changed in a decade and the breadstick was great. Was this meal worth $22 plus tax and tip... for the same $30 I could have picked up 6 frozen dinners that tasted better. Goodbye Ruby Tuesday ! read more

OMG burnt food and terrible service. No culinary standards. Why would the chef and then the server think these burned quesadillas would be acceptable. Due to recent community outbreak of COVID-19 had ordered curbside delivery. Upon arrival was told they didn't do that and I had to come inside. Asked if they'd have the order at the hostess stand just inside the door. They said yes but didn't! Upon entering asked 2 servers about it and was told to go to bar. At bar was then told to go to far side of bar. I didn't have a mask on due to expecting curbside delivery had to pass numerous customers without social distancing and none of them had masks! Then had to pass them again on my way out. I expected one of the servers to offer to bring my order to me at the door. And then the burnt food. DISGUSTING! read more

Ruby Tuesday - Burnt quesadillas @rubytuesday Lewisburg wv 6/17/20 - American Near Me - Lewisburg, West Virginia

We had a wonderful lunch with great service! We will definitely stop if we are passing through This area again!

We were here at 8 on a Saturday. It was empty. Light above our table was out. My date got it back on because it was too dark to read the menu. Then it flickered along with the other lights in that row of seating. We ordered chips and queso. The chips were good. The cheese dip was not even warm. It was clumps of cheese. We ordered coconut shrimp and bbq ribs. The ribs were not even warm when they came out. The meat was tasteless. The fries were good. The quality of the food is lacking compared to the price. I could've understood if it had been busy, but literally there were maybe 5 other people there. Now we know why, especially when every other restaurant in lewisburg was packed. read more

Cristin was phenomenal!!! Her service was top notch!!! She was receptive to every need and delivered exceptional customer service.

food and salad bar were excellent and our server Kaitlyn was wonderful. very kind and attentive.

Order a crispy chicken sandwich and it was raw took a bite and was disgusted to see pink chicken meat. They took it off my bill, but I don't believe I should of received a bill after what they served me. Won't be coming back. read more

Beef brisket sandwich was small, bun bigger than the beef. No soap in ladies bathroom, told my server no soap, 30 minutes later after I finished my meal went back and still no soap. Restaurant had maybe six customers so being busy was no excuse for not refilling soap. How are servers and cooks washing their hands? Staff was friendly. read more

From the messy salad bar to the sloppy presentation, this RT has it all. Skimpy, poorly cooked broccoli, shiny over-beaten potatoes and slightly undercooked chicken completed the meal. Such a disappointment. Bar server was telling her sordid life story in such a penetrating voice that we had to hear the whole thing. Ughh read more

Ruby Tuesday - American Near Me - Lewisburg, West Virginia

This was not a good experience. My server was very inattentive. I had to get up and find him... food was a mixed bag. Cheeseburger was super dry which could have been solved if I could find the waiter for sauce. The cheese stick appetizer was the best part of the day experience. Overall won't be back read more

I like the service and food. I love the salad bar and grilled salmon. It was great. Only issue is this business take cash only at that time because the computer is down. No credit cards allowed. read more

This restaurant is mediocrity. Not great, not bad. Would I eat here again? Nope. Applebee's will be the choice henceforth. Better than I could do? Yep. So, I score it a C. read more

Sara T was a my server last night and she did an amazing job. She was fast efficient and friendly! Will come back.

My husband and I had dinner here, along with our three adult sons. The dinner and service were excellent! We had 3 cheeseburgers, ribs, and chicken parm as well as appetizers and desserts. All items were excellent. Our server was extremely kind and attentive. Highly recommend! read more

Quickly seated and the value of the meals were great. The waitress was great and training another waitress and still efficient. Salad bar was well stocked and delicious! Would definitely recommend. read more

This is a follow up to the 1star review 6/17. The next morning the manager contacted me to discuss my dismal experience. He was concerned and offered that due to Covid 19 concerns if there is a customer expecting to have a takeout order delivered curbside to their car that the staff at Ruby Tuesday should be expected to do so he was to meet with the servers that day regarding offering this. As for the quality of the food, he was meeting with his cooking staff ( new to restaurant) regarding the quality of food sent out to customers. They need to know what's acceptable standards. I appreciate the call and will plan to return to this RubyTuesday soon read more

Ruby Tuesday - Burned quesadillas - American Near Me - Lewisburg, West Virginia

We arrived with a group of 10 and despite having around 9 or 10 open tables, we were told there weren't enough servers. Just go to the Applebee's instead, much better service. read more

Was VERY disappointed. After a 5 hour drive stopped to eat . Hostess sat us down on " The Wall " where we proceeded to sit unattended while 5 " workers " chatted amongst each other . After no service we left . read more

Had a great experience at this Ruby Tuesday while working with the Red Cross. I ordered the chicken sliders and they were okay (bread was really dry) but the endless salad bar was great as always and my favorite part. read more

Keely made it a very pleasant experience. The blackened tilapia I ordered was surprisingly delicious, my husband had a bun-less burger and really enjoyed it. The fries were nice hot and fresh, and salad bar was delicious and clean no complaints whatsoever. A nice stop on our trek across America. read more

Absolute horrible service. We were seated and proceeded to have neither of the waitress's working our section even acknowledge us. The table sat behind us had prompt service.We left and went somewhere that wanted our business. I would not recommend this location. read more