The property is very clean and well maintained. The…read moregentleman at the front desk was professional, friendly and very helpful. Our room was clean with plenty of towels. However... The smell of the entire building (thank goodness not our room) was strong and nauseating. It's not a clean smell...it's a, we want the place to smell clean but failed miserably, smell. Also, room service is every three days...we were only staying four days so it made no sense to have them clean our room. We did ask for fresh towels on the second day. We upgraded to a suite so there were two rooms. The heater in the bedroom worked fine but the one in the main room did not (we figured the hotel is aware because it was unplugged). If youre looking for a budget friendly place to stay in Auburn, this place is okay. If youre highly sensitive to smells, I cannot recommend. 10/10 front desk 5/10 room Side note, bring your own TP unless you enjoy wiping with sandpaper...your bits will thank you!

It was a clean room. The only problem I had was the electrical outlets were old so I could not plug…read moremy phone without the charger box.

Vascilating room rates and pet fee charges. No response to inquiries and poor customer service.read more

Nice hotel, was misinformed about the hot tub or lack there of, clean, organized, professional…read morestaff. However, I was unable to watch TV at least for the first night so far because it's not a regular channel lineup and they don't have any guides to what channel is which could not find the channels I wanted to watch. Staff was unsympathetic and basically said talk to the manager, no apologies You would think if they got a new service and a new provider the very first thing they should do is ask the channel guides for each of the rooms Very frustrating I'll see if the manager can fix it tomorrow and I can change my rating

Clean Newly remodeled…read more New double sink, faucet, shower - powerful. BUT, negative for lack for handrail. View of Mt. Rainier bonus! Restroom quiet (no noisy ceiling fan). Ice cream by the office for purchase. Thick waffle. Hot breakfast. Fruits. No yellow mustard for sausages!

This is a beautiful, first class hotel! Everything is perfect from carpets, lamps, bed, furniture,…read morebathroom. I can not say enough. Also has a snack room for purchase of micro wave food & snacks. Also a pool! No hands down stay here! A little pricey but it is worth staying in a clean, safe place

They have great rooms and suites as well as lovely staff. Stayed here a while ago, can't say how…read moregood it is recently

The staff have been working hard during the holidays and it's understandable that they have limited…read morestaff with no house keeping during the holidays days but the next full day house keeping came at 740 pm and the front desk is saying that is normal depending on how much staff shows up with house keeping only coming every two days during stays. We have stayed in Hampton Inns all over the country with while my wife worked for 10 years and this housekeeping time was new to us. This location has great staff that are helpful eager to please but the place is a little run down for a Hampton Inn. Here is an example the gym door is propped open due to there is no door handle and has been this way for the last 4 days. The hallway from the pool to the restroom was full of water as was the elevator last night after we had returned from dinner. Think they are doing the best they can with what they have been given. Just not the normal high standard of a Hilton property we have experienced in the past

Very nice hotel! I've been to nice casino resorts in Vegas, Tucson and Phoenix. I loved learning…read morethat it was Number 1 in the Pacific Northwest and I can see why! Hotel was nice! We tried 3 different restaurants here, the spa and the bars! We will be back! We loved our stay!

This place is huge, and I will be honest, it is way nicer than I expected. I went for a night out…read moreand it felt like the kind of place where you could make an evening of it instead of just stopping in for twenty minutes and leaving with blurry lighting in your memory. Good atmosphere, lots going on, and modern without trying too hard. Worth it when you want something different to do.

Our vehicle was broken into, window completely smashed. They couldn't show us security footage and…read morewere not much help to get police. No one could give me the manager or owners number or email. Just gave me the front desk. Been 4 days since I reached out to the main page and still nothing. This was terrible it cut our trip short with a day to scramble and get the window replaced before we could go on. My kids were super excited for this trip and this is how we get treated as your guests, dont care

I stayed here for three nights while in Seattle…read more It's not a 4 star hotel. It's a comfort inn so my expectations weren't super high. P The room looked clean and was nice enough. They had a pool and the front desk makes fresh cookies every night (I didn't try any but they smelled good). It's easy to get to and get around. Not too far from Seattle. There's a great Irish pub in downtown auburn down the street. I thought it was your run of the mill Comfort Inn.

My time here didn't start auspiciously. I booked it the night before, calculating I could make it…read morehere, but the day brought unplanned circumstances that backed me up by hours. In the past, when things like that happen, the hotels have been understanding and willing to let me cancel my reservation and book elsewhere. Not this time. Since my money was already sunk, I trudged on till 11 PM (with a 5:30 wake up call) and checked in, then sank immediately into sleep. I can report that the bed was reasonably comfortable, electricity all worked, constant fan, etc. Nothing outstanding, nothing terrible. The clerk was friendly enough, and it's not that the manager was mean to me, but he stood up for "you booked it, we get it". And I get that from a business standpoint, and I'm not going to penalize a hotel for that because it's their livelihood. So, long story short: Days Inn is fairly average overall. Did not run into the issues other people cite, the room and hotel were both clean.

The room was filled with gnats. We were charged $50 for our service dog. Very rude and the noise…read morelevel was extreme! I didn't get to sleep until 4:30 and then woken up by noise as well!

This was my second time staying here, and I specifically came back because I loved the room I had…read morebefore with the walkout patio overlooking the golf course. It was such a peaceful way to relax--sitting outside my room watching the golfers. This time, I booked the same type of room through Booking.com, but when I arrived, I was given a room with just a window--no walkout. I mentioned it to the front desk, and they told me it was because I booked through a third party and not directly with them, and that there was no availability for the room I expected. They also said third-party sites didn't have updated room descriptions. Honestly, that felt like a weird excuse, and there was no effort made to offer a solution or upgrade. The property itself is still lovely, but this experience left me disappointed. I'd recommend calling the hotel directly if you're booking for specific room features--you might not get what you're expecting.

Nestled in corner of other businesses with easy in/out access. Close to major freeways to/from…read moreSeattle, Tacoma and SEA Airport. Ample parking for guests. Inside is clean and well maintained. Front desk associates are helpful, friendly and amazing. Shootout to Courtney! She helped alot and remembered me from previous visit. Stayed here multiple times and each visit was treated exceptionally. Love this Best Western location.

This hotel is located in Sumner which doesn't have much to do and it's mostly a rest stop hotel on…read morethe way to your next destination. Their check-in starts at 3pm although they didn't have our room ready when we arrived at 3pm. The hotel has a pool, fitness center, free parking, and complimentary breakfast starting at 6am. Our room had a king sized bed and a sofa which made it spacious, and it also had a microwave and fridge. The restroom was on the smaller side but the water got hot quick. The room was sufficient, the bed was comfortable, and the breakfast was okay. There was a bad smell when we walked in the room, the pillows were not comfortable, and the toilet seat lid would not stay up. Overall the hotel was okay with some good and some not-so-good things.

The location is great! Starbucks and gas station/store in the same parking lot which is super…read moreconvenient! The staff was great, rooms were great, no complaints.

I have to say I had very low expectations because this isn't a fancy hotel and it was literally the…read moreonly hotel nearby for a one night stay near the White River Ampitheatre. I was nervous when we pulled up since it was so close to the highway and airport about how noisy it might be. All I needed was a clean place to sleep and shower. From the moment we arrived, I got 5 star service. The front desk employees were cheerful and friendly. I noticed that they had "I've been vaccinated" buttons on and I remarked that I didn't even get a sticker for my vaccine. The female employee told me that the owner got them for the staff so that if customers saw them without a mask then they knew they were vaccinated. I thought that was a nice touch for peace of mind especially during this COVID Delta surge. We later had to ask the desk if they had a toothbrush, which they did, and offered us toothpaste as well. Our room was clean and neat. The entire hotel looks clean. Now it might be pure exhaustion talking here but the bed and pillows were incredibly comfortable. And I am very picky, especially with pillows. Our stay was a 2/5 expectation for me but it was everything I needed plus clean, comfortable and a pleasant staff. I would 100% recommend it if you're in need of a good place to stay in Auburn.

For Red Lion hotels, I expected it to be more clean. The actual interior does not really look like…read morethe stock photos provide. It was much dimmer and less elegant inside. The rooms were remodeled apparently so the furniture and interior isn't so bad but there were some stains and lack of service available. They were out of towels and it took a while to get ahold of someone from the front desk. I didn't get a chance to try the breakfast there but I heard it's better than most motels. They ran out of coffee around noon and I had to ask them to bring out more coffee to the reception. Unfortunately the whirlpool hot tub was also broken and dirty so it wasn't running at all. The bath tub also doesn't allow you to use the drain plug so I was not able to take a bath. Other than these issues, the value is expected for the price I paid for. It is one of the cheapest hotels to stay in Auburn and nearby.