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    Ross Louque Exterminating

    1.0 (1 review)
    Closed Closed
    Updated 2 months ago

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    4 years ago

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    LaJaunie's Pest Control

    LaJaunie's Pest Control

    2.7
    (11 reviews)

    **WARNING TO FUTURE CUSTOMERS -- PLEASE READ THE REVIEWS CAREFULLY AND EXPECT A REBUTTAL BELOW THIS…read morePOST. In my opinion, do NOT automatically believe the company's response without reviewing the actual facts and documentation yourself.** My experience with LaJaunie's Pest Control was extremely disappointing and financially stressful. I was sold a very expensive rodent package, including approximately **$18,000 in exclusion work** that was supposed to help prevent rats from entering the home, in addition to attic cleaning and ongoing pest services. Despite all of this work and money spent, I STILL had rodent activity afterward and was repeatedly told to "just wait, it takes a while." **PLEASE READ THE CONTRACT CAREFULLY.** From my understanding, the cancellation terms heavily favored the company and included major financial penalties tied to the remaining balance of the agreement. The billing issues became even more concerning: * After already making **11 out of 12 payments**, I was told I could cancel and would not owe additional payments. * I later continued receiving charge notifications and attempted charges to my card. * I spoke with **Shelly twice** and was specifically told there would NOT be an additional **$49 charge** because they were "just picking up bait boxes." * Another charge was still processed anyway. * When I called back, management stated I still needed to pay. I was also told the company "records everything," yet the information later being described as part of my alleged agreement was NOT what I stated during the conversations. I requested copies of the recordings they referenced and am still waiting. Fortunately, I also keep my own records of conversations. When I raised concerns, I was told the employee involved "no longer works for the company." Again: PLEASE document everything in writing, save screenshots, review every clause carefully, and get multiple opinions before committing to any large pest-control contract.

    They will lie to you, Cheat you of your money, and never come back for their "servicing". Avoid…read more This is a for-profit business and will take your dollars. Shoddy, shit work. Terrible. $6k later and I have a dirty wall and a fucked up attic.

    LaJaunie's Pest Control

    LaJaunie's Pest Control

    2.9
    (12 reviews)

    I've been a customer of LaJaunie's for about 2-3 years now, in two different apartment buildings. I…read morewant to say as a disclaimer that I've never had an issue with infestations. I've lived in somewhat old buildings, which means roaches are able to find their way in from outside to run amuck in the house. So my hope in hiring LaJaunie's was to get treatments that would keep them from coming inside. My first year using LaJaunie's seemed effective enough, as each time someone came to spray they took the time to walk me through what they were doing and how it should help control roaches. However, experience using them in my second apartment has left a lot to be desired. Each time a serviceman comes to the house, they spend a total of 5 minutes treating the inside and maybe another 5 treating the outside. They also only come to the apartment once in three months, even though they're charging $30 each month for services. They do offer additional treatments if you call and tell them that you're having roach issues, but being billed monthly and having to request that they come out to do a 5-10 minute job leaves a bad taste in one's mouth. I will say that my first apartment was much larger so it may have felt that they were spending more time because they had more rooms to treat. Overall, if you're like me and just need pest control to keep roaches out, LaJaunie's services seem mediocre for the amount of money you pay. I can't speak for someone who needs pest control for infestations. I won't be renewing my contract with them and will probably just invest in roach traps that will definitely be cheaper, and maybe even more effective.

    Yearly Termite Inspection - Service technician was great. Friendly and efficient. My reason for the…read more(2) rating was - there was one bait canister that was completely empty. It was replaced with fresh bait, but I question if that was all they should do ? Doesn't an empty canister indicate termite activity ? My house is raised and underneath is easily accessed. Should not a visual inspection of under the house in the area of the empty canister been done ? I feel it should be done. Apparently LaJaunie's inspection procedures don't require actually looking for infestation. A visual inspection would have given them a GREAT rating instead of a 2. Guess I'll get under the house and do the visual inspection myself.

    Ross Louque Exterminating - pest_control - Updated August 2026

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