Rick was great! Called him late on a Friday afternoon: he took the time to explain our options and…read moreprovided us with his professional insight. Here's a shocker: he wasn't recommending the most expensive option! Then he offered to come out on a Saturday...the next day! If you are lucky enough to live in this part of the world you can really appreciate how unusual that is. The next day, Rick was running a bit later than anticipated and he actually texted me to let me know that (another shocker right?!). When he arrived he was dressed professionally and went straight to work. He had our hot water tank replaced in 2 hrs! And here's another pleasant surprise: our invoice on the hot water tank was LOWER than what he quoted. We ended up adding a new pan so the total was within $100 of the quoted price even with this added piece. It's so hard to find good help in this region. Trust when you call Q you're getting a professional, timely experience at uber competitive prices. I wouldn't hesitate to recommend them. In fact, I took a stack of cards to let my family & friends know.

Rick did an awesome job! Explained everything thoroughly and had the best price of 3 quotes! Was…read morerunning a little bit late but gave me the heads up in advance. Much appreciated! Thanks for your quality work! - Mike D.

I booked and appointment three weeks ahead of time, took the morning off work, then received a call…read morean hour after the appt was supposed to start saying they had no workers and I had to rebook. That was 3 hours off work. So I rebooked for three weeks later, another morning off work, get a call from the guy who was supposed to do the service stating he will "be right there" I live in Dufferin....an hour later he finally shows up saying "oh there was an accident on Hillside drive" It was a bunch of BS and lying: there was no accident on Hillside that morning - he was getting breakfast at Timmies....I would never use this company again - total lack of credibility. If their service guys lie what else are they doing behind the customer's back? Dont use this company...

I was driving on Highway 1 East out of Kamloops and some moron in one of their trucks towing a…read moretrailer was driving in the left hand lane. He was driving, NOT PASSING. After being passed by NUMEROUS vehicles on the right, he continued to DRIVE in the left hand lane. If he has no clue how to drive or has no respect for common rules of the road, there's no way in hell I would ever hire this company.

Good experience with 1st Choice Plumbing. Thank you John for your honesty and reliable service…read more Over the phone professional advice and good value for the money in-service jobs.

Great experience and very fair price. Would highly recommend to anyone that isn't super familiar…read morewith their pluming system.

Steve, Just wanted to extend a huge thank you for the help you sent to us, his name is Steve…read more(Wilson, I believe). He was extremely helpful and was also very quick in solving our loose bathroom taps. He was also very clean, with regard to his quick mop up of any residue or moisture that was left over, as he replaced all 3 internal workings of the 3 taps. As always, the service extended from Rapid Cool was 1st class. Which brings to mind, the crew that replaced our water heater, not too long ago, and unplugged our kitchen drains were just as professional in their help--always appreciated, thank you! We would gladly recommend your service to anyone that requires same! Regards, Barry Gaines

Did a great job. On time. Polite and courteous. Would hire…read morethe again mo problem.

Jacob arrived on time with relatively short notice, and did what he was requested to do in a…read moretimely fashion and for a reasonable price. We would not hesitate to use him again.

From the owner: Residential & Commercial Repairs, Renovations, and New Construction…read more Drainage System Piping Waterline Installation  Plumbing fixture Installation and Repair Faucet/Sink Installation and repair Water Heater Installation, Service and Repair Bathroom Fan Installation A/C and Heat pump Installation, Service and Repair Poly-B removal and replacement