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Rough River Veterinary Clinic

5.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

Services - Rough River Veterinary Clinic

Pet physical or wellness exam

Pet vaccinations

Rough River Veterinary Clinic Photos

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Westgate Veterinary Hospital

Westgate Veterinary Hospital

(23 reviews)

I took my Boston Terrier here when he was a year old, they dropped him giving him a bath and did…read morenot tell me. I got him home and he was limping, went back up here and the guy only said sorry I forgot I dropped him. My dog had to have surgery on his leg. I had to pay for the surgery not Westgate Vet. He hated going to the Vets after that happened to them and before he love going.

I had to unexpectedly put my 2 year old service dog down due to sudden paralyzation. She couldn't…read moremove, but still felt pain in her back and legs. She was unable to even use the bathroom, so I knew it was time. She would very quickly become more sick without using the bathroom. My vet is in Nashville, so I had to pick a place to sadly euthanize her. I picked Westgate because I had heard great things and they were the most affordable for this service. When I got there, I booked for the last appt of the day and walked into a procedural room to no one in there. My dog was dead weight and no one was in there to tell me where to lay her when I walked in. The vet didn't say a single word to me, never made any eye contact, and even referred to my dog as a he. I don't know the vet's name or anything because of this. It was like there was a wall up between my support system and I, and this staff. My girl was sadly stuck in the middle of this. He was calloused, insensitive and extremely disrespectful to me and my service dog. The vet also got frustrated talking to the vet tech because my dog's legs were stiff. He kept telling the vet tech to move her body around and I tried to warn them that her sciatic nerve was causing her extreme pain. Still didn't say a word to me. They were holding her up and she wasn't laid down until she was gone. She wasn't comfortable. The vet did it so quickly and rushed because it was Friday before Labor Day. That's all I can assume from his disgusting behavior. They didn't ask if I wanted to say anything or had any last wishes for her. No calming medication was administered before they put her down. She was scared and confused. I stopped them to ask if the pink syringe was "it" and the VET TECH responded quietly, "yes ma'am." So as quickly as I could, I made sure my baby was looking at me and I told her how much I loved her and how thankful I was that she was my service dog and seizure response dog. I wasn't told how quickly it would take effect or anything before it was administered. They walked out of the room and I spent maybe 30 minutes after in there processing what just happened and sobbing over my girl. The vet walked in and out awkwardly and at one point showed up to make it obvious he had changed from his work uniform to his regular clothes. Even walked in and out to get his phone. BUT never said a word. If he had been kinder, introduced himself, and expressed his condolences and apologized for the circumstances, I wouldn't be as upset. I understand some people don't want to be talked to during a time like this, but the LEAST you can do is show gentleness and kindness in these moments. As I walked out of the room, leaving my girl's body behind, the receptionists did express their condolences. I appreciated that, they seemed nice. I just stepped forward from my group that came with me and said, "take care of her, she was a service dog. Is there anything else you need from me?" They said no and explained when I could come by for her remains, and I left. I will be talking directly to the business when I come to pick up my girl's remains and telling them my frustrations. I'm not usually one to EVER write a bad review and give benefit of the doubt...but THIS was unacceptable. Shame on Westgate. To my Lulu, I'm so sorry you became suddenly paralyzed and got the diagnosis of a painful disease. You didn't deserve this. We were suppose to live many years together. You also didn't deserve the disrespectful procedure that Westgate provided. If I had known, I would've spent more money for a gentler, more empathetic service. It's now been a month without you, and learning to navigate life and my disability without you has been unexplainably painful. I'm just sorry I chose this place for our final moments.

Nichols Lafe E DVM

Nichols Lafe E DVM

(6 reviews)

Dr Nichols has always been so very kind to all of my pets. I've been going to him for years and…read morenever once has he been anything but compassionate and spot on with a problem one of my pets were having. He is very knowledgeable and quick to diagnose the issue and treat them accordingly. My babies recover within the given time of the problem. I currently have a dog that is very skeptical and anxious when going somewhere out of the norm. Dr Nichols' calm nature somehow puts my dog at ease. I would recommend Dr. Nichols to anyone that wants excellent animal care. The office staff is very helpful as well. They give you an itemized statement of your charges. Which by the way are very very reasonable. I lost my car keys one day outside of of their office while walking my dog. It was scorching hot outside. While there was another employee in the office, the lady at the desk came outside to help me look. I know we looked for at least 30 minutes in the scorching heat until they were found. I couldn't imagine any other clinic having an employee that would go out of their way for something that was not at all in the job description.

We have been bringing our fur babies here for a very long time. And now there is a new veterinarian…read moreand she is so wonderful, kind, caring and just the absolute most truly caring person. We sadly just lost our Max and the whole staff and the vet was treating him like a king while he was so ill before he passed. The whole office was so caring and compassionate and sad as we were. It was so comforting in such a sad time to see how much love they had for our furbaby and they treated him as if they were losing their own. In a sad time it made my heart happy to know on his last day he was given so much love by the entire office as well as our family. I will continue forever to bring my other fur babies to her and her staff and I can't say thank you enough for showing our family the love and support that they gave us. I will always 100% recommend them to all family and friends. I wouldn't trust my fur babies with anyone else! If I could give 10 stars I would that's how great the office is!! I live in Evansville but I wouldn't go anywhere else. Well worth the drive!

Rough River Veterinary Clinic - vet - Updated May 2026

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