Excellent communication. On time. Courteous. Very nice vehicle. Safe driver that made us feel…read morecomfortable. 5 stars all the way! I will be a returning customer ... the next time I visit NYC!

We used Luxury black car on our recent trip to NY. They were prompt, courteous and communicated…read morewell.

Joe and his staff are a wonderful example of professionalism! His drivers are punctual, safe, and…read morevery courteous! would highly recommend their service anytime! My family and I have used them several times and they are consistently excellent!

Drivers were prompt and professional. Cars were clean and comfortable. Will use again.read more

When my original plans to get a ride home from Newark Airport fell through, I had to make…read more alternative plans - and do this from Ireland before boarding my afternoon flight. I made an inquiry that was delivered to 5 car services super early AM in the US. I heard from 2 and chose Epic Lux. Ralphy was great - responded promptly with a fair price for what I i needed. He picked me up in a pristine Escalade fully stocked with drinks and snacks, and I started to feel at home before I even arrived. Epic Lux provides all kinds of transportation, from concert drop-offs and pick-ups to corporate event transportation and much more. Ralphy makes it a point to meet new customers personally and has customers who have used him for years. I can see why. I highly recommend Ralphy and Epic Lux, and I'll use him again for sure.

Adam was extremely responsive and professional. The driver was on time for both pick up and drop…read moreoff. The car was clean and comfortable. They were very flexible with my requests. Highly recommend

George is so easy to work with. We have multiple things going on and he handled it with ease and…read moremade our trip so much easier and enjoyable. We were flying in Newark. And my parent flying in on a different airlines. Both were late but George tracked us and even waited between ours and my parents flights. He was very familiar with the area. Next morning arrived at our hotel early and took us to the cruise port. He's vehicle is clean, comfortable and able to handle all our luggage. I highly recommended Carmen Coach for the best experience.

Excellent service including constant updates and communications throughout airport collection. A…read morevery accommodating Professional service. Highly recommend .

This company was absolutely incredible! I booked them last minute after another limo company…read morescrewed up and America's Best saved the day! Booking them was easy and straightforward and the communication was excellent. The driver showed up early and was very patient as we waited for everyone and took 1,000 pictures! The ride was comfortable and luxurious. The driver showed me how to connect my phone to the car for music, which was nice. I will definitely be using them again!

Americas best limos for came through for us with a smooth and seamless ride to the city for my sons…read morebirthday. Starting with Matthew in the office who was amazing and very helpful on the planning end of things to Rad the driver who was excellent in every way. The night went off without a hitch. The bus was there early and the driver was in constant communication with me assisting the surprise aspect of the party. Drop off and pick up were perfect as well all the way home. I would definitely use Americas best limos again!

The gentlemen at Nouveau Chic were absolutely the best! The drivers communicated their arrival to…read moremy locations, which was always on time and were attentive when helping with my luggage. The SUV's were comfortable and the little snacks and water were a nice treat for my airport trips. Booking their services for your NYC trip is one of the best decisions you can make. Thank you for the great service Gentlemen!

At first I was skeptical since there's not many reviews but what I saw in their profile made me try…read moreit and I'm so glad I did. I received a response within minutes from their dispatch. Even though I was traveling by myself I was picked up in a really nice and clean brown interior SUV with a cooler full of refreshments. My driver was very nice, helpful and professional.

DO NOT USE THIS COMPANY!! I had to book a round trip from central NJ to Newark airport and forgot…read morethe name of the car service we used previously. My wife was at work, so I couldn't ask her to remind me. I called MetroPark on April 3rd for a pickup on April 4th and spoke to 'Sid'. He seemed like a nice enough guy although he couldn't seem to either hear or understand what I was saying part of the time. He told me what the price would be for the pickup at our home and for the return trip, I gave him my credit card info and email and he said I would be receiving an email or text confirmation. By the morning of April 4th, I had still not received any confirmation but what I did receive was an almost $400 charge on my card from them. The agreed upon price I got on the phone was $120 each way. I called the main number back at 8:10 am on April 4th, got a different person, told them I had not received confirmation and asked why I was charged so much extra. He was rude and condescending, said it was sent and that I should check my spam email (which I had already done prior to calling), told me the extra fees were for gratuities and other expenses and added that I shouldn't book them if I can't afford it. Keep in mind that this comment comes from a semi-literate working at a taxi stand. Needless to say, I emphatically told him to cancel the service and hoped this would be the end of it. I then called my bank to give them the heads up about these charges as I would be out of the country for over a week. They explained that the charges were still pending, but I at least wanted it to be on record that I contacted them immediately. As I write this on April 13th, the charges were still on my card, so I filed a fraud complaint with my bank and the charges will be taken off. Also, we went with the car service we had previously used and they were honest, charged less, had a clean, new car and were top notch. Even our driver was a pleasure. To summarize, it is much easier to be an honest company who treats their clients with respect and good service than a vampiric parasite who tries to cheat honest people out of their money. You are only hurting yourselves in the long run through loss of business and reputation. MetroPark, are a few extra ill-gotten bucks really worth it?

Beware. Charged a 90 minute wait fee at Metropark because my daughter was late. I notified the…read moredriver by text 2 hour 45 minutes that the train was delayed. Driver said thanks and keep them posted. I notified them 3 more times by text and talked to the driver on the phone and he said not to worry, keep him posted. So I did. He said he was at a party, no problem. Never did he tell me I was being charged from the original time. I believed that because I gave over 2.5 hours notice, I wouldn't be charged. I paid $193 for the trip from Metropark to Rumson. They billed me an extra $180 the next day. When I questioned Sid, he was extremely rude. He sent an email threatening to sue me if I write a bad review. The below email was sent at 1:51 pm on 11/30/2023: Megan Ferber , The charge is in line with company policy and terms and service, Please read the company policy and it was emailed to you in your confirmation as well. Secondly, We are making this a legal notification , if you chargeback this charge you will incur all cost associated with it. Meaning and not limited to Loss of business , You claimed that you will defame the business all over the internet. If such of what you described happens , We will personally challenge you legally ! for loss of business, Loss of Time, defamation and hours involved to rectify. Furthermore, the part that describe this charge that your trip incurred is highlighted for your convenience. Thank You,