We just moved to Ottumwa and we had a leak in our master bath. It leaked into another room and the…read moreceiling of our dining room. We got the leak fixed and was referred to Rod by the plumber. Rod was great. Came out the same day to look at everything. Got to work right away. He was diligent and it even cost less than our original quote. Very pleasant demeanor as well. Very glad we were referred to this company.

From the owner: We're ready to serve YOU! Dean Burns opened the first Captain Clean facility in 1973 in Stockport,…read moreIowa. His son, Rod Burns, opened a second facility in Ottumwa, Iowa, in 1994. Captain Clean serves all of Southeast Iowa and is certified by the Institute of Inspections, Cleaning, and Restoration Certification. Captain Clean is also a member of the Restoration Industry Association. Our Business Is FAMILY-OWNED We are not part of a franchise and we pride ourselves in providing each customer with high-quality service in a caring and respectful manner. Our employees understand the importance of doing the job right the first time and keeping customer satisfaction their Number One priority.

The team was great to work with. They responded within an hour and worked around my schedule to…read morefind a time for a quote. They were able to schedule me right away and stuck to their pricing, even as things changed. Would definitely recommend for any mold mitigation issue.

Damian with Five One Five Restoration helped us out when our downstairs bathroom flooded.  He did a…read moregreat job with the clean up and restored the bathroom to look even better than it did before the flooding! We had a fantastic experience with Damian and I recommend him to anyone needing restoration services.

Jim was punctual and very thorough. We had the company clean our ducts and carpet clean several…read morerooms. We highly recommend their work.

From the owner: Best in the Area! Hands Down!, Carpet Cleaning, Mold Remediation, Air Duct and Dry Vent Cleaning,…read moreWater Restoration, Water Restoration Damage, Water Damage, Flood Damage Restoration, Flood and Storm Damage. Products: Ozone Treatment, Scotch Guarding. Services: 24-Hour Emergency Service, Air Duct Cleaning, Carpet Cleaning, Upholstery Cleaning, Water Damage Restoration, Water Extraction, Mold Remediation, Clean Out, Clean Out Jobs Brands: Butler Truck Mounts, Diatz. Locations Facts: 60 mile Radius.

Sorely disappointed in the fact they wasted my time and put us farther behind schedule in our…read moreremediation process. I spoke with Tim, the owner, asking for duct cleaning following NADCA guidelines, in which he said they could do and then asked me to send in a copy of our report stating that we needed to have them cleaned that way, as if I were lying. I scheduled the service. Two young kids showed up at my door. First they asked if they were cleaning the upstairs or downstairs ducts which they should have already known it was a full house appointment. Secondly, when I asked if they were going to follow NADCA protocol they both looked puzzled and said they didn't know anything about that. I made a phone call to SP & they told me they could follow the guidelines but I was not going to allow two young kids who were not qualified to do so, nor even knew what I was talking about, clean our system! I sent them on their merry way. After already spending almost $50K on a remediation I was not going to pay for them to spread further mold spores into our home. I am now scrambling to find a company that can do it in a timely manner. I could have already been on the books with someone else but they have wasted our time and set our clean up WAY behind schedule. Feel as if the owner thought he could pull one over on me, that I wouldn't know the difference, but little did he know I know a thing or two when it comes to mold/endotoxin remediation!!! Highly irritated and frustrated to say the least!! WOULD NOT RECOMMEND FOR PROPER MOLD REMEDIATION OF ANY SORT!

We had a fire and WOW, SERVE PRO were great ! Tim the business owner was here immediately and…read moreaccessed our damage that SERVPRO could fix. He had one AMAZING crew of workers , and they all did their job beautifully. I would HIGHLY recommend them to anyone needing their service ! They are worth every penny for what they do ! Thanks to everyone who made our lives easier and doing a fast efficient job.

I've had a lot of people reach out asking how this ended so I thought I would share as we are just…read morewrapping up our contract with ServPro. After months of back and forth removing line item after line item of services ServPro billed to insurance but never started/completed, we were just sent our final bill reflecting the $4,000 off they charged for work not done. They took off $1,000 for how their associates behaved in our home and me acting as impromptu office manager for this site/invoice. All in all, I would strongly advise to NEVER use Servpro of Iowa City/Coralville.

Serv Pro came out to take care of cement dust in our basement. They were prompt, responsive,…read morelistened carefully, worked with me on price and what I could do to help, came back quickly for a few missed spots. Then they cleaned our upstairs carpets. Their workers are friendly , communicative and the work on both projects was perfect when all was completed. I would recommend them anytime.

Have used these folks several times before and this time I inquired about a $119 3-room special. I…read morewas not home when they did the job (my wife was) and I had advised here it was a $119 special, but if they had to do anything extra, just be sure to get a quote. After the fact, found out the price was actually $206.....I asked for an explanation from the main office and got a lame response of "did you tell the tech that you were using the special"? Anyway, no further response and even though the carpet is clean, the blatant overcharge and BS response to my question makes me a future non-customer and I urge you to do the same.

Had three bedrooms and a hallway cleaned today. Carpet looks brand new. Tyler was great. Carpet…read moredried in 3 hours. Love Dream Steam.

Great service!! After calling 2 other places, and getting their answering machines, and after a…read moreweek NO call back... I called DP. They not only answered their phone, but they made an appointment for the next business day!! They showed up early, work was done quickly and very well. Polite and courteous. Prices were as expected. I would highly recommend DP Plumbing!! L. Martin

Did a great job. Response time was great. Terry went out of his way to our water heater up and…read moregoing. Would totally recommend him.