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Route 20 Convienance

2.0 (3 reviews)
InexpensiveConvenience Stores

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CVS Pharmacy

CVS Pharmacy

1.6(48 reviews)
0.2 mi
•$$

Wonderfull staff that has been sacrificing so much of their own personal health and happiness to…read moreattempt to please the demands of disgustingly rude human garbage. Not a day goes by where the staff is able to just do their jobs; with the constant harrassment of repeat offenders who seem to crave the suffering they can inflict on others, to the overwhelmingly terrible ways that customers believe they can treat their healthcare workers, a happy and healthy workplace, this cannot be. Insurance issues are not the fault of the pharmacy; your insurance is at fault. A prescription being improperly written is not the fault of the pharmacy; its your doctor who is at fault. Your script not being "filled" on time, when you never called it in, refused to listen to the numerous phone calls, refused auto fills, and waited 3 weeks to pick up your meds is not the fault of the pharmacy, that is YOUR fault. Waiting too long on the phone too long; not the fault of the pharmacy: there are numerous patients in the store who come first. Your phone call about how your prescription being 8 cents more expensive than it was last time can wait. A prescription taking "too long" to be filled is not the fault of the pharmacy; it is the fast-foodification of the healthcare system in which waiting 15 minutes to ensure your medications dont KILL you becomes some sort of personal insult, as well as an inconvenience of which you will "never recover from", ie, your impatienence and utter lack of understanding as to how pharmacies function, is at fault. Stop treating those who are trying their hardest, through the middle of a pandemic no less, to keep everyone safe and healthy, like trash. They've suffered enough with the stress of the positions theyre in as is; don't make it worse for them because of your own ignorance and impatience. It's funny how quickly the pharmacy workers flip from being "heroes" to persoanl punching bags at the littlest inconveniences that are not even remotely in their control. Grow up. The world does not revolve around you.

(2 stars only because Joyce tried)…read more My experience at CVS Pharmacy - 264 E Main St felt less like healthcare and more like interrupting a middle school sleepover that somehow has access to prescriptions. The main issues during my visits and calls involved Maria and Mina. Calling the pharmacy is an adventure. Instead of someone who knows... pharmacy things... you get background laughing, yelling, side conversations, and the vibe that you just dialed into someone's group chat. Patient notes? Apparently optional. Understanding what medical device or medication you're calling about? A fun surprise for everyone involved. Trying to explain what you need is met with Maria telling you, "You need a prescription for THAT," which would be helpful if the person saying it had even the faintest idea what "that" is. In person isn't better. Scanning a QR code? Too much effort if it requires stepping out from the window because it's cold. I'm sorry -- I'm the sick one. This is a pharmacy. Not a weather-dependent pop-up kiosk. Updating insurance information somehow becomes a group project no one wants to do. Mina was involved here, and the same pattern followed -- confusion, resistance, and an attitude that basic pharmacy tasks are an inconvenience. Communication is chaotic, professionalism is on vacation, and getting straight answers feels like asking toddlers to run a hospital. Joyce (front end/assistant manager?) was the only person who made a visible attempt to help, which is the sole reason this review is not one star. Healthcare is already stressful. Patients don't need to fight for basic competence, accurate information, or to be spoken to like human beings. If you enjoy guessing games, background noise, and staff who seem personally offended by having to do pharmacy work, this is your spot. If you actually need medical help? Buckle up.

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CVS Pharmacy
CVS Pharmacy
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Route 20 Convienance - convenience - Updated October 2026

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