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We purchase a 2001 GMC savannah from this car lot. It was the worst experience I have ever been through buying Motor vehicle, especially paying cash! The total amount of the vehicle was 4500. It was advertised at 4500 cash price. We decided to take a 45 minute drive to Nellis because the van was something that we were looking for our business! When we arrived, it was not the people that we were speaking to on Facebook market but instead two Hispanic women !Neither one name with Edith the person I was speaking with on Facebook marketing for the van! After looking at the van and test driving it We decided to go ahead and purchase the van. We were told that it was a price drop in the van because the vehicle was a savage title.
We agreed to pay the $4500+ tax and license which came out to be $5518 we paid the $4500 and agreed to come back on or before May 1 of 2024! They made a sign, a contract agreement to repossess the vehicle if we do not pay! The remaining balance of $918.73.
A week or so after paying for the vehicle, we decided to go down and speak to the management about paying off early, but we have some concerns about the contract tax and licensing ETC.. We waited 15 minutes or so for the manager to come Roberto was his name short guy about 411 Hispanic and male! I immediately explained to him the situation to which had to be translated in English! We went into his office. He would not even look at my contract as I talk, he stared at the wall. I felt very disrespected what I couldn't understand is that he needed to have a translator to explain to him what I was saying, but he told me a perfect English That if you do not pay the $918 I will come to Very next day and take your vehicle ! Then threaten to call the police on me! I must admit I became upset but not violent! Which any customer should and would feel disrespected, especially after paying 5500 for a vehicle! I couldn't deal with the situation any longer so I left. I reported back to the dealership 4/26/2024 to pay off the vehicle, Me and my wife entered the office the same two Hispanic females were there who sold me the vehicle! I paid the remaining balance by Zelle which was provided to me!I also noted final payment. After we made the $918 payment final payment the manager Roberto stated that we have to pay an extra $250 because we registered the vehicle early! Now mind you, I refuse to pay that I have never heard of that and all the years of me buying a vehicle! I told them that I am only paying what I owe on this contract. 4500+ tax, which came out to 5000 plus a $500 documentation fee and not only that I paid the vehicle off five days before the due date they still are still trying to scam me for more money 250.00 because we registered the vehicle early, I literally became in disbelief! a person supposed to feel joy when receiving your title to your vehicle. I felt small smothered, I felt scammed. Immediately stood up and said I have never heard of this a day in my life. One of the sales representatives told me to leave the small office among many in a dark gloomy hallway and said if I don't leave, she will call the police as a customer. I felt baffled.! My wife stated that it was best that we just make the full payment which is owed on the contract and if they take the vehicle after we paid the total amount owed on the contract then we will mov Great e forward with the lawsuit per our attorney! We contacted DMV was told us that the vehicle was in the system to be registered online and that if we wanted to register it early, it shouldn't be a problem. My wife wanted to get everything out of the way so she paid and registered everything online. Please be aware of this company, they are very unprofessional the manager Roberto
Very unprofessional very rude claims to speak no English but speaks clearly! You cannot contact the owner they will not give you any information. read more
