Some friends and I were in the Rockford area looking to rent skiis. Unfortunately, we arrived too…read morelate in the day to rent. I appreciated that the staff was honest with us instead of taking the sale and having us be unhappy. It also helped that they had the most adorable dog in the world. Stop by!

If you are in the Rockford area and looking to buy or rent some adventure gear, this is the best…read moreplace around! Some friends and I recently took a trip to stay at a cabin in the Rockford area. We had planned to go cross country skiing and found that Rocktown Adventures rents xc skis in the winter. What we had not planned on was how slow we would be at finally leaving the cabin to go pick up the skis. Since they unfortunately don't do reservations for the skis, we called ahead to make sure they had some before heading over. By the time we got there it was already around 3 pm and unbeknownst to us, they close at 5 pm on the weekends. We got started with the rental process only to realize we would have very little time to ski before sundown. After explaining a couple options we had for still getting out on the skis, the staff member ultimately told us it probably wouldn't be worth our money given our time constraints. Instead of staying quiet, taking our money, and letting us have a very short ski trip, the staff member suggested the option that was best for us! He then told us that if we were ever back in town to just give them a call and if they had skis available he'd have them ready for us when we arrived. Not only is the staff knowledgeable and caring but they have an incredible selection of gear. We didn't end up spending any money there, and that is exactly why this was a five star experience!

Helsell's is a well respected, local family owned small business. The owner and his wife are nice…read morepeople and great to do business with. They are knowledgeable and will answer all your questions. They have a decent inventory with fair prices and no big store pressure or hassles. FFL transfers are professional, expedient and affordable.

I have done numerous transfers through Helsell's, and they have always been very customer friendly.read more

Awesome customer service! I'm from out of state bought a jacket for my husband it was to small, I…read morereached out to the owner who was great , followed through every step of the way with phone call not a text or email. I just can't say enough about this company. Thank you again!! Kindly Candace

Jon was great, very informative was such a great help, transaction went smoothly! My first fire arm…read morepurchase hereand it was great, marengo has amazing prices & great options, I was able to snag a new custom fire arm!

I fell on hard times and even higher bills to pay and needed to sell some of my gun collection just…read moreto get by. Joe C took care of the sale and gave me an honest and fair deal for what I was bringing in and never tried to lowball or short change me at all. They've been my go-to gun store for years and today they absolutely reminded why that is. I'm not taking my business anywhere else! They're helping keep my head above water when times are tough and I'll recommend them to anyone!

Outstanding local store for all misc. needs. Everyone is helpful and pleasant and prices are…read moreright. Superb customer service. Nice "mom and pop" type store that everyone loves but tends to get overlooked in these economic times. Times are tough but get out and support your local businesses. Tell 'em Dick sent you!!!

I absolutely love this little shop. I drive over an hour just to purchase incense, herbs, stones…read moreand books. But the true jem is Kathleen who is knowledgeable and kind. There is always how water ready so you can make yourself a cup up tea. Great tea selection. Plenty of space to sit down and peruse the large book selection which you can review at leisure before you purchase. I love that I can look through a book before I buy it. And they are happy to make book recommendations. Room full of herbs which are premeasured typical in 1-3 oz baggies. Just help yourself to their vast selection of fresh dried and even hard to find herbs at extremely reasonable prices. No one is hovering over you. Every herb is clearly labeled and has it Latin name, weight and price clearly on label. Knowledge help is nearby. Ample parking. If they don't have what you need in stock they are happy to locate and order for you. I ordered a number of books they were out of and Elizabeth Van Buren essential oils they did not stock in the store. They also carry beautiful jewelry, crystals and accessories for your herbal alchemy.

Unprofessional owner- view the attachment of their response insinuating I'm a liar on my review…read more Does NOT post business hours on EITHER DOORS , intentionally posted inaccurate business hours on Google and failing to correct it. Which results to NUMEROUS customers wasting their time visiting the closed store. Clearly still not fixing the issue still to this day. Insinuating their customers are liars on reviews of their false business hours. Which clearly is not the case when (on the third attachment) someone else wasted their time 3 months ago! This company is an embarrassment and is ran by an unprofessional individual who lacks communication skills.

I feel this place is in a decent location. Easy to get to as its off Alpine. The parking lot is a…read moredecent size and range fees are comparable to other ranges in the area. Todd was super informative and helpful. Overall, it seems like a solid place to shoot; and I might consider doing so in the future. My only concern though, was the overpowering smell of weed. Now, I don't care if people use it whatsoever (truly, I'm from California--we know how to party, ask Tupac), but not in a place where there are weapons and live ammunition. Regardless, I'll likely come in to shoot--assuming I don't get banned after this review.

I went in to order up a Glock 22 and they ordered up the Glock 44. When I went to do the…read morepaperwork for the Glock I noticed that they ordered up the wrong Glock and I told them about it. They mentioned that is what I ordered and I have to deal with it. Personally I know what I ordered and they blamed me for their screw up. Personally stay away from here if you like better customer service along with not been talked to like a toddler.

Beautiful kit delivered today. Ma "Fusil de Chasse" est très excellente. Sent in a money order…read moreand received my order a couple weeks later. Good phone service, line is often busy. Be patient! Good company, highly recommended!