Lived here before and moving back in. Although no place like this can be great, this place tries…read moreits best. Owner and staff are professional and easy to talk to. Only major problem is it has just one (small) working elevator. It has a second elevator but it has not worked in at least the last 7 years when I first moved in. Hired additional staff is fine, basically everything is done in a piecemeal way (i.e. you pay more if you need med checks, welfare checks, etc). They only provide two meals a day which is beyond adequate for some, but for diabetics such as myself it can be troublesome (Dinner at 4 PM) but each unit comes with a fully equipped kitchen.

I wish there was an option for no stars. This place is HORRIBLE. It's one of those places that…read moreshould be on the news. You walk the halls and people look miserable. I walk in today and my Granddaddy's basic needs have not been met. I come in at 2:20 PM and basic needs that should have occurred when he woke up have not been done. We had to go to management and make them do it. Now he isn't feeling well. They place his food out of reach daily. Lucky a new person is here and gives him his food from hours ago. People may be low income here-some are and some are not-but everyone deserves their human dignity. Many here fought in our wars. Where is there respect. Many are not lucky like my GD. We are taking him home. The State of Michigan needs to keep a closer eye on our elderly. Other countries don't treat their elderly like this. They love and respect them. Spread the word! Get your people OUT of this place.

I recently had to place my stepmom in memory care. The Arbor Inn was the first place I looked at…read more I found them to be a warm and loving facility. While I did look at other places I kelp thinking back to the Arbor Inn. Ultimately they were the best choice for her. While all of the staff is warm and welcoming the caregivers are the best. They treat each patient with love and respect. Mom as adjusted well to her new home. It's comforting to know that she is so well cared for.

I was there for a tour of the community today on behalf of a family member who will be needing…read morecare. Before I even entered the building, I saw, first hand how a staff member responded to a resident in need. The resident was enjoying the fresh air outside and had taken a fall in rounding the corner. I didn't see the actual fall but as I got out of my car, I saw that he was on the ground and bleeding on his forearm, rushed over to him as he was on his hands and knees in the driveway. I told him I would stay with him until help arrived. Just then a staff member was pulling into the parking lot, likely to start her shift. She saw us, immediately pulled her car up behind the resident to block/protect him from anyone else that might be driving in, jumped out of her car, rushed over to assess his condition, called for help with a sense of urgency and thanked me for waiting there with him. I was so impressed by the sense of urgency, confidence, obvious great training, empathy, compassion and dignity shown to this resident by this staff member, I knew right away that this organization is special. I've toured many communities in my career in healthcare and now that my family member is involved, I know what to look for. More than a basic, staged "tour" of a community, I actually got to experience what this community does to care for its residents on a daily basis. That, for me, was priceless. A care community is far more than a pretty entrance, with balloons and a grand piano. It's the staff who care for the residents day-to-day that counts. I ended my tour today after having met with management, who were equally as impressive. Arbor Inn gets an A+ plus from me.

Don't even deserve 1 Star... hi my name is Javon I worked for this place as a caregiver for about 5…read moremonths now..... it's a very horrible and a outdated place they overcharge the residents that's there and stay putting higher prices on rent they did have a good 25 people there but as of today 09/23/2024 there going to be down to 14 or 12 due to most of there residents leaving. If you want proper care or service wouldn't recommend putting you're mother father or grandparents here due to the nurse never being in she would come in maybe for 2 hrs 5 on a good week if you see her for more than 2 days there you're lucky . Management have a stick so far up the tail it doesn't make any sense .... They say if you have issues you can speak to management but every time a person do talk to management they doc the person hours or they would mess you your pay. Speaking of pay.... Payroll will mess up your hours then tell you you have to wait until you're next check to get your messing check...... in the healthcare industry family do not suppose to work together but that place is literally ran by nothing but family meaning everybody in there is related to someone else who's in a higher position..... they show favoritism only giving extra hours to people they favor if they don't like you. there's not putting you on shift.... The boss would get her "favorite worker" Ubers nd Lyfts and anything else he ask for but when it came to other workers she would cause a sense... I had a patient there who had a bad skin condition in the cream she needed took the nurse 5 months to get in between the time Frame of her not caring I kept requesting it to the point I had to get cream from other residents..... if it wasn't for the care team (night shift to be exact) and a few day shift members than the people there would not be taking care of. For the place to be in a nice location the building and the management is horrible. You have workers who come in the day shift in drinks on the job you got messing ceilings outdated walls the carpet ain't been cleaned since 1964 they just replaced the back door alarm after 3 months of the workers complaining about our safety. lol y'all don't have to believe me I just used to work there until they fired me for speaking up but if you don't care about your family then i highly recommend them because they sure will not give a rat tail about them nether but if you care about them i highly recommend you don't send them here. Thank yall have a blessed day

This is a beautiful facity! It has been recently reminded and has a new management companyread more

The nurses and PSWs are wonderful. Management puts convenience above patient safety. They request…read moreassessments on patients and then ignore "unsafe" recommendations if it's not convenient for them! I would not recommend them. If you do place your loved one there keep an eye on everything and advocate for them!

Amazing residents and staff! Families are wonderful. Many PSW's have been there for 30 years!! So…read moremuch experience!!

I cannot say enough positive comments about the staff and facility. These people are ALL HEART…read more My dad was a resident for a year and a half. In that time I never met one team member that wasn't loving and kind. Their focus on patient care is above excellence. Kudos to Beechwood for treating our loved ones like your loved one.

This is a small and homey assisted living/nursing home. The staff takes wonderful care of its…read moreresidents. I highly recommend.

This is a very nice senior living complex the employees are great and the service seems totally…read moregeared towards the entertainment and comfort of the residents.

Lisa was so friendly and helpful during our visit my father decided to add his name to the wait…read morelist and stay there. The food was great. The place is very clean. The residences were all happy and many spent time talking to us. Lisa knew all their names and helped some during our tour.

Our family friend lives here with her husband and they love it. I have visited often and it is…read morealways clean and neat- I have eaten here as well and the food is always delicious and in appropriate portions. They have a variety of activities and groups that residents can enjoy. I have two younger friends that are considering moving here due to the opportunities available here.

Lots of amenities like a pool, fitness center gym with instructors, classes like line dancing,…read moreJazzercise, books to make you think discussions, different religious groups that meet, and many different places to eat are some of the benefits. Relaxing outdoor spaces with tables and umbrellas, a stage with musical entertainment brought in to perform etc. plus a friendly staff just add to the ambience- making Fox Run Novi, MI a great place to live. Barbara Abel. MG

If you are in need of care for an elderly loved one then look no further! This home is filled with…read morelove and compassionate care. The owner is a Registered Nurse with many years of experience under her belt. I recommend this home to anyone who is searching for the alternative to a large nursing facility.