This place is amazing!!!! Not only was i able to get the tire I needed but I also found out about…read moretheir huge selection of helmets and riding gear. I highly recommend checking out the boot selection as well. Friendly and knowledgeable staff is also a plus. The price on tires is the lowest I've seen thus far as well

We've been loyal customers of your shop for some time now and have purchased many items over the…read moreyears, always receiving excellent service--until now. My teenage son recently visited the store on his own, excited to ask questions and learn more about motorcycles. Instead of being welcomed or supported, he was laughed at by the staff and told to "do his homework." This kind of dismissive, condescending behavior toward a young person is unacceptable. He left feeling embarrassed and discouraged, which is the opposite of how any potential rider or customer should feel walking into your business. What made the situation worse was how my concern was handled when I called to follow up. Rather than showing any understanding or accountability, the staff brushed it off, claiming my son had "taken it out of context." It felt like his age and inexperience were used as an excuse to ignore the issue entirely. The staff chose to deflect blame onto a teenager--further minimizing a valid concern. It's incredibly disappointing to see such a stark difference in treatment simply because he came in alone. Whether it was because of his age or something else, the message was clear: he wasn't taken seriously. That kind of attitude doesn't just hurt your reputation--it alienates the next generation of riders. We'll be taking our business elsewhere from now on, and I would caution other families to think twice before supporting a place that doesn't treat all customers--regardless of age--with basic respect. Do better!

I took my Daughter there for a chip. She was impressed with all the Harley Davidson merchandise. I…read morewas surprised by the merchandise!

i went to see their used inventory, (Trikes) I walked around IDK maybe 15 min , sat on a few one…read moreactually start lol ! Still no one came over to me i finely asked a woman in the office if she could help me she said that she isn't a sales person but she will get me one. i went back over to the trike section and waited a gentleman came over and said he is not a salesman but the Service Manager, NICEEST GUY in the world we talked about the bike and our Army experiences what a GREAT GUY! Then came the salesman , guy with a long beard didn't even introduce himself , took me away from the trike i was looking at and took me in the back and showed me this beat up trike scratched up torn seat high miles missing windshield that was there at one point looked at a paper said this is $10,000.00. i said its kind beat up how much is the one i was looking at on the show room floor ? "Way more than $10,000.00 " , ok how much more ? He then showed me another trike back there this one is (looking at his paper) $22,000.00 it was missing some parts also. so how much is the one on the show room floor i asked again ? we then went out to look at it. as we were walking out to it he said go over that he will be right over i waited about 10 min he came back over and said this is $33,000.00 as is i asked what's wrong with it that you said it like that nothing its $33,000.00 then he said ill be back again. i waited 20 more min for him to come back and i just walked out! Little did he know i had $15,000.00 cash in my pocket to put down and a 785 credit score on his $33,000.00 bike

They need to improve customer service. The guys were standing around whether the customers were…read morelooking at items or waiting to be checked out. Great place if you want to be left alone and try on helmets. Just reference the internet for reviews and then buy elsewhere.

I stopped in for the first time, and was pretty impressed with what I saw…read more They carry on the shelf, Motul 15W50 oil, which is the recommended oil for the Royal Enfield brand of motorcycle, and previously, I have never seen this oil in-person in a shop before. I usually had to order it special from Amazon, so it is good to have a local option for buying it when I need it. They also carry maintenance products for K&N air filters, which I just started using in one of my motorbikes, so that is also good to know it is here waiting for me when I need it. The staff greeted me when I walked in, and asked if I needed help. They gave me a place to store my helmet while I browsed the shop. They even haver spots out front specifically for motorcycles to park . . . Cheers!

This is my updated review.. After a rocky start with my…read moreDucati, all is well. Mosites fixed my bike quickly and at a reasonable price. The new showroom is going to be nice when it's completed. Thanks JJ

I've taken my bike here 3 times; the first time, it was stuck for a month just to replace a…read morescratched muffler and handlebar weight (and getting any sort of response was hard enough that I went in-person to go talk to them- a 40 minute drive just for information). The second time was a few days, but they couldn't figure out why my bike was stuttering, so I paid $280 for a simple diagnostic test. The third time, the most recent time, is why I will never, ever get my bike serviced there, again. It got sent in for wind damage, and was stuck there for two entire MONTHS. After one month, the department head finally contacted me, and explained the delays. There was a gap of 9-11 days that he couldn't explain, and said he would look into it (I never heard back about that). He did give me a list of excuses: they were training a new guy, customers are spoiled these days and expect to be treated like royalty, and my favorite: 'you've gotta break a few eggs to make an omelete'. (No, I'm not kidding. These were the excuses he gave to me complaining that they'd had my bike for a MONTH with no real update or timeline, and very sparse communication.) One month later when I finally got my bike back (in an incomplete state- more about that later), the handlebars were tilted, the left lever and mirror assembly was angled far more forward than the right one, and worst of all, the new chain's master link was incorrectly installed. The plate was pushed in so far that the x-rings bulged out (shredding within the 40 minute ride home), and the rivets were barely flared (5.22mm and 5.35mm when they need to be AT LEAST 5.5mm). The chain was too tight as well, even after I had made sure to tell them to refer to the swingarm's specs, which had the measurements printed on a sticker, impossible to miss. I tried contacting the department head again, but he never replied, so I messaged Hannah, sending pictures of the absolutely butchered chain job. She told me they'd need to see the bike AGAIN to tell what was wrong- but here's the thing. ALL of the other bike mechanics I showed the same images to knew that the job had been done badly. I got a small refund for the bad master link and some of the work ($90 of a $1900 job overall, which is ridiculous considering it was just replacing one body panel, the handlebar, chain and sprockets, and left lever and mirror). Then, a week later, the extra part they didn't install came in the mail (an indicator). I went out to install it, and realized that the indicators on my bike WORKED FINE and there was barely a scratch. When Mosites had given me the repair quote, I asked them SPECIFICALLY to remove ALL cosmetic damage from the quote and only fix things that affected the performance. Again, I messaged Hannah asking how I could send the part back for a refund. She told me it wasn't possible, and put the onus on me because 'I approved the insurance repair estimate.' I had approved it *trusting that the mechanics at Mosites had removed all cosmetic damage from the estimate*. They are now refusing to admit fault for their mistake on the repair estimate, so I had to pay for a $75 part that I didn't need. I never heard back from the department head regarding the dangerous, lazy job on the motorcycle chain, either (even when he gave me his direct line to message, saying to talk to him from then on). After talking to other riders on Facebook, basically nobody had anything good to say and told me that Mosites actually has a really bad reputation, it's just covered up by the positive Google reviews, causing newer riders to go there for service. So I'm writing this review as a warning to anyone thinking of going to their service department: if Mosites insists that their customers have to double check their work so often and second-guess their estimates because someone made a mistake, then their work is not worth your money or time. Look at the low-rated Google and Yelp reviews, that's the real story. (to add- the department head DID contact me over a 2-star review I left on Google. He seemed very focused on making sure I changed it, because 'we had talked'. Sorry, 'talking' doesn't change the fact that you're saddling me with an extra part and made my bike dangerous to ride.)

Great experience! Salesman not pushy, the bike I bought was $1000 below the KBB price and they gave…read moreme 50% off a helmet and $100 off my spill bars. I bought my first bike so they actually loaded my bike up on a trailer and drove it about 15-20 miles to my house and dropped it off. I know i'm defiantly satisfied and will make my next purchase here.

Caution: do not do business with this company. The use bait and switch tactics on their website by…read moreoffering one price on website and then charging more when providing price breakdown. Also not honoring the price that was agreed on even after putting down a deposit plus securing the financing. Not a reputable company! I read the response from owner of this business. I was required to place a deposit for them to transport the vehicle from OH. I sent them the on 4/23 and secured financing on the 24th. I was informed that the vehicle could not be transported until the 28th or 29th. I stated that I had to be out of town on business and would not be able to pick it up until likely second week of May. I received a text from the sales person stating good news and a picture of some UTV on the 29th (no mention of having to pick up machine before end of May). I responded on the first of May, that if this text was an indication that the unit I had a purchase agreement on has arrived, then I will be in May 12th to pick it up. I had no other correspondence, until salesman called me on May 6th to inform me that will not be willing to honor deal for the vehicle as we had previously agreed upon. The dealership did not follow through on deal we had on this vehicle. My recommendation stands and suggest not to deal with this company

Riding the GAP from the Deal Trailhead to Frostburg and ending in Cumberland was mostly, a great…read moreexperience. The views are spectacular, rolling hills and so many colors of green and blue were breathtaking. Mile 9 was NOT our favorite mile. There is trail maintenance happening and that's a GOOD thing, but...the gravel is thick in many areas so riding the bike was sketchy at best. Thankfully it wasn't much more than that mile. I loved the train track right next to the trail and my prayers were answered when, lo and behold, a train appeared! It was stopped so as to clear a fallen tree but once removed (minutes) they were on their way. The train was filled with people who were happy to see bikers on the trail as we were happy to see, and wave at them. Great trail.

The Owner Hutch, A.K.A. "Jesus" (its the hair) is an absolute hoot, and a great business owner. We…read morecalled from the road in Frostburg, worried we would waste much of our next planned cycling day on the GAP. He said come on over, stayed open past time on Thursday 2 SEP to help two random out of town bicyclists. He not only helped but let me in the sacred space in the shop and showed me how to deal with the wheel on my Cannondale Topstone...I was afraid of the disc brakes [had tube, levers and pump], but had not practised removing a wheel or bothered to watch a YouTube video. I had spent 32 glorious miles on the GAP with my wonderful spouse...last 2 walked in cleats! Painful lesson on preparing ahead of time...so embarressed and me a boy scout and Army Vet. Thank you Hutch for your service in our brother USAF! Blessings always. I am sure this would be our go-to place if we lived anywhere within an hour...would be totally worth the drive.

Came into dealership because it's my first time in Pittsburgh. Had to get a shirt. During the…read moreprocess we met the nice sweet lady Mariah. She was super helpful told us all the great deals the dealer had to offer and left with three shirts instead of one. Also help me set up the Harley app to get points. Thank you so much Mariah!!!!!!! Love from Southern California. Keep being such a great soul and helpful person. Customers love that.

This place is O.K., especially if you are a Harley Davidson aficionado, but otherwise this place…read morereally doesn't offer a lot to a person of general interest. I stopped in to look around, and everything is HD branded (and HD priced). They have a customer lounge, and it even has a Harley Davidson pinball machine, but what surprised me was it wasn't even set to free-play, they expect people to put quarters into it ... Meh.

Valley Cycle where good motorcycles go to die the worst this guy Dale what a goofball I took my…read morebike to get inspected and to have a o-ring installed on tank he said 300 dollars which I thought was a lot 2 weeks later he broke something on my bike I said 600 dollars and he wasn't sure when I would get my bike back I said keep the money and the bike 4000 miles on bike never seen rain I drove it there with absolutely no issues he assaulted one of his customers 2 months ago and Police were called all they do is lie, lie, lie do not go there report them to BBB those people at Valley Cycle are insane scam artist many, many bad reviews they are thieves.

Always honest and with very fair pricing. A league of their own and truly appreciated in [our]…read morelittle community. Family owned and operated, I like them.