I truly wish that Yelp allowed zero Stars.
Here is my…read moreunfortunate experience with the owner, "Joe"...
Thursday, June 4th, I called and made a delivery order for 2 yards of black mulch and two yards or top soil. This delivery was going to an elder couple that I was doing some landscaping work for (not my own home)). The delivery was scheduled for 9am on Sunday, June 7th. I went to their house at 8:45am to lay tarps and wait for the delivery to be able to pay the guys.
At 9:21am, I made the first phone call to Joe- and the answer I got was, "I've waited 4-5 hours for a delivery before,, the delivery guy is out on the road, he will be there". At 9:53am, I called for a second time, just get an update, considering it's been a half hour for a 3 mile drive. Joe proceeds to tell me that my order ticket was for 10am, not 9am and that the driver was on the road headed my way. Oddly, he never asked for an address, or anything. Fast forward another 45 minutes. I chose to make the 3 mile drive to Crossroads Nursery. Talked to a young guy on a loader who said that when the next drive gets back, they will driver it right away. That was at 10:45ish.
I walked into the main nursery to pay for the delivery since I no longer was able to wait for the delivery. I went to hand, Mr. Attitude aka Joe, the owner, a check and he just looked at me and said, "what do you want me to do with this?" "Well, I would like to pay for the delivery that hasn't arrived yet, as I cannot wait any longer". "Oh your the bad attitude lady on the phone".
Listen, I was annoyed at the situation but Joe tells me he just got off the phone with the driver but when I ask for an ETA, he says that he may have stopped for gas, or food or even maybe broke down. Then he hung up on me.
As for my check, he threw it back at me in front of oof her customers and said..."the nerve of some people", "you're mad bc your delivery is 30 mins late", "it's not my fault that you never made an order ticket".
So after alllllll of this, bottomline is that when I spoke to the owner on Thursday, he never made the ticket and I was never getting a delivery.
I will NEVER use this place again. I will be happy to turn people away from this place. I am embarrassed that this guy owns a business, especially I in the same town that I live.
I have seen that this is not the first complaint about Joe-the owner, being rude, abrasive, combative and just downright absurdly nasty.