Did not know the problem, but my toilet would not flush anymore. Yet my tub and kitchen sink were…read moredraining all right too. They came down to check it out and see what needed to be done. I had allready used a plunger and an auger to free it, but it appeared to be further down than just the toilet. So they took the toilet off the base and checked that out, which I also checked out, and the line was frozen. That could be very possible that had something in the line that was blocking it from going out. They said they could try to work on that but it would be very expensive, so I declined in knowing Spring would be here eventually and possible get and opportunity to free it then. Beside the fact, that since winter will be here for a while it would probably freeze up again and the cost would not be worth it in this time period. In the meantime I am using a potty seat for the disabled and have a portable septic tank to empty the pail into which is working out fine now in the meantime until spring comes. But my kitchen and bath water are going down freely, so of no major concern right now.

They came the next day to repair a problem we were having with a power flush toilet. Two…read moretechnicians arrived and dealt with the problem efficiently. It was a one man job than only took about 30 minutes. I'd give them 5 stars except for the price, which was not unreasonable for the time spent. I assume I was paying for both technicians when it was a job for only one. I will use this company again, though.

These guys are the best...came right over after I called and went above and beyond; identified the…read moreissue and spent all the time and energy necessary to get it fixed and get my frozen drains moving again! They were friendly and competent. Now I also know why my drains were freezing! mystery solved and now I can work on the solutions moving forward.

Called and set up appointment, got text saying when they would be here and arrived on time! Very…read moreknowledgeable and reasonable. Helped diagnose problems, performed maintenance and took care of the problem. Highly recommend!

We called Signorelli and Son Plumbing for a clogged toilet. Anthony came the very next day and…read moreadded more water pressure. What a difference. He explained everything he did. What a polite and helpful young man. He adjusted our two toilets, fixed our kitchen faucet at a reasonable cost. I highly recommend Signorelli & Son. Will be calling to replace toilets & sink faucet in the fall. Thank you so much.

Outstanding service and extremely quick. Very happy with services. Will definitely call again.read more

I do not like submitting negative reviews, however, the community needs to be warned about these…read morefraudulent crooks. We had a drain stop on Christmas morning. My wife called the first person she found and they said they would be out the next day. My wife took time off work to get home for the appointment and they never bothered to call and say they were not coming. The next morning when she called to complain, they promised they would be at the house at noon, so she again left work early. This time they were four hours late, but they did show up. After two hours of trying to clear the line they told my wife they would have to dig up the concrete floor in the basement. They said the work would cost $3,400 plus tax, and come to about $4,000. They demanded a $2,000 deposit and said they would be over on Saturday to fix it. As busy as these guys claimed to be they managed to cash my check within 15 minutes of leaving my home. This really set off my spider sense to think something was not right. My wife did not want to wait three more days, but she did need this to be fixed so she paid the deposit. She told me something did not feel right about these guys. I contacted a friend who is a licensed master plumber and asked him to take a look to make certain we were not being scammed. When he inspected he showed me how this job could be completed with minimal effort and no digging up of my concrete floor. In his expert opinion we were being taken advantage of and he said we could have this done for a fraction of the cost. The next morning I called and emailed International Plumbing and told them we were cancelling the work and would like the deposit back. I offered to pay them for the two hours they worked but would need to know the price. I asked them to then send the remainder. They claimed that my wife signed a contract which stated the deposit was non-refundable and that all of the materials purchased for our job could not be returned. I asked for a copy of the signed contact and they added the verbiage to the invoice they already sent, complete with a fraudulent signature for my wife! It has been three weeks and they have still refused to return my deposit. I am forced to seek remedy through the courts. It was also suggested that I follow up with the sheriff's office to address the fraudulent signature, which could be considered identity theft. That is also in the works. Save yourself some time, seek other plumbers. These people are just plain crooks.

If we could give a negative rating we would. Jesse is a fraud and a shyster. We got his service…read morethrough Saratoga Plumbing when we were desperate due to a kitchen remodel. He showed, did about a half hour of "work" then said he was running out for supplies. Four and a half hours later he came back to move our pipes and gas line. He moved them but couldn't reconnect them He was supposed to be back the next day to finish. 3 days in, multiple no shows with ridiculous excuses and one cashed check for services NOT rendered (yes we are trusting idiots) we discovered not only is he unreachable, he broke our water shut off and the pipe configuration doesn't work. We now are a week in with no working kitchen sink or gas line for our range. He is clearly incompetent as a plumber but excellent as a thief and swindler.

Top notch service. I had a drain line clog that was making a mess. They responded quickly,…read morediagnosed the problem and fixed it after an hour of very hard work. The service man took the time to explain what the problem and the solution were. Great job. John Robitzek

As a heating professional who has had the "pleasure" of following this company to fix what the…read morecouldn't, I feel I would be remiss if I didn't share this experience. The customer called for a leak in a steam condensate return line. This company showed up and hit them for $1800! (With a $200 courtesy discount!) the repair applied was not only wrong, WAY over expensed, and it leaked a short time later. The customer was then told the additional repair would be an additional $1000! The invoice for the steam boiler repair quotes line items for a circulation hot water boiler NOT a steam system. The work quoted was totally inappropriate for the system. The quote also stated 23' of copper piping would be installed, instead it was 15' of PEX and some galvanized compression couplings. (They did use about 2 feet of copper to make the transition to PEX easier). They also totally missed the plugged steam control pigtail, and gauge class port clogged. The main boiler drain (they left it completely open) was so plugged full of sludge it wouldn't drain. They charged this elderly couple $1800 for 3 hours labor and $100 worth of parts. I just redid the line in mailable iron (proper for steam systems) for 1/3 rd the cost. I will definitely be assisting this customer with a complaint through the NYS attorney General as this is clearly an attack on the elderly. Please find a reputable company and pass up on calling this one!

Tyler B was great! Top Notch !! Would recommend using this company for any HVAC, Plumbing or…read moreElectical Service!

I've had a previous experience with Grasshopper Heating & Cooling, as they did install a hot water…read moreheater for us in the past at our old home. We were very satisfied with both the quality of the product and their workmanship, which is why we reached out to them again. This time, however, the experience fell short. We scheduled an appointment for a representative to come out and provide an estimate for a furnace (and potentially a full HVAC system, including central air and a hot water heater). The technician came to our home and gave us only a verbal quote--nothing in writing. As most homeowners know, it would be unwise to move forward without a written estimate, especially when comparing multiple companies. We specifically needed a written estimate as part of a real estate transaction that had already encountered complications. After the appointment, I followed up and spoke with our service contact, Joe B., who assured me he would email the estimate. Unfortunately, we never received anything, and because of the lack of follow-through and documentation, they unfortunately missed the mark this time. As a result, we've decided to move forward with another plumbing and heating company for this project. It's disappointing, especially given our positive experience in the past, but communication and proper documentation are essential, and this time it just didn't happen.