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Rovzar Michael A

5.0 (5 reviews)

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Paloma Medical Group - Paloma Medical Group main entrance

Paloma Medical Group

3.4(115 reviews)
0.1 mi

I highly recommend Dr. Rezvan for sleep studies. From my first visit they were attentive,…read moreknowledgeable, and compassionate. They explained the sleep study process and results in clear, plain language, addressed my concerns, and followed up to ensure my treatment was effective. The sleep lab staff were professional and the facility was comfortable and on time. I feel confident in the care I received and appreciate their thorough, patient-centered approach.

The office staff is seriously disorganized, and unfortunately it shows in how patients are treated…read more The staff often appears frustrated and unhappy, and that attitude gets taken out on patients who are already dealing with stressful health issues. Dr. Chang reviewed my sleep apnea test with me over two months ago, and together we selected a CPAP machine. Since then, I have heard absolutely nothing. After multiple follow-up calls, I was repeatedly told that the delay was due to my insurance company not approving the equipment. When I contacted my insurance directly, they informed me they could not authorize something that had never even been submitted by the office. On top of that, the patient portal constantly has problems, making communication even harder. Sleep apnea is a serious medical condition, and delays like this can directly impact a person's health and quality of life. Patients should not have to chase down basic medical follow-up or discover on their own that paperwork was never submitted. My advice: pick up copies of your exam results and consider seeing another pulmonologist.

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Paloma Medical Group - Paloma Medical Group's main entrance suite 200

Paloma Medical Group's main entrance suite 200

Paloma Medical Group - Angela Basen, M.D.
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Angela Basen, M.D. Hospitalist

Paloma Medical Group - Kaelin Brown, AGACNP-BC
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Kaelin Brown, AGACNP-BC Nurse Practitioner

MemorialCare Medical Group

MemorialCare Medical Group

4.2(115 reviews)
1.0 mi

I've been coming here for as long as I can remember and have never had a bad experience until now…read more The nurses and front desk staff are always friendly and helpful, no complaints there. My primary care doctor, Dr. Serna, is amazing and always takes great care of me. I had an appointment with her today, but the office called to let me know she wasn't in and asked if I wanted to reschedule or see another doctor. Since I've been in significant ear pain, I chose to see Dr. Ashizawa just to get a referral to an ENT. My appointment was at 3:00, but he didn't come in until 3:50. After briefly looking in my ear and doing a quick ear drum test, he said nothing was wrong and that there was nothing more he could do. I asked if he could please send a referral to an ENT since I'm in a lot of pain and pressure, but he shrugged and said there was no point because they wouldn't do anything different. That's simply not true, he barely investigated the issue. I left after two hours with no diagnosis or help and am now debating whether to go to the ER or pay out of pocket to see a specialist. I'd highly recommend avoiding Dr. Ashizawa, he seemed completely dismissive and uninterested in helping his patients.

It's a great place if you don't have to use there automated phone system to get through to someone…read more First of all it doesn't understand what your saying half the time and you have to start over again. This happens multiple time and just today I was returning a call that was left on my voicemail about my referral and I was going through the automated system again. Finally got a Patient Navigator and said I was returning a call left on my voicemail. I wasn't able to talk to that person that left the message on my voicemail and had to make an appointment for a consult. So now I have to drive back to the doctors office just to see what the voicemail was about. Anyone else having issues with this Automated Phone System they now have? If so, you need to speak up. What ever happened to talking to a live person from the doctors office you go too. Other than that the Doctors, Staff, and Patient Navigators are great. Been going there for over 20 years.

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MemorialCare Medical Group
MemorialCare Medical Group
MemorialCare Medical Group

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Rovzar Michael A - internalmed - Updated May 2026

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