Tonight in major hour long downpour with extreme lightning and thunder, Uber rates from downtown to…read moremy hotel in Brampton went from $49 to $135 surge pricing. After walking in a complete downpour to the subway which closed early at 11 PM, I found an honorable taxi driver that stopped in the driving rain who said he would take me for $80. He found the quickest route possible and I was able to get in my hotel room and DRY OFF in no time! He also was a very SAFE and cautious driver driving in bad weather conditions but leaving enough car lengths to the vehicles in front of him. Professional Service tonight that was MUCH MORE superior then Uber.

I mistakenly sent an e-transfer to a Beck Taxi employee, Ashley (Ace) Ortuste, instead of my…read moredisabled, widowed mother, who relies on my support and Beck Taxi's Wheel-Trans services. After realizing the error, I contacted both the recipient and management, hoping the funds would be returned. Despite multiple attempts and my bank confirming the transfer could only be reversed with the recipient's cooperation, I was unable to resolve the issue and was eventually blocked. I acknowledge that the mistake was mine, but I had hoped for honesty, integrity, and compassion in resolving an accidental transfer that had a real impact on my family. This experience left me disappointed and concerned about the professionalism I encountered. I hope Beck Taxi encourages its employees to handle situations like this with empathy and integrity.

After the Lyft app fucked up my location and the driver bailed on me....I fired up Uber and things…read morewent flawlessly. Drivers all always great, friendly, and cars are fine. Prices are pretty good....thanks to US/CAD exchange rate. Pro Tip...go to COSTCO and get the Uber gift card ( if still available) as you ride is dicounted by 25%..... Give your Savings to the Driver!!!!

Ordered Uber to get to the airport His name was Corwin…read more Lic# NEVR LATE - Irresponsible person Stay away from ordering if you his name. I waited 25 minutes for a ride that was 3 minutes away! I messaged him twice and called him twice- no response whatsoever! Should be fired - I complained to Uber but they don't really care . Would have cost me hundreds of dollars if I missed my flight. They had the " balls " to charge me a cancellation fee - I didn't cancel - I flagged down a motorist and gave him $20 to bring me to the Island Airport. Terrible customer service . Avoid Corvin if you are in a hurry. Should change his license plate to No SHOW JOE !

Co-op cab is a good reason why people take Uber, The automated ordertaking is confusing and…read moreinefficient. The front office staff are incompetent at best

Gayle and I took our last Toronto cab from the Hilton to Union Station to catch our VIA Canadian…read moreguy. Our cabbie was great as he was pleasant to us at the same time he was bluntly and humorously opining about how some drivers who preferred airport runs were "cheating" the system. I didn't catch all the logic, but was thinking the whole time that a guy with this personality would be great in NYC. It was a short ride and we gave him cash, including a nice tip. We also appreciated the extra luggage assistance.

had to use a taxi for two one way trips back in the summer time, sadly this was because there was…read moreno bus service to where I needed to go (portlands on a sunday) both drivers that I had were very chatty but professional throughout the whole driving experience, the cars were really clean and kept well. my complaints were that because I was a solo passenger I got into the back seat and they had the front passenger seat allllllllll the way to the back resulting in me smashing my knees going in and going out of the vehicle. in a jam I would use them again, but I would probably pick alternative means in the future. (I wont say the word, but im sure you can figure it out)

Booked a wheelchair accessible taxi. Taxi never showed and missed an important doctor's…read moreappointment. Would not recommend for wheelchair transport.

Gayle and I had a nice ride from Pearson Airport (YYZ) to the Toronto Hilton (Financial District)…read more Our guy wasn't particularly chatty, but he did do the "basics" very well: - Loaded and Unloaded Our Luggage Luggage - Provided a Clean and Comfortable Taxi - Safely Drove us to Our Destination - Took the Most Direct Route Which Resulted in a Reasonable Fare

will charge your credit card multiple times if you try to change a pick up time or cancel. driver…read moretold my wife her card was declined then they charged both her card and mine. fraud.

Response time to pick up call was excellent. We used them two days. Our drivers, who were…read morebrothers, were very friendly. Strongly encouraged us to take the Maid of the Mist boat tour. We did, it was amazing. Pointed out good places to eat. We truly appreciated their input and enjoyed chatting with them. Vehicle was clean and roomy.

I had a very nice experience with Diamond Taxi. They are one of the few who still get out of the…read moretaxi to help load and unload if needed. Fast service, clean vehicle, friendly drivers and safe drivers. What more could you want?

My experience with this taxi service was mixed. A very good driver, and was very apologetic…read more However, the unreliable pick-up times and frequent tardiness was enough for me to stop using this service and instead use Uber.

Fabulous service. Clean and safe and fast. Very knowledgeable about activities in Toronto and in…read moreall great eating places throughout the city. Will deliver take-out and groceries. Kind, smart, and fun service. Quiet if that's what you are seeking. Enjoy the service.

my experience with Diamond Taxi company before this month - September 2025 has been excellent, the…read morewoman who took my calls before then was excellent. She was warm, articulate and supportive. I don't recognize the different people that answer the phone now nor the odd instructions they've given the drivers. I'd love to know if Diamond Taxi is still in existence. if not ...I'm going to start using Uber

I took Diamond Taxi a few times during the weekend and all drivers that I had were amazing and…read moresuper friendly and got me to where I needed to be safe and sound with no issues! The dispatchers were very polite as well over the phone when I called to book! I highly recommend Diamond Taxi!

This used to be a good, reliable East end taxi service…read more Recently, the last 3 times I ordered a cab from Maple leaf taxi the dispatcher did not listen properly and sent the cabs to the wrong place. It was very frustrating. The cab drivers had to phone me and were very late. The first time they messed up I was with an elderly neighbour and we had to wait for a long time. The second time I had just had surgery and he sent the cab to a mall instead of the address I specifically gave. The third time the cab did not show up because he had given the wrong pick up address. I was very clear and polite on the phone and the dispatcher was rude and dismissive. All the cab drivers have been very pleasant so I will give this company one more chance.

Car smelled of smoke Online booking doesn't work, called to…read morecheck on my taxi and was advised, if I didn't call, I'd still be waiting. Calls are forwarded to a call centre in Pakistan.