Seriously disgusted! Had Roto Rooter come out twice. The guy took off our toilet to stick his Rooter in to clear the drain line. Told us that our toilet was plugged internally and we needed to buy a new toilet. Had a top of the line one installed by a plumber, but even that backed up. Plumber showed us that when Roto Rooter put the toilet back on he clogged the drain with the wax ring smashed all over. Contacted Kleen-Rite to pump the septic. Still backed up. Had Roto Rooter back out. They told us there were no clean outs in the crawl space and they have to cut a hole in the drain pipe and then put a rubber seal over it. I told them specifically that I did not want than done and to please put in a permanent clean out. They said ok. Have been continuing to have back up of bile into our showers and tub and toilets and the toilets would blow out on the bathroom floor. We have not been able to wash clothes, do dishes, take a shower or use the toilet while waiting for the plumber to show up this week. Finally got another plumber to come out. He found 5 clean outs the Roto Rooter could have used any of them instead of cutting a hole in the drain pipe which they only tightened barely finger tight as sewage was draining all over the crawl space. The plumber checked to see if any thing was draining into the septic and it was dry since the pumping. The plumber traced the clog to the last ten feet before the pipe entered the septic tank. Apparently Roto Rooters snake was too short to reach the clog. I will never use or recommend Roto Rooter in this community to anyone. My wife was ready to pack up and leave this house as it became the house from hell since we moved in two months ago. -10 rating! read more
Called Roto Rooter because I had a blockage in my sewer line. They were able to come out quicker than anyone else in town. The staff had such a friendly attitude and worked fast to thoroughly resolve my issues. I admit I was hesitant because of online reviews of the company overall. After this great experience I am a Roto-Rooter customer for life. Try them out, you won't regret it! read more
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Need a good plumber? Roto-Rooter is North America's largest provider of plumbing & drain cleaning services with more than 600 locations in the US and Canada. Roto-Rooter is the company to call for residential plumbing, commercial plumbing, drain problems, sewer cleaning, sewer repair and 24-hour emergency plumbing. We're fast, we're professional and we guarantee our work. No job is too big or too small. We do everything from underground sewer line repair / replacement to faucet installation and every plumbing job in between. We can fix disposers, toilets, sinks, showers, water lines, water heaters and sump pumps. Our plumbers are courteous, efficient and ready for anything. Our plumbers excel at a number of tasks including water jetting, video camera line inspections, leak detection and line locating. Roto-Rooter offers eco-friendly drain cleaning products that will take care of your plumbing problems and protect the environment at the same time.