Rico the shop manager or owner is a no non-sense dude. I had my fuel pump replaced and it was done in a timely manner at a fair price. It was a painless transaction and my situation was resolved with expertise. Do a little research with the symptoms of your car before going there and you will find that they are fair and do great service. read more

We got the run around and paid 1300 for a "repair". our car was ruined and undrivable after we got it back. They were not willing or able to fix the issue. now we don't have that money to put towards a new car. On top of that we are getting a lot less for our old car since they made it undrivable. read more

They were honest and had fast service. I got a smog check and my vehicle registered there. i will use them for other services when it is needed, read more

I am so grateful to Rico and his crew as they have agreed to repair a lingering problem. Thanks you. read more

Royalty Auto Service - Fresh oil drops under truck May 6, 2024. - Auto Repair Near Me - Las Vegas, Nevada

Voted Best Royalty Auto Services in Las Vegas. Rico and his team are the best! If you're looking for honest professional mechanics I highly recommend this shop. read more

Rico at Royalty on Jones and Smoke Ranch really gets you and your vehicle going . Great service and great prices

Excellent Service. I been coming here for the last 2 years. Great service at a really good price. Rico and the guys at Royalty are the only ones that I trust to working on my car. Thank you to all the mechanics here. I highly recommend this place. read more

Rico at Royalty auto service is the MAN!!!. They provide awesome service and gets your vehicle in and out in a timely manner. Rico is a very honest person and trust worthy. If you want great perfessional help with you vehicle take it down to Rico at Royalty Auto Service on Jones and Smoke Ranch. Thanks -The Turner's read more

I have taken my car there a few times. At the time I was taking it there Tony who was the manager there took care of customers. Now there is some other guy there. I can't change or wench on my cars due to HOA fuck HOAs. But Tony is gone now. And this other person who is ok, and stated that my Serpentine Belt is going and also my that my front driver and passenger axel boots are leaking. I get it over to a place where I can check all of what he is saying with a someone that knows my car as well. And said that is normal where for what you have and there is nothing wrong. He wanted to charge me over $2K for everything. Wish Tony was still there keeping it a bit more honest. read more

Took my car in for service and Rico is very RUDE. This isn't the first time I've taken my car in for service and he's been like this. Only reason why I still visited the shop was because it was local and Chris was there who is super friendly and knowledgeable about cars. I just left and I was telling Rico what was going on with my car and that I spoke to Chris a few days about it. And he told me that I didn't speak to Chris and that I must of spoke to someone else. I told him that I did speak to Chris but he insisted that I didn't and that I was at the wrong shop. It's not what you say it's how you say it. I will not spend my money anywhere where I am not treated like a human being. I guess maybe he picks who he is friendly to. I called Chris but he relocated to his other shop on Cheyenne and Rainbow which I'll be coming to instead of the one on Jones and Smoke Ranch. read more

I've been going to this place since 2014 because Tony got the job done and prices were fair. I brought my 2005 Nissan Sentra on 10/31/19 because I needed the "Service Engine Soon" light fixed prior to getting my yearly smog test done. That's when I found out Tony was no longer working there. I was reluctant at first but I figured they knew my car since I've been bringing my wife's, daughter's, and my cars there over the years. I worked with Mark and was told that the first thing the diagnostic found was a code "P0171" which he described as the fuel pump going out and needed replacement. He also suggested getting a tune up done which I agreed to. Total price for parts and labor: $874 Later that afternoon, Mark called me and said the job was done and car was ready to be picked up. After paying the bill and picking up my keys I returned to my car and that's when I noticed the following: 1) Rear window (Right) was rolled all the way down (this window should roll 3/4 of the way down until it stops which is same on the left rear window as this is the standard design for these rear windows. This window no longer functions properly so I put duct tape in 3 places to hold the window intact and have never lowered the window because I knew it would have a hard time rolling back up. So I asked Mark if he knew what happened and he acknowledged the presence of the duct tape so that gave the hint that perhaps the right rear window should not be touched. He said he didn't know and started to ask the mechanic that worked on my car, which the mechanic looked me straight in the face and said "Oh we only rolled the front windows". 2) My USB 12v charger is missing from the outlet leaving my USB Bluetooth adapter cable dangling. This is theft. At this point, I'm pretty much heated but knew I couldn't do anything due to the fact that it's their word against mine. And if they had cameras, they probably won't show the footage. Guess it's time for a new auto repair shop...lesson learned. read more

I had my radiator cooling fans replaced 425.00 now my radiator is leaking it never leaked I'm sorry but I feel you damage my car radiator now iv lost trust in this company yelping it protect others also reporting all news stations iv lost trust 625 what want for them replace whole new radiator n labor way over priced read more

Royalty Auto Service - Auto Repair Near Me - Las Vegas, Nevada

I've been going to Royalty for 8 years now and they always do the best job and take care of me. Thank you to Jose for helping me out today

Great service here - friendly and knowledgeable. Rico always makes sure I'm taken care of. A place you can trust!

Clip joint alert ...run ...get out ...dont stay ....They way they do wheel alignment is so funny by visual not by a calibrated machine .this place is a joke read more

Every time I go in for an oil change, they always pressure me into replacing something that I know it doesn't need replacing to make me fork out more money. I now know for sure that's their business tactics. I'll never go back to these guys again. Luckily, I found an honest shop recently who carries my preferred and manufacture preferred 5W-30 synthetic oil. Even with the synthetic oil, it was cheaper than Royalty Auto Service's regular 10W-30 oil. The car I took to Royalty was my beat up zombie commute car, which I really don't care for putting too much money and effort into. This time, I had to service my "day off" car, so, I took it to another place I found with a good reputation. I would never think of taking my good car to Royalty after what I went through with my zombie commuter. Moreover, Royalty Auto Service charges too much for parts, as well. read more

wanna say thank you to rico for helping me out and understanding my situation very helpful dude will be coming back and I'm new to Vegas so I will be back thank you Rico and your team read more

They repaired my a/c with an oil change. They put a defective filter on my vehicle while I was driving at 3am oil spilled all out of my car couldn't even get myself home. A/c wasn't repaired right after a month back to the same condition as I brought it no air blowing this is Las Vegas! Employee is very rude said this is the last time they will look at my vehicle smh I'll never bring it back here don't bring your car to be serviced here!!! read more

Great place! Needed an oil change and didn't wait long at all. The guys are very nice and attentive. Will be going back.

I don't think over to 19 has anything to do with ripping the customers off replacing parts or not replacing parts that they said they replaced so I do not recommend this business they completely ripped me off and I think they should be reported to the business bureau Better Business Bureau will be reported to the Better Business Bureau do yourself a favor stay clear away from this place especially if you're a blonde female So a P0230 code came up which says fuel circuit failure but it doesn't say replace my fuel pump also I sat across the street and watched him not fix my car at all when they say they're working on it and I'm seeing across the street and it's still in the parking lot this place is a joke read more

So be fair to yourself and the mechanic. They are nice and work hard. Keep in mind if you have small engine the price is really cheap. The bigger the engine the more it can cost. The "big" car straight up may need more oil. Now in my experieince the cheap oil change is the way to get to look over a persons car to up sell. It does not mean you need to. Oil changes are not the money makers for these places. As far as extra repairs, if your car needs something they are looking for it. I walk in and say "Just the oil change please. No other repairs in the budget today, thanks." They are cool. Also think ahead of time. Call ahead and ask about the cost for your size engine. These guys tell will tell you. This little bit of up front knowledege can lower frustration. read more

Very unhonest place.Customer service very bad.Mark answers the phone and just makes the situation worst.He's very ignorant and just gives out false information without checking the source.Rico the owner is a crook with no accountabillity for his shady work and service.I had my car towed there with a error message i asked him to check my battery first.He called told me it wasnt the battery it was the alternator and it would cost me $7 hundred and something dollars for a rebuilt one and $9 hundred and something for a new one.I called o'reily the part was $342 and asked him how much for a labor he told me $240.Paid for the repair got the car back same problem it was my battery all along that was under warranty.He removed this new alternator i didnt need and promised me a refund after a week or so of the bullshit with mark I finally got my money back for the alternator and labor.DO NOT TAKE YOUR CAR HERE... read more

Stopped in for an oil change after work. Sign said $13.95 but when I went in and they asked what kind of oil I wanted, I told em the cheapest and they said they were out of it and the cheapest would be $20. I was already there so I said screw it and let them do it. People came in 20 minutes before they closed for an oil change and they turned them away saying it was too late. The customer service was horrible. I wouldn't go back to them. read more

I went in because my A/C switch wasn't working. They said they had to rewire the switch. But that's not what they did. They bypassed the switch and caused a lot of problems. I'll never go back there again! read more

I hate that they have a sign that says 13.95 oil change but he charged me 25 bucks. I understand there's wastes fees but those prices are no where near the same. On top of that the manager was very short when it came to talking to me. When another customer came in he was all cheerful and nice. I think it's because I'm young and he thinks I don't know what I'm paying for. Never again read more

Friendly staff, great price, and I was able to make an appointment go take care of some business and came back right in time for my car to be next. Now that's service. The wait was not long, and the inside waiting area was nice and much cleaner then other places I've gone. read more

My jeep was acting funny and would turn off out of no where.. royalty was recommended to me by a friend so I decided to take it to them.. tony the manager was super friendly and helpful he quickly got my jeep in and his guys started checking it! Within 30 min they had found out what was wrong and explained it to me! My car is now running so smooth and it's all because of this amazing team of mechanics! Love this place!! Highly recommend ! read more

I've been coming here over a year to get my car fixed and all I have to say is they totally have your back. Being a single female with no family in Las Vegas you expect to be bambozeld not with Royalty Auto they are honest friendly and get the job done with having your best interest in mind. Mike is awesome and will take good care of you.. Good luck read more

Worst experience I ever had .....brake problem never resolved after spending $575.00 made me pay for parts that were not broken....and still had brake problems.....I would have been better off flushing my money down the TOILET!!!!!.........Businesses like this don't last ......This was at the 6740 W.Cheyenne Ave. Location read more

I had a positive customer experience. I asked for the out the door price for an oil change and Tony told me $23.00 and that's what the charge was. Tony was very nice and the service was quick using Havoline 10W-30. Tony provided me with a list of service recommendations with pricing for each item for future consideration. I will go back. read more

BEWARE!!! just drove my car to Las Vegas. I have a compact vehicle, so I wanted to make sure I was caught up on my fluids once I arrived. I was driving down Jones, when I seen this establishment. Advertised $13.95 oil change. This is why I love YELP! So I yelped this company. 2 stars, you can read the reviews yourself. One review suggested I call first because the advertisement was false, bad service, some said good service. Well I called and spoke with the Manager TOM, he was very rude, his tone was really bad. He just flat out told me my price will be $60.00 & he hung up the phone. So I called back to clarify more information, he was rude again, my friend even tried to ask a question & be transferred to a district manager, he refused to give us the information, he told us he wouldn't give us that information & was basically like come down here! To fight maybe ! Wow ! Anyway. No one deserve to be treated with disrespect, especially when we are trying to PAY OUR MONEY for a SERVICE. I don't pay for disrespect! I would not recommend this company at all! God bless the manager & his family & their personal finances! You can't make money with an attitude like that! read more

My wife and I took our Honda element to "Royalty Auto Service 3" 2424 N. Jones Blvd. on 2-6-08. We needed an oil change and to have our brakes checked. They recommended that we have our rotors resurfaced, front and rear. Our car started making a rattling noise soon after. I got under the car and saw that they did not replace one of the two bolts for the caliper. The other bolt was not even tightened. Along with the rear rotors not being resurfaced; neither were the fronts! Now, I'm not sure the pads were even changed and did we really get an oil change? If so, what did they put in? Recycled oil? I don't trust them one bit!!! I am going to give them a chance to make this right. If they can't, don't or won't I will be contacting my lawyer. His name is Darren Weiss. Phone # 365-9876 fax # 732-8585. Regardless of what happens I am reporting them to the better business bureau. Susan and anyone else who has been ripped off by this con-artist company, I urge you to contact me at tbsportster@msn.com PS. and by the way we drive our 3 and 4-year-old boys in this death trap they created for us. read more

Royalty auto service has done a great job fixxing the problem for the tahoe. Tony was very helpful by explainning the problem for the tahoe. Thank you Royalty Auto Service for fixxing the tahoe. Tony keep up the great job!! read more

I went here because my water pump needed to be replaced, biggest mistake. After they did the work I picked my car up I noticed my check engine light was on. I asked tony the manager why it was on, he informed me that it would go off in a day or so and not to worry. so I waited a couple days and still the check engine light didnt go off and my car smelt like gas really bad. so I went back to them and tony told me I needed my o2 sensors replaced and a new fuel pump. So I had my fuel pump replaced by a different shop and wanted to wait to fix my o2 sensors. well one of my friends replaced two of the sensors and cleaned out the other two, and the check engine light still wouldnt go off. so he told me i should get a diagnostic ran to find out what was going on so i did. I was informed that a the fuse that controls the sensors was missing and if that fuse is taken out it will turn your check engine light on. They will scam you so bad... might give you a good deal on the first job then mess up your car so you come back to them. plus tony the manager admited to having bad people work for him and he had to fire them but he's the one thats in on it. DONT TAKE YOUR CAR HERE YOU WILL REGRET IT!!!!! read more