BUYER BEWARE, knowingly sold me a car with tape covering a faulty ABS system knowing I had 100…read moremiles to drive back home. I have since spent over $1500 to make this vehicle safe to drive. Shame on them. IN THE BUSINESS TO SCREW PEOPLE.

I've been desiring to buy a car from these people for about 20 years, now. I've only ever heard…read moregood reviews of the people and the fairness of their pricing. They came highly recommended to me from multiple people for lower priced cars that normally run well. Finally, the timing was right, I bought a 2016 Ford Transit from them in September 2020 with little issue. They repaired the chip(s) in the windshield I pointed out prior to purchase. If I remember right, they also painted over a scratch or two I pointed out. They met me at an odd hour to accept payment, when they didn't have to. It was/is a clean and nice riding vehicle. Any issues the vehicle had/has I was aware of when I bought it from simply looking it over and playing with some of the features. Friendly interpersonal interactions.

Bought a 2005 Envoy from them, WONDERFUL vehicle that got us through the time we needed it..... Tom…read more(who was the owner and WONDERFUL MAN, GOD rest his soul, when we bought it) but we paid this vehicle off and soon after he died . Last year we decided to sell this vehicle (privately) .... When we went down with the buyer to transfer the title we were told there was still a lean on the vehicle, we were told we would need a copy of Tom's death certificate to release it...... UNFORTUNATELY Tom's mentally unstable son has taken over the business ...... and now REFUSES to take the necessary steps to release our vehicle for private sale...... his words EXACTLY were "guess you'll have to junk it ‍"....... Why should we junk it for $400, when we can sell it privately for $2,500!!!! Don't do business here!!!!! Since Mr Tom is gone there is NOTHING but money hungry little boys that would make Mr. Tom turn in his grave......SHAME, SHAME, SHAME on his son for running his father's business into the ground........

Bought a truck from him with a three month warranty. Three weeks after purchase the engine blew. He…read moreplayed games pretending to fix it until day 91 when he informed me the warranty wouldn't cover it, he didn't have money to refund me even partially, and he didn't have any vehicle to give me instead. He offered to auction it off and give me the proceeds - should have known better but was trying to recoup atleast a couple dollars. Nine months later have only now received the "auction proceeds" which amounted to about 1/10th of what I paid for the vehicle and only that after filing a criminal complaint against him. STAY FAR AWAY UNLESS YOU LIKE BEING ROBBED.

When we lived in Carbondale, Art Tech was our go-to business for glass work. Since moving from…read morethere 15 years ago, they have remained our choice for windows in our rental. Unlike almost every other business in the area, they will do business with an out-of-state customer over the phone. Good luck finding anyone else in the Scranton area that will do that, show up, and complete the work correctly without someone standing over their shoulder.

At the time we had a large crack in our windshield..the man said he had our windshield in stock he…read morehad to pay half and come the next morning. My wife drove all the way there and surprise! He was out for the day and berated my wife for being 10 mins late..he already had our money so he said come the next day. So once again my wife came the next day..she sat there for 4 hours only for him to say sorry it didnt fit..she had to drive one of their work vehicles home and then she went back and was screamed at for not filling it with gas and not paying extra for having to work twice on the vehicle. This place has the rudest owner and noone should give them your money!STAY AWAY!!

I will start with the positive thing they did: they admitted they screwed up and tried to fix…read moretheir error. I had just moved to NEPA from NYC area (Long Beach, NY) and my Volvo slid off the road and incurred front end damage, which broke my heart. A year later, I'm writing this because my Volvo still isn't the same. She pulls to the right (wouldn't you agree that is from front end damage that wasn't repaired properly?) The car is only 4 years old and now I'm thinking I will have to trade in (but I won't get the value now b/c of the accident and pulling right) .... also the sensors were not repaired properly so now I get this "stop light needs replacing" message or "low battery message" when it isn't even true :( I wish I had known where to have the car taken.... Progressive just picked this place due to location from my home. Please do not go here to be charged a premium cost for a sub-par job. OH! Also they had my car for two months (I had to pay for a rental for TWO months!!!!!) they kept claiming they were waiting on a part from volvo :( Employees are not friendly to say the least (no smiles or "hello, how are you, welcome" from any of the women at the desk- all scowls)....

I will always go to Sar's first. Other auto body shops didn't want to work within my budget, as…read morenot all repairs are covered by insurance. Sar's understood what I needed and what I could afford - and were willing and able to work with me. The repairs were first class and I am totally satisfied with the end results.