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Charlotte, NC

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Criminal defense

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5 years ago

Worked out better than I was expecting. Thanks bunches. First time I used an Attorney.

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Review Highlights - RTS Law Group

“Ryan did a fantastic job explaining the entire process when we first spoke and made himself readily available for questions.”

Mentioned in 7 reviews

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You might also consider

Goodman, Carr, Laughrun, Greene & Heroy - Goodman, Carr, Laughrun, Greene & Heroy, PLLC (Goodman Carr) is one of the most highly respected and prestigious law firms in the Southeast.

Goodman, Carr, Laughrun, Greene & Heroy

(5 reviews)

Uptown

I retained them for a case that was successfully dismissed after the fact they got my record…read moreexpunged and even took care of old things that they did not even represent me for as a courtesy. The communication was great through the whole process. I highly recommend this firm!

I had a very disappointing initial consultation experience with Barbara and ultimately decided that…read morethis firm was not the right fit for me. I found the firm through my MetLife Legal Plan and scheduled a 12:00 p.m. consultation. I arrived shortly after noon. The receptionist was assisting someone with a payment over the phone, which I completely understood. I was checked into their queue around 12:10 and was then asked to complete an intake form for Barbara. I completed it, placed it on the receptionist's desk, and waited. As it approached 12:30, I asked whether Barbara would be much longer since my appointment had been scheduled for noon. When Barbara came out, rather than simply acknowledging the delay, she immediately told me that I had arrived late and had just finished my paperwork. I explained that I had arrived at approximately 12:04 and had been waiting. What bothered me wasn't having to wait. Offices run behind, and I completely understand that. It was the way the situation was handled. A simple "Sorry about the delay, I'm ready for you now" would have been enough. Instead, the interaction immediately became confrontational, and Barbara asked me whether there was a problem. At that point, I told her that we did not seem like the right fit, and she agreed. I then asked for my intake paperwork back because it contained my personal information. She declined to return it and stated that she would shred it immediately. People seeking an attorney for divorce, child custody, or other family-law matters are often already dealing with an enormous amount of stress. When choosing someone who may represent you during one of the most difficult periods of your life, professionalism, communication, and some degree of empathy matter. I can't speak to Barbara's abilities as an attorney because our interaction never progressed far enough for me to evaluate her legal representation. I can only speak to my personal experience during this consultation, and based on that experience, I chose not to move forward with this firm.

RTS Law Group - criminaldefense - Updated October 2026

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