Cancel

    Open app

    Search

    Royal Palace

    1.0 (1 review)

    Royal Palace Photos

    Recommended Reviews - Royal Palace

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    11 months ago

    Terrible customer service from the assistant manager April and she refuses to give me her managers number

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    People searched for Casinos 719 times last month within 15 miles of this business.

    Verify this business

    L'Auberge Casino Resort Lake Charles

    L'Auberge Casino Resort Lake Charles

    3.0(593 reviews)
    6.4 mi
    $$

    Had a great overnight stay here. Check-in flew by, which surprised me. First that they had a…read moreline, and second that they got three of us through at once and quickly. I didn't think we'd make it through before the pool closed. I was wrong, luckily. They have an adults only pool and spa, and an open pool, spa, and lazy river. They were all relatively well kept, though there were multiple bottle caps at the bottom that we kept stepping on. The ones that were there the night before were still there the morning after. The pool staff were really nice. They had already run out of towels at the counters, and the guy went to get us some freshly cleaned ones from the utility room. Much appreciated. The rooms were very nice. We stayed in the king suite, very well laid out. Only complaint is they had a steamer and not an iron. Doesn't work the same, but oh well. The decor was nice, the bed was comfortable, the AC was rocking. Really enjoyed the room. Whomever stayed there previously not only changed the time on the clock, but set an alarm at an ungodly hour. Well played. The casino is a bit smaller than Golden Nugget across the street. The lower ceilings give it a smaller, cozier feel. No luck on the slots here, but we did get into some blackjack. Under the tutelage of Justin T. I now have a new favorite card game. I had previously stayed away from the tables. By the time we checked in all the restaurants had closed, so we didn't get to try any of the food here. The wait staff in the casino were not very attentive and did not return with our drinks. When we found the guy later in the same spot that we ordered in, he said he had been back and that we had left even though we hadn't moved since we had been there. Always fun catching the BS. So well I can rate the lack of service, I can't rate the quality of the drinks because I didn't have one. Maybe next time. Parking here is easy, there's a huge lot outside. They also have garage parking, which I prefer. Have your car out of the elements. Overall really good stay, would definitely come again.

    Checked in on Sunday night. I just love all the workers. Here are excellent and nice. The ambience…read moreis great. The drinks as well. And I'm still here.

    Photos
    L'Auberge Casino Resort Lake Charles
    L'Auberge Casino Resort Lake Charles
    L'Auberge Casino Resort Lake Charles

    See all

    Golden Nugget Lake Charles Hotel & Casino - Outside of Bill's

    Golden Nugget Lake Charles Hotel & Casino

    2.8(735 reviews)
    6.3 mi
    $$$

    This is my second time out to The Nugget. The place is very nice looking on the inside. We came in…read morethe evening on day one, and also returned the next morning prior to departing the area. One star down, because they allow smoking in the building. Absolutely hate it. The evening trip was smoke everywhere. Interestingly, the next morning, there was very little scent of smoke remaining, so their AC puts in work. They were also replacing doors and equipment, and repairing areas to keep it in good condition. Half of the casino floor was closed off for some reason in the morning, likely remodeling or cleaning. I like a clean facility. They seemed to do a good job at cleaning as there weren't any glass cups or other trash hanging out. Security folks were nice, and very efficient. We weren't able to get on the black jack tables, too crowded the first night for the minimum we wanted to play at, or too few tables the next morning. So we hit some slots. Parking is easy. Garage and lots are available. Personally prefer the garage for the ease. We went to the Saltgrass restaurant on the premises, it had absolutely awful service. I won't take that out on the casino, it will get it's own review. Will definitely be back to the casino again. Always a good time, especially with the right people.

    I want to share the condition of our room and the disappointment in the lack of pride in repairs…read moreand cleaning. I rarely take the time to complain as I am an optimist at heart. However, I am disappointed that the hotel would see it fit to offer a room in this condition to anyone with the amount of money spent here. We will enjoy our time here, we always do. I just wanted to share my thoughts in hopes the hotel will do better.

    Photos
    Golden Nugget Lake Charles Hotel & Casino - The beach behind the gold nugget

    The beach behind the gold nugget

    Golden Nugget Lake Charles Hotel & Casino - The beach behind the nugget

    The beach behind the nugget

    Golden Nugget Lake Charles Hotel & Casino - Soak in Tub

    See all

    Soak in Tub

    Horseshoe Lake Charles - A Caesars Rewards Destination - Horseshoe Casino & Hotel Lake Charles

    Horseshoe Lake Charles - A Caesars Rewards Destination

    2.4(259 reviews)
    6.6 mi
    $$

    Traveled to Lake Charles to get a Ceasers Salute card…read more Cashier was very friendly and helpful. Casino was quiet and not too busy at the time.

    I thoroughly enjoyed my stay at the Horseshoe. It was certainly much quieter than nearby casinos…read morebut I was also there on a Monday evening/Tuesday morning so that may have made a difference. The room: check in was incredibly easy and they have a kiosk for self-service. The room itself was clean, spacious, and had all the typical ammenties one would look for. I assume most people who stay at casino hotels don't aoend too much time in the room, but if one did want to do that then this is a great choice. The bed was nice and soft, pillows fluffy, and the bathroom was spacious. The gym was a typical hotel gym. There was an elliptical, bike, treadmill, and a bench with weights. I only used the treadmill, which seemed a bit old but did its job just fine. Downstairs you will find a Dunkin and pizza place. The Dunkin was perfect for a quick breakfast. The egg bites came out piping hot and were delicious. The latte was standard. The customer service was great. The pizza place is meh. Thick crust, thick layer if cheese, not many toppings. I would skip this next time. The casino itself was quiet but it was a lot of fun. I found a blackjack table and the dealer was super nice and taught me the rules. I had a great time.

    Photos
    Horseshoe Lake Charles - A Caesars Rewards Destination - Horseshoe Casino & Hotel Lake Charles

    Horseshoe Casino & Hotel Lake Charles

    Horseshoe Lake Charles - A Caesars Rewards Destination - Horseshoe Casino & Hotel Lake Charles

    Horseshoe Casino & Hotel Lake Charles

    Horseshoe Lake Charles - A Caesars Rewards Destination - Horseshoe Casino & Hotel Lake Charles

    See all

    Horseshoe Casino & Hotel Lake Charles

    Coushatta Casino Resort - construction=tight slots

    Coushatta Casino Resort

    3.1(178 reviews)
    38.6 mi

    This casino remains one of my favorite casinos in Louisiana, my most recent visit here with my dad…read morewas a time we'll both never forget. Playing early in the day is a completely different experience than playing in the evening, although this visit our play lasted more than 10 hours we left winners and had an amazing time and a pretty good meal prepared in-house at one of the host restaurants. This is a giant casino with a large variety of machines and tables and a super friendly staff - they continue to reinvest in this property to ensure it provides a wonderful experience in my opinion. This venue provides one of the only form of entertainment that you may leave with more than you arrived with if you treat it like entertainment and never invest more than you can afford to lose, as they say they didn't build these places on winner's so play conservative and within your means. I've been coming here for years and it never disappoints, one of the first things you'll notice when you walk through the doors is it's fill with the smiles of happy people. During my recent visit I looked at the RV Sites, I could see myself staying here for a few days or weeks when traveling to Louisiana to visit family and friends I can't think of a better staycation...

    Have stayed at Coushatta for almost 28 years, seen them reverse rules at the blackjack tables. Last…read moreyear you could be talking on the phone, not texting, now it's no talking, no texting. Went to answer my phone, and the dealer was in the process of shuffling the cards and the pit boss decided to show he was boss and came up and said no phone usage period, did think fast enough to protest that the dealer was still shuffling the cards. Turns out some players have been caught cheating, using 2-3-hour phone calls to cheat. Pitch limits were usually $25.00 a hand, saw one of the two pitch tables go to $50.00 a hand on a Tuesday night, saw only one guy set there in 5 hours. The conventional tables were set at $15.00, with side bets. Noodles Restaurant is the best deal in the casino.

    Photos
    Coushatta Casino Resort
    Coushatta Casino Resort
    Coushatta Casino Resort - Cracked & sinking driveway entrance to " The INN" at Coushatta.

    See all

    Cracked & sinking driveway entrance to " The INN" at Coushatta.

    Lucky Longhorn Casino

    Lucky Longhorn Casino

    3.5(6 reviews)
    17.6 mi

    Don't go here. We put $20 into a claw machine for my daughter and it stole the money from us. The…read moremanager was rude and had no authority to help us out. Just said "I can write down your name and number and you can deal with it thru the owner" mind you we are just passing through from out of town. It's not even about the $20 anymore but the fact that she couldn't be of any help what so ever.

    Pulled into the Lucky Longhorn Casino, and let me tell you... the only thing "longhorn" about this…read moreplace is the name on the sign. Not a horse, not a cow, not even a dusty saddle hangin' on a hook. It's a full-blown no-horse town, and somehow they're proud of it. But what it does have? Everything you'd find in a cowboy fever dream rolled into one building: A casino, a bar, a hotel, a truck stop, AND a convenience store -- all smushed together like somebody built it with scrap lumber and bad impulses. You walk in for a snack and next thing you know you're sittin' at a penny slot, holdin' a beer you don't remember ordering, wonderin' where your gas money went. And then... the bathroom. Cowboy, I walked into that stall and froze like I saw a rattlesnake wearin' boots. Right there in the wall was a random hole, just starin' at me. Not patched. Not explained. Not small enough to ignore. Just sittin' there like part of the experience. I didn't know whether to: * report it, * inspect it, * or get the hell out before someone on the other side blinked at me. Five stars for chaos. Five stars for entertainment. Five stars because any place bold enough to name itself Lucky Longhorn without a single livestock in sight deserves respect. If you want safety, go elsewhere. If you want a story... pull up, Cowboy.

    Photos
    Lucky Longhorn Casino
    Lucky Longhorn Casino
    Lucky Longhorn Casino

    See all

    Paragon Casino Resort

    Paragon Casino Resort

    2.4(121 reviews)
    97.7 mi

    Loved this venue for our conference! The rooms were amazing…read morefor our sessions and the staff had everything set up for our presentation. The food was delicious and the activities in the evening included shopping, movies as well as the indoor pool and bar!

    7 years later, and attended another conference here. I arrived at 1pm, having to assist in setting…read moreup the conference, only to not be able to check in until after 4 pm, meanwhile other conference attendees were able to arrive and check in between 2-4pm. The rooms are assigned before you get there, not first come first served. Golf tournament, they did nothing for attendees, as indicated in contracts. Food? Horrible. Rooms? Dirty, one towel for 3 nights (no housekeeping until the 4th day of stay) and an attitude when you try to get towels from the desk. Checkout is at 11, got to my room after closing ceremonies at 1105 to grab bags (I checked in 20 minutes after guaranteed time, mind you) to find the room key was deactivated. Staff couldn't open the door for me, to retrieve my already packed bags, "by new policy this morning". Also, the conference area is through the casino- so you have to show your ID to even attend the conference WHICH THERE IS NO ALTERNATIVE ENTRY OPTION. This is a horrible establishment, of which's operating procedures also make absolutely no sense. 0/10, would not recommend.

    Photos
    Paragon Casino Resort
    Paragon Casino Resort
    Paragon Casino Resort - How the room's toilet paper hardware was upon arrival in my room

    See all

    How the room's toilet paper hardware was upon arrival in my room

    Royal Palace - casinos - Updated August 2026

    Loading...
    Loading...
    Loading...