we purchased a $70k dollar boat. When they did our 20 hr service, their Ferrell cats (that live…read morein/on their property) destroyed two of our booths, with their claws, kneading the viny. It's been 6 months after the damage and our seats are still not replaced. They took out our damaged seats and still have not replaced them. We're sitting here with a brand new boat with only 50 hrs on it now missing two booths. We finally decided to contact an attorney.

Avoid Berkeley Outdoors at all costs. I have a 2022 Tahoe 185s that was not rigged properly which…read moreresulted in a very dangerous safety issue with my throttle control....It could have been stuck open Thankfully Marine 360 in Chapin SC found the issue before myself and family were hurt. Berkeley claims it came that way from the manufacturer (White River) and refuses to reimburse me the $165.00 to have it rigged correctly by Marine 360. This is just one of the issues I've had with this boat and this dealership......never again!

Very nice store, employees very helpful. Good selection of marine supplies, clothing, etc.read more

Incredibly, in spite of dozens of west marine employees dying from cronavirus, they continue to…read morekeep stores open, and despite what Kem Seipel says, they force employees to keep working during the covid-19 crisis. Additionally, staying open puts the public's health at risk as well. They simply must close nationwide, to help the fight against the virus

I purchased a boat from Foothills Marine a couple years ago and have continued to use them for my…read moreannual service. from the time we started shopping for a boat we knew Foothills was the place for us. absolutely zero pressure, answered all of our questions throughout the process, had an on water delivery / demo to make sure we were comfortable with our new boat. we have continued to receive the same level of professionalism and expertise from their service department. can't say enough good things about foothills, they are the complete package and we always recommend them to our friends and family.

My husband and I took our 2018 Pontoon boat to trade in for a newer boat. Our boat was well taken…read morecare of. It did have a miss when you were taking off. We picked out a boat we wanted to trade for. Peyton was the salesman we spoke to. He immediately acted like he did not have time to go over the new boat or discuss the boat we brought in. He was very short and distracted. He told us to call the next day and he would let us know what they would give us for our trade in. My husband called them later the next day and was told Peyton did not work on that specific day. The next day my husband called and Peyton offered $5300. There was no way we were going to take that. Peyton told him that he was more than welcome to come and get our boat and take it somewhere else. Well we did. We went toward Marion. The boat dealership we stopped at offered us $15,000 right on the spot. We traded that day. Paid cash money for our new boat. Beware of them. If you go in dressed as a blue collar worker you will not get good service.

My wife and I are hard to please. The low pressure but informative buying experience was made great…read moreby Shaughn and Justin. Even the front reception was above professional offering us a water when we came through the door. (It took us 3 visits less than 4 hours total for the entire thing) The inventory is mostly new, but the staff knows there stuff. We felt very comfortable during our purchase and it was a break that it did not feel "redneck" during the buying experience. They are busy, so the wait for the boat was a little saddened, but it was made clear from the start and we were promised the boat next Friday. It will be worth the wait I am sure. We plan on getting our upgrade here in a few years as well and have already told a few friends. As local business owners ourselves, this place understands the process.

I dont know what was wrong today. My husband and son came to look and NO ONE came out or…read moreapproached them. They walked all around the yard, his wife and I stayed in the vehicle. But, really???? I dont see what the problem was and I can tell you we will not be back. I wanted a pontoon, and my son wanted a bass boat. Thank God for Bass Pro Shops.

No lies on what's ask to be fixed. We were offered a used but nice prop upon getting it home found…read morethat it was wrong size . He just wanted out of his garage. He was ask to clean boat charged $140 for washing the outside water line only. He was asked to check it out well the battery was dead, one wheel had bad therefore oil slung out . Needless to say I'm furious. The worst job, He obviously just took advantage of a senior man. Sure ruined a Memorail week end for the family. Only glad the boat was checked before putting of my husband and I taking it out in the water. I crinch with thought of my husband and I getting stranded in the water. WORSE SERVICE

We brought our new to us pontoon boat to them to put on a water pump that we had for it , we asked…read morethem to go through the motor replace seals if needed and make sure it's water ready and fix a broken plastic piece. they had it for 2 1/2 months supposedly waiting for the part .... finally we got it back $500 later..... 2 months later we broke down 7 miles from the boat landing on lake tillery we lost the lower haof to our motor. So apparently they never fixed the broken plastic piece and maybe glued it! They never replaced any seals and charged us the $500!!!! I called and got absolutely nowhere with them!!! I definitely will not ever bring anything there again! Stay away from this place!