I don't understand the hate for Rosy Bros. I bought a tractor from them several years ago. Sales and support were excellent. Lotsa hand-holding on the purchasing end. Support and repairs have been slower than I'd like, but still acceptable. read more

I sold my 2 Kabota tractors and bought a pair of Massey Fergusons because I had such terrible Parts and service problems dealing with them. Nice new building no one home!!!! read more

We went in to pick up a part for our Kubota tractor. We HAD the part (the small wheel of two from the mower deck,) that needed to be replaced. The young man we were referred to asked us the model number of our tractor. (We didn't know it, but then, who does?) He then told us that he couldn't get us the part unless we specifically KNEW the model of our tractor, (even though we had a working part in our hands!) We don't know why he couldn't have checked his stock or at the very least, help us determine our Kubota tractor's model number based on catalogues or previous records of sale. (We did business here a lot.) Fortunately, R & M motors in Pontiac helped us out immediately WITHOUT the model number! Too bad we had to drive out of our way to get it. read more

This is a follow up to my previous review. It has been almost 9 weeks now since Rosy Bros. picked up my dad's brand new tractor. Yep NINE continuous weeks he has been without a tractor and paying to have 15 acres mowed. We have repeatedly asked for a refund, to no avail. Steve at Rosy Bros. wants to give us a "trade-in" refund on it. Offering my dad $5,000 less than he paid - seriously? As mentioned previously he paid cash :( We have contacted Kubota customer service on numerous occasions. They push the responsibility right back to the dealer. Now we're being told it will be at least two more weeks in the shop. COME ON ROSY BROS - DO THE RIGHT THING. He is 90 years old with cancer. Time is ticking away for him, his family would hate to see him pass away without this being resolved. You have his money, his tractor and you have received $$$ from Kubota for the warranty repairs that seem to be never ending. This most certainly is a win-win-win for you and a lose-lose for my dad. Just give him is money back -- all of it. This is not his fault. The tractor was (and still is) defective from the time of delivery. YOU told him to keep driving it to "break it in" -- so the 75 hours are on you. How much longer do we wait?????? 10 weeks, 12 weeks, 14 weeks, 6 months, a year? How long? How is this fair????? Do you have a conscience? My dad does NOT want the tractor back, you have torn it apart at least four times!!! Would you want it? A full refund it what he wants. You can keep the tractor, continue to work on it and get more $$ from Kubota, they seem to enjoy handing out money to their dealers. Eventually, you may be able to repair it and sell it. Or, return it to Kubota. At any rate, you will most certainly make out in the end. One more thing, we appreciate you staying in touch with us over the past nine weeks. NOT! Do you not know how to pick up a phone and make a call? Funny you knew how when you were in the process of selling the tractor. Amnesia I guess. Over the past nine weeks, you (Service Manager) have called us ONCE, yes once. We have initiated EVERY other call to check on status. Rosy, I hope you read this review. You used to be an honest dealer, what happened? read more

I love Rosy's. I am absolutely shocked to see bad reviews. We've purchased a large Kubota tractor and a Sidekick and received nothing but the best in sales from Roger and service from Aaron. read more

Rosy Brothers are terrible people to deal with---totally inconsiderate and unreliable. They promised to deliver a new MX-5400 Kubota tractor to me on a certain date but days later it had still never been delivered nor did they have the courtesy to even call to tell me why they didn't show, as promised, nor when to later expect the delivery. They just don't care about their customers nor their promises. Even though I live very near Rosy Brothers, I ended up going all the way up to the Ball Kubota dealer in Sandusky MI to buy my tractor. The Ball dealer people are honest, caring, and reliable---a pleasure to deal with. read more

Tried to buy a double bottom plow, called a few days before to get measurements to see if I would need to bring a trailer. I was assured it would fit in my van, and made the two hour trip to get it and it didn't fit. I was offered no solution except come back. It looks like they have nice equipment at fair prices, but terrible customer service. read more

Terrible service!! We drive 3 1/2 down to this place because on there web site they had a mini excavator we were very interested in that looked great and was a very good deal!! After driving all that way it was nothing like the pictures they showed.. it was all beat up and rusty and had way more hours On it then were advertised. But that's only part of it. Steve was supposed to meet us at 12. We called Steve a number of times to see if he was coming down we left, only for him to call 45 mins later to say he was busy and would come drop off the keys if we wanted to see it run. Nope we are good!! Update your pictures on line and don't expect anyone to pay what your asking to that mini!! read more

Bought my tractor from these guys and the whole process was hassle free. The final delivered price was exactly the original price that was literally scribbled down as an estimate. The salesman was obviously knowledgable as someone who had used the products and was not just some hired suit. If my tractor ever dies (in 30 years) i would go back to them for a new one! read more

Service Dept./ bought my tractor there however the last two times it was in for service they promised repairs in a timely fashon but sits for weeks in their lot with the keys in the ignition untouched. Last time in I just went and picked it back up. read more