I love the location because I take public transportation, and just walk two blocks to their office…read more I have never had any trouble accessing the building, and the procedure is quick and easy.

Really, ZERO stars is more appropriate. I am a retired advanced-practice nurse, recently moved to…read morethe Spokane area. I called to establish care at Spokane Internal Medicine. It took them 5 days to call me back, and the first question was what insurance I have (I have full coverage so I advanced to question 2). The second was whether I have ever been in a pain management program (code words- "are you a drug seeker?"). I do not take any pain meds, so on to #3. This one floored me: "Do you have fibromyalgia?" to which I said, yes, I had been diagnosed with it many years ago. The scheduler instantly read from her script: "Unfortunately you are not in our scope of practice and we can't see you." Wait, what? I told her I wasn't seeking care for fibromyalgia, and would see a rheumatologist if ever I needed medical management for FMS, I was seeking a primary care provider, but her discriminatory script had no other response than to say I was not in their scope of practice and they wouldn't see me. That's like saying my cardiac condition isn't in their scope of practice and they won't see me. It makes no sense- if a doctor feels a conditon is outside their scope of practice, they refer a patient to a specialist for that condition. It's standard practice, so something is fishy here. Apparently, SIM has decided a patient with fibromyalgia syndrome (or chronic pain- the question I passed) fits some hidden profile and they are using these questions to discriminate. I wonder what the next questions would have been. In addition, the SIM doctors are sadly outdated in making their value judgements about patients with fibromyalgia or chronic pain conditions, which speaks volumes about how antiquated SIM medical care is. These providers would do well to consult the Arthritis Foundation, the National Institutes of Health, or the Centers for Disease Control, maybe even go to a conference to update their knowledge base. There is a wealth of information and research about fibromyalgia syndrome and the neuropathology of chronic pain disorders. Perhaps if they knew more, they would feel comfortable accepting patients with these conditions into their practice. I'm afraid, though, that the real issues aren't the disorders, but the use of the diagnoses to discriminate. Shameful. Avoid this place if you want a doctor who cares.

Finally called and Jenn straightened out all my problems and gave me all the information needed to…read moreproceed. She never left the line, intro'd appointment arrangers to me and then came back for next step. She gave me all the parameters about non-appt. blood draws which was accurate and wonderful. The blood draw staff was grand! Easy-going professionals who made it look easy and fast results, too. Would rate this 5 stars should their web sites ever get useful!

Dr. Reidy is amazing she explains eveything in detail. Since he is finishing his schooling he has…read moreto have someone supervise and that unfortunately is Dr. KIMBERLY DEPPISCH. She is AWFUL!!! I choose not to vaccinate my daughter and she was saying because I choose not to that she'll be "seeing my daughter for a spinal tap soon" what an absolute disgrace!! So unprofessional and disgusting! She has grabbed my child from my arms for no reason without asking. I was told my a nurse that she constantly tries to CONVINCE parents to get vaccinations when they have already made up their minds she'll sit with them for "however long it takes" I'm trying to make reports and reviews anywhere I can.

I have been with Northwest Medical for several years. I find the doctors and nurses all very…read morehelpful. I have been a patient of Dr. Paulson for a couple of years. I like him very much. Jean Peetets

My first and only appointment with Ms Hall was for an annual exam. She did absolutely nothing…read moreduring the exam. Did not listen to my breathing/lungs or heart. I had to ask for the basic blood test. She did not order a mammogram, colon or bone density test. I complained of my ear plugging and she did not even look at it. I had injured my arm and found out later that she made no notes of it and wanted me to come back in merely to order an x-ray for it. It would be impossible to see what was wrong with a probable Deltoid muscle tear without an x-ray or MRI so why she refused to order one, I do not know. I guess just to get money for another useless visit. I told Whitney that I was depressed after losing my grown daughter w/young children to cancer. She immediately turned the conversation to all about her own problems without addressing any possibilities that might help me to better cope. After telling the staff manager, Margaret, that I had been told via text I would be switched to an actual doctor after reporting the poor service from Whitney, she said that they do not text and it must've been a robo response. I then sent proof with copies of the actual text messaging that I had an ongoing conversation with someone that was going to assign me to an actual doctor, which never happened. Margaret never acknowledged, apologized or helped in any way. Northwest Family Medicine is a terrible place and I would advise any and all to stay clear! Even the offices did not feel that crispy clean like one would expect from a good medical facility.

It's unacceptable for a 60 year old long time patient to not receive a call back when he is very…read moreill. Instead, he was transferred to other lines and employees who never returned his calls. Over a week later, I drove him to the Urgent Care , where he was seen in an hour, treated and diagnosed with pneumonia. I am so saddened and angry with the treatment we received from IMA.

The place is old school. Not the most aesthetically pleasing decor, but clean and the staff are…read morevery helpful and friendly. The doctor I've seen (Crane) is patient, has a very pleasant bedside manner, and took time to answer my questions, which is better than previous "rotating doorway" practices I've gotten care. He has run pretty late on an occasion recently, but I take it as an exchange for the amount of time I got to spend with the doc. They might benefit from spreading their patients out a bit. All in all, smart, reliable docs (at least the one I saw) and helpful staff equals an operation I will definitely return to.

Great place with a nice warm caring family atmosphere. Met Dr. Jamison outside his office and…read moretried him out as a new Dr. for my family and now refer lots of business his way. My whole family has become a patient. If you are in need of a new Doc... This place will fix you up and is always easy to talk to. 5 stars!!

Dr. Shill and his staff have been fantastic to work with. They are caring, knowledgeable, and very…read moreeasy to work with. The InBody scan has been super helpful to me, along with the personalized plan customized to me and my needs to help my fitness and weight goals.

EDIT: DR. Shill was able to get me in to do a quick InTouch body scan to see where I am at and…read morewhat works needs to be done to get me back to being healthy. The scan didn't take long his front desk assistant Amber was helpful in telling me how to do it correctly. After the scan he went into details of the numbers and the fat/muscle etc that he if confident he can get me down back into a "normal" weight. I am impressed and even since the last week I was there the place looks more amazing. Being a prediabetic/diabetic myself DR. Shill is very informed with today's medicines and treatments that can help us get healthy once more and to lose the excess weight in a healthy manner. His whole staff is friendly, kind, and accepting no matter where you come from. The atmosphere is calming and always smells nice and relaxing. They do have a TON of different items you can buy from shakes, breakfast things etc. The pic here is the one right when you walk in all kinds of things you can buy to help better your life.

Dr. Jamison is knowlegable and goes the extra mile for his patients. He and his staff are friendly…read moreand caring. An appointment is something to look forward to, not something one usually says about a visit to the Dr's office.

I've been really happy with the care that my family and I have received at Jamison Family Medicine…read more We see Mark Erwin there and he's absolutely fantastic - he's kind, knowledgeable, and thorough. We saw Dr Jamison once, and didn't really click with him, but otherwise have had a very good experience with the practice in general, and with Mark Erwin in particular.