I've been coming to this neighborhood for about 3 years since my ex wife moved in here. Since I…read morehave to pick up my daughter, I have no choice to keep coming. This is front gate hell! Plan to spend at least 15 minutes on the average on the front gate waiting to get in. It is really terrible. You'd think that they virtually have no crime with how secure the perimeter is but that's far from the truth. Virtually everyone I know that lives here has gotten their car or home broken into. Pretty houses, bad neighborhood.

Been living here for many many years. My family misses when the security wasn't trying to act like…read moresecret service. People shouldn't be waiting 15-20 min to get into the community. I understand it's for safety, but maybe it should be rethought since we still have people breaking into cars, etc. Additionally, leave the homeowners cars alone. Why do homeowners pay an association for their cars to be towed if it's not moved by 9am?! Then having to pay fees to have their car released. A homeowners association is supposed to determine the benefit of the homeowners living there. That happens to be the stupidest rule ever. All it causes is for angry homeowners when they find out their car is missing. Ridiculous. Some people like to sleep in. Either move the time to later (on the weekends especially) or just stop with the towing. It's an extra rule Vizacaya doesn't need.

This association does not care about their residents, not one bit!!!! i'm trying to contact them…read moreand all the emails are leaving my inbox. i want to solve a problem and it is impossible to contac them.

This review is long overdue. This has been the worst living experience I've had. This association…read moredoes not care about their residents, not one bit!!!! I've lived in silver falls for about 10 years now..and today is finally my move out date. I woke up this morning to two cars towed from in front of my house. Mind you, theres no guest spots on my block AND we clearly had a huge uhaul in my driveway. i called the association to let them know that there will be cars in front of our house on the street to avoid getting towed. Someone who lives on my street, whom is apparently a part of the association, called and got the two vehicles towed. On top of all these moving costs and stress with the move, i have to cough up 200$ and finda a way to the tow place. These people are inconsiderate and on top of everything, this is not the first time something like this has happened. Ive had several vehicles towed for parking in front of my own home (NO GUEST SPOTS). I've been kicked out of the gym twice, once for not having a mask (without warning) and a second because i brought my bike in the gym while woking out so it wouldnt get taken. my family has been kicked out of the pool for being loud (outside at the pool..). The hispanic pretty boy with tight pants who is a part of the association has been the one to cause most of this headache. I've walked in the office for help a few times and he's just rude and does not know how to greet his residents or take care of his residents. Dont even get me started with the security gate. This line will get so backed up, they only allow residents a certain number of barcode stickers for your vehicles and the gaurds don't listen when you call about your guests whom are coming through the gate. All this communit/ association does is harass the people living here. Its been a terrible experience And has costed me alot of money, time and stress. unfortunatel, my family and i are very pleased to be moving Out of here.

Florida Windows and Glass replaced my front door, cabana door, and patio sliders with French doors…read more Juvian and his team handled all the paper work - HOA approval, permitting and the installers were very professional, with a keen eye for detail. I highly recommend the folks over at Florida Windows and Glass. Super Clean look, I am very satisfied.

Had an excellent experience. Juvian and his team walked me through the whole process of doing my…read moreentire home. My windows and doors were ready in exactly 8 weeks and the whole installation process was a breeze and mess free. The installers worked quickly and in a timely manner. I loved that they made sure that every detail was perfect. My home now feels much cooler inside and no outdoor noise is heard. I am absolutely in love and truly recommend this company. Thank you FWAG!!!!

Well, I can state with certainty that every time I deal with this company, I am impressed,…read moreeverything is resolved smoothly and easily--whether in person, via email, or over the phone. I usually deal primarily with Angela Spencer, Barbara (or her husband George), and Laura Sánchez, I have also dealt with a few other professionals, and everyone has been very helpful so far.

Due to this company's failure to comply with FS 718.111 and its subsequent inability to rectify the…read moreoutstanding issues regarding the flood insurance policy, the sale of a property in Pembroke Pines was unable to completed. Luisana Carrizo was contacted via email a phone call by multiple parties telling her the importance of a prompt response. Multiple emails had to be sent to remind her to respond, even the threat of litigation was not enough to get her to care. I feel bad for whoever is managed by this group. Their inability to properly ensure that their residents are protected by having the state required insurance makes me wonder what else they aren't doing in the best interest of the properties they "service."

Prooerty manager is EXTREMELY rude; has no idea how to act professional and respectful towards…read moreothers.. Her name... Imara Melendez... I own other properties and deal with other association managers & representatives. This particular rep is EXTREMELY disrespectful AND unprofessional!!!

Very unprofessional, they call themselves supposedly 'management' but the person who is in charge…read moreignores the daily operations of a property and doesn't take control or supervises the employees. The property this manager supposedly manages, but doesn't, is called The Sovereigns Condominium located in Miami FL, where the employees cover each others wrongdoings, so called security employees are a total joke. How unethical is for a security employee dressed in civilian clothing on their day off to hang out in the property to chit chat, and on top of it to have hidden sleep overs in an apartment unit without getting caught when they are scheduled to work the very next weekend morning. The security is distracting other security on duty from their few easy duties, it sets an unprofessional appearance and abuses the fact that they aren't supervised. When brought up the complaint to the office, they just put it under the rug, so blasting it here since we noticed the same occurrence happened this past weekend. The security name that does this is Oswaldo Delgado, but we found out that the correct name is Osvaldo Delgado. They don't wear a name tag. Not even a name can the office get it right or purposely misspelled due to previous complaints of such individual. Cameras don't work so employee takes advantage. The manager is responsible for making sure they are doing their job, well if gossiping of tenants, having sleep overs, falling sleep while on time clock and hanging out on a day off inside the property certainly doesn't set a professional image from a security and ruins the professional credibility of a manager. It's enough ordeal that we live in a property where the grounds are not upkeep, people using recreational drugs, most securities don't speak English where communicating becomes a hazel if brought up a parking issue in the weekend during the day, anonymous written letters circling around the property of bashing us tenants renters and owners, and on top have to deal with gross misconduct of security?!? I don't think so! Not to mention parking is another dilemma, cars get abandoned in the visitor spots, other cars have been broken in or stolen. I should have looked at previous review here before signing. Very unethical, disorganized, no supervision, no real security & poorly managed this property. No renten ni compren en The Sovereigns Condominium en Miami FL, hay droga y no hay seguridad ni profesionalismo. No hay parqueo, roban carros.

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Benjamin & Icon Realty have been wonderful in managing our Florida property. He is always…read moreresponsive and proactive in getting ahead of any issues. We appreciated the constant communication during the process of finding a tenant, as well as his frequent check-ins once the tenant moved in. Would absolutely recommend him!

This guy is horrible. If you want your pool messed up hire this guy. His service has cost me two…read morebad airbnb reviews. When you text him he just blows it off.

Franco knows his trade well showed up on time and got me then information I needed to get my pool…read morefixed.

This company does absolutely nothing to protect or serve the community and it's owners. THEY target…read morespecific owner's who bring up Violations caused by tenants of the HOA Board members, I've sent over 20 email's with ZERO response, only to have them show up and only take pictures of my unit and none other. Robert Corripio was the only one to respond in a threatening manner towards me and ignore the Multiple Violations in the email's...straight up harassment.

This company is the worst of them all. Don't go with this HOA they don't do anything, and the…read morecomplex has worsened since they take over. They don't paint the complex to keep it fresh looking. The landscaping is over growing with weeds because no one is doing the upkeep. Do yourself a service and look somewhere else. I had to add a star, but they don't deserve any stars at all!