Weather turned colder a bit earlier this year so it was time to fire up the furnace only the…read morefurnace wouldn't fire up!Having had it serviced last year and the year before I knew it had some other parts due for eventual replacement but thought this year would be start easier but after a few days of trying on our own and a few nights shivering, I knew we needed help so began to call around getting answering machines or offers to come in a few days by some until I called American AirFlow tech James, was the first one to say he could come on the same day! He came and did his service very well and worked very hard. He cleaned out our furnace thoroughly and replaced the thermocoupler but still something was preventing it from staying lit. Turned out it needed a new gas valve which was outside the normal system which is very old. The day was late and he told me that it needed a part that wasn't available in our area so James went out of his way to another town to get that part and returned in the same evening and worked into the night to make sure our furnace was working fine again. Its so good to feel the radiators hot again! Thankyou James for a job well done and a price that we could afford ! I highly recommend James at American AirFlow for any emergency need as well as other services he performs. When I replace my old system I plan on having James come and install one of his newer energy efficient systems so next season will be even better.

Was looking at a house in Johnsonburg, and wanted an electrician to do a walkthrough to give me the…read morelowdown. Had trouble getting anyone to answer the phone until I called American Airflow-- the woman who answered was very nice and was familiar with the property. She set up the appointment, no problem. James Cosper was the friendly technician who showed up promptly for the showing, and immediately got to work. He went through everything, top to bottom, and took photos. Within a few days he had emailed me a report, complete with photos for reference. Overall, a very pleasant experience, I found this service to be very professional and reliable.

Glenn Electrical has been taking care of our generator for several years, and they have always been…read moredependable, professional, and kind. Whether it's routine maintenance or coming out during a snowstorm, they are quick to respond and a pleasure to work with. Recently, we lost power to an entire wall of our home. Mike, one of the owners, quickly diagnosed the problem and discovered extensive old knob-and-tube wiring throughout our 1935 Cape Cod. The entire house was rewired with Romex, and although a whole-house rewire is a major project, the experience could not have gone more smoothly. The project took about three weeks, and every member of the team was friendly, highly experienced, respectful, and incredibly considerate. They were especially mindful of keeping the work area clean and accommodating my sensitivities to allergens. Our dogs loved them:) They arrived on time every day, communicated clearly, and the office was always quick to answer questions and respond to messages. Their workmanship was exceptional. You can hardly tell there was any cutting into the walls. They carefully repaired the small openings they had to make, even matching some very old paint colors. They reinstalled light fixtures, molding, and everything else with great care and attention to detail. They also replaced and upgraded outlets throughout the property, worked on our outdoor buildings, and even inspected checked out an underground electrical line. Their expertise extends well beyond standard residential wiring. One thing I especially appreciated was Mike's honesty. He determined that our electrical panel did not need to be replaced, saving us from unnecessary expense. It's refreshing to work with a contractor who recommends only what is truly needed. Mike and Rebecca have built an outstanding company. Mike is truly at the top of his profession, and I would trust him with any electrical project. The entire team takes pride in their work, and it shows. They were very patient with all my many questions and Rebecca is a wonderful person to connect with. The pricing was very manageable and fair and it was worth every penny for the peace of mind of knowing our home is now safe. I would not hesitate to recommend Glenn Electrical for any residential or commercial electrical work. They have earned my highest recommendation. 10 stars plus

Had to upgrade electrical panel and got 5 quotes. Glenn was friendly, very knowledgeable and was…read morethe most reasonably priced. He was the only person who was going to do the work himself, everyone else had a different story. Job got perfectly done in two days. Will definitely keep his information for future jobs.

I couldn't be happier with the service provided. The technician arrived promptly, wore protective…read moreshoe covers, and carefully inspected our entire HVAC system. He quickly identified the issue and repaired it without trying to sell unnecessary services. The air conditioner has been working perfectly ever since. I also appreciated the maintenance tips he shared to help keep the system running efficiently. Excellent customer service, fair pricing, and quality workmanship make this company one I would gladly use again

John was wonderful - he actually fixed an issues left by the person who installed the toilet just a…read morecouple week ago that person did poor job and the toilet leaked ! John fixed it and even checked on it the next day. Very impressive!

He was very rude and hung up before I could explain what I needed assistance with. I called back…read moresince my number has a different area code to explain that I'm not a solicitor and he said, "not interested" then hung up. I called him on behalf of a recent amputee who cannot utilize his shower because he needs a new one built for wheelchair access.

If i could give no stars, I would because he wasted 4 weeks of my time waiting for him to do what I…read moreneeded done. First, a week was fine to wait because mine wasn't emergent at the time. Heard nothing until I called two weeks after the initial call. Well, he said the parts were hard to find and expensive. That I might be better off to just replace the heater in the garage. He was going to get me some quotes. A few more days went by, my garage roof started leaking because of the ice on the roof and the thaw. Told Jim I needed it fixed right away to dry out the insulation. No offer to loan something to help until it was fixed. Anyway, 5 weeks now. In the meantime, I called another heating guy, he was here within the hour, had a quote to me a few minutes after he left and, two days later it's fixed with parts readily available, not expensive at all, no need to even talk about replacing the unit. Let me add, I'm going through the worst time in my life, Jim knew this, and still left me hanging. Save your time and money. Call someone else. Seriously.​​

Jim and Jerry responded to a plumbing emergency at my Mother-in-law's house in Johnsonburg. In what…read morewas described as a "worst case scenario", Jim was very reassuring and the job was completed in a timely and efficient manner. He communicated well during the entire process, including with the insurance adjuster. Thanks so much, gentlemen.

Awesome business. Called them up and he immediately packed up and came to my house to unlock my…read morevan. He made me a new key fob and programmed it for me too, all for a great price! Will recommend him to everyone!

They are the only contractors we trust near our home. Made a huge mistake hiring another one for…read moredoors/windows once and ended up with Tom & crew fixing all of their major mistakes. They're now putting in support beams for a new deck. When my parents' hotwater tank quit, Tom went right over to help them and had it replaced the next morning. He made sure it was safe and replaced pipes that were half a century old. Same with their stove. He worried that some lines weren't safe and took care if it for them. They're always busy, but that's because they're the best. Can't recommend them high enough.