Flooring is a big expense. You want to use a company who will meet your needs and provide you with…read moregood service. I recently hired Bergey to install hardwood flooring in my townhome. Good points: The showroom staff was helpful and polite. The showroom is open on select evenings and Saturdays which was convenient. There were multiple hardwood flooring brands available on display making it easier to find the perfect color and style for my project. Scheduling a quote for the project was easy. A person visited my home within a week of me asking for the quote. The quote was available in a reasonable amount of time after the house was measured. The price quoted to me was comparable to other flooring companies I had researched. Financing was available through Wells Fargo bank. The process to get the financing was simple and only required me to fill out a short form. Bergey did the rest of the paperwork for the loan and then ordered the flooring once the money had been approved by the bank. The installers were knowledgeable, efficient, and respectful of my property and belongings. They were respectful of my neighbors waiting until 8am to begin their work which limited the amount of disturbance to others. Not so good points: Although the entire process was seamless, I felt like I did not always know what was happening at any given time. It would have been nice to have a bit more communication between Bergey and myself. At times, I needed to chase for information. In my opinion, I should not have to chase for information. Bergey should have provided the information more readily instead of assuming I knew what was going on at any given stage of the project. I highly recommend using A.W. Bergey for your flooring install. I am very pleased with my new floors and the overall experience working with this company.

Bergey's did an excellent job on my kitchen flooring. I chose a vinyl sheeting product they didn't…read morenormally work with, but they persevered and the floor turned out beautifully. There were no surprises from the first estimate to finished product. They worked with me on timing as I had other work being done, and they were honest about the waiting time for the order to come in. I highly recommend this company and will use them again for flooring in other rooms. Honest and hardworking.

This may have been the best home improvement experience ever. We have a vintage kitchen and found a…read moretile pattern that Mark Freece said his installer could do. And did they! The floor is amazing. Every promise made by Mark was fulfilled exactly as promised. And the price was very fair. I highly recommend working with Mark and his team was excellent. Thank You!

We just had our entire second floor carpet installed and it looks phenomenal!…read more A&E Flooring was recommended by a friend and we couldn't be happier with the overall experience! Pricing was very reasonable. Scheduling was easy - Adam came out to do our measurements on a Saturday which helped accommodate my work schedule. I had given him a general idea over the phone of what I was looking for and he brought many samples for me to choose from. He offered recommendations based on durable and ease to clean along with maintenance and warranty information (having a Golden Retriever and wanting light colored carpet, I wanted to make sure we were covered and the carpet cleaned up well!) We ultimately decided to go with the higher priced per square foot carpet which was still less then the other estimate we received from another company! The carpet installers were friendly, professional, did a perfect job - I honestly am not even sure they stopped for a break! They removed our old carpet, moved our larger pieces of furniture and cleanup everything before they left. Would recommend A&E to anyone I know who is looking for flooring. We are looking forward to working with them on our first floor wood installation as our next project!

Loved working with Santoro tile for our new kitchen countertops. We have a small kitchen and were…read moreable to buy remnants and install them ourselves. Rachel helped make the process easy and we couldn't be happier with the results.

Don't know who the 2 women are in the office. Looked at a slab of granite with my wife. Told her to…read moreput my name on. Basically sold. Waited 2 months for my contractor to call me. Said the were gonna cut it later on week. Got a call from Santoro to come down and make sure the slab was good. Turns out my slab was sold and brought in a susposedly matching slab. WRONG the slab was not even close to what we wanted. Wasted 2 months for them to order the completely wrong granite. Was not gonna wait another 2 months to order another one. The lady lost her mind and started yelling and screaming at me and my wife. What a way to handle customers. Pulled my order and went to a competitor. WOW

I couldn't be happier with my experience working with Salter's for my gas fireplace installation…read more Their team was knowledgeable, attentative, and helped guide the design and my needs with no high pressure sales tactics. The installation crew was top-notch. They were punctual, friendly, and worked efficiently. They took the time to explain the installation process and how everything works, ran through all the safety features, and made sure we were completely comfortable operating it. The craftsmanship and attention to detail really show. If you're looking for a reliable, professional team for a fireplace upgrade or installation, I highly recommend Salter's.

After searching for many years I found Salter's to service my gas fireplace. The service…read morerepresentative, Tyler came out on time, wore booties, covered the area near my fireplace to protect the floor and was very respectful of my home. He also did a great job of servicing and cleaning my vermont castings gas stove. He even took the time to show me how to restart the stove, should the pilot light go out again; I greatly appreciated his help. He left my gas stove looking new again! Thank you so very much! I would recommend Salter's for their prompt call back, scheduleing updates and prompt arrival to my appointment.

We are very happy with our new carpeting! They paid attention to detail especially on the stairs…read more The closet spaces are phenomenal. We are right in the middle of our moving process, the new house that has been needing a little work, they were kind enough to neatly relocate and organize some small items we may have left behind in some of the rooms. Highly recommend!

Rich Ranieri replaced the old rug in my Condo with Laminate in the Living Room;…read more Dining Room; and Hallway. Replaced the old Rugs in both Bedrooms. The whole job was done professionally ; at a reasonable price. Would Recommend.

I have used Meany's a number of times, to refinish hardwood floors, install new hardwood floors and…read moreto install new carpet. In each case, John and Estella offered good cost saving suggestions and gave quick hands on service. I am very satisfied with the work and value I received and highly recommend Meany's!

Not nice at all! The owner was rude. Not helpful and seems to be a very angry man. I wanted to buy…read morecarpet from here and the service made me re-evaluate my decision on hiring them. Some advice be kinder to everyone that walks into your store.

E took all of the uncertainty out of our mission to redo our kitchen by finding us the perfect…read moregranite piece. While visitng our house to measure the counter top E was very helpful and knowlegeable about other aspects of our kitchen redo that removed our uncertainties. After cutting our piece in a timely fashion E's team arrived and expeditiously installed our new countertop. I would stongly recommend you visit E before you tire yourself out wandering through the big granite wharehouses. Ed from Phoenixville

after checking out 2 big box stores and a franchised kitchen renovations outlet, I had the good…read morefortune to be introduced to "Top granite and cabinets". we could not be more pleased! our customer service representative Kyle was extremely professional and informative, from measurement to installation. Communication was clear and expectations were exceeded. Their prices were extremely competitive. The selection of options was extensive. I highly recommend this family owned business. Patricia Lorenzo

My experience was similar to Chester's. The appearance of great customer service at the beginning…read moreof the experience and it degraded once I started understanding the underpinnings of how the company actually works. Customer service is lacking beyond the basics. Ambiance is an order house for Hunter Douglas products and that is their cash cow (Dan, the owner, touts that). The business seems to be knitted together by a Dad owner who is mostly AWOL and a younger generation that are working their respective positions with great liberty around family schedules which the customer is expected to work with. Dan is arrogant and other employees (his adult kids) take liberties beyond a sales relationship when in a client's home. As an example, they took pictures of the installations without asking my permission. Dan marveled at the "old fashion" wall phone I have in my kitchen and made a big deal about it by taking a picture. They took blinds and roman shades off my windows and without asking removed them from my home. I wanted to donate them to charity. For some, I asked them to return them and they did. There was a sense that they were overly comfortable in my home. I work from home and scheduled installations around my meeting calendar. Often, they'd come early or flex their schedule and it become a distraction to my workday. They didn't call first, just showed up. Ambiance re-did all of my window treatments as I was upgrading after being in my home for 25+ years. I could have gone to other vendors for a Hunter Douglas product but I wanted a higher end experience with design consultation. This is a family run business. I learned quickly that my design "consultant" actually is the book keeper. Did I feel deceived? Yes! With my original installations, they went ok - minor nicks to walls and my hardwood floors and a nice gash to a mahogany chair. It took multiple trips to get extension cords for a couple of wood blinds and the right color putty for door shutters. The last putty job - some holes were filled and others were not so it was a sloppy job. These were all minor annoyances. The company doesn't schedule installations until after the product is delivered to them. This delays the e2e process even more. I had 2 products that arrived broken and that wasn't identified until the day of installation - more delays! But, for my last order and installation which were shutters on French Doors - my experience was never fully resolved and the relationship degraded. I had to cut my losses and move on with a competitor company. In my last conversation with the "designer," she was not answering my questions with accurate information I had received by actually contacting Hunter Douglas. I was trying to logically walk through the journey for the French door shutters and basically laid out how what I paid for was not what was delivered and the job was not complete after 6 months. There was one excuse after another but no resolution. She accused me of being a bully. The last absolute lie was that the shutter style ordered, which matches the rest of my house, didn't come in the cut-out modification I needed. If that was true, what's the reason I wasn't told that before I ordered it? I actually sent material to Ambiance that Hunter Douglas sent me with a write up of my shutter style and a picture with the cut-out modification. This was proof that what I ordered was available but not delivered. That's when I contacted Hunter Douglas to file a complaint and wrote this review. Enough is enough! Stay away from this company!

This business has beautiful products. In addition their customer service is spectacular. I had a…read moreshade repaired there. They kept me updated on the progress which was appreciated. I was fortunate to have this service so close to home.