I wouldn't give this company even one star if the program would allow it. I bought my voucher Thursday evening (07/31) on the "Today's deals" on Amazon and heard nothing from the company since I emailed them with all the information that same evening. I kept calling until I finally got a hold of someone Monday afternoon (08/04). I explained my circumstance and he told me to resend the e-mail; he sounded completely disinterested and almost asleep and answered the phone very unprofessionally. I was worried for a minute that I got the wrong number and had to verify that I had the correct number. After resending the email as instructed I waited a few hours with no confirmation that they received it, so I called back around 3. Had to leave a message and I'm still waiting on them to get back to me. I may just stop trying to get the service I paid for and demand a refund instead. I don't buy anything (services included) without first looking at reviews, so I know many people have not had the same issue as I, which makes this all the more irritating. read more