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    Ross Liquor

    3.4 (5 reviews)

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    Circus Liquors

    Circus Liquors

    4.0(14 reviews)
    2.2 miSylmar
    $$

    If I can give it a 0 stars I will, so on Saturday afternoon I bought a makers mark, LA dodgers…read morestyle, was 29.99 plus tax then Monday 4/21/25 I went again to buy another one. The old man with a grey gold tee beard. Wearing a LA hat, was telling some gentleman at the cashier charge him 39.99. I told him why? I paid 29.99 plus tax. He said it's 39.99 and when they scan the bottle it says 29.99. So I told him I was here 2 days ago it was 29.99 but he was going back and fourth me, claiming he don't remember I showed him the receipt what I paid last time and he wants to charge more cause it's a LA dodgers style. Never coming back again, that old man thinks is manager should be fired immediately I will do complain this liquor store selling it more then retail prices making money to his pocket. If you read this old man. You know what you did was so wrong. You scan product and clearly said 29.99 plus tax

    The eastern outpost of the famous Circus Liquors in North Hollywood (which features the greatest…read morecreepy neon clown sign you will ever see), Circus Liquors Sylmar is smaller but has the same great vibe. Good service, decent selection (obviously not as extensive as the NoHo location due to having less space) and decent pricing make it a winner. Circus Liquors swag is sold here too, including shirts and hats. A little odd but one whole side of the store is devoted to machines selling lottery tickets; guess this creates income for the business? Liquor and lottery tickets, what a combo! Free parking in the private lot.

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    Total Wine & More

    Total Wine & More

    3.2(59 reviews)
    10.1 mi
    Budget friendly
    Family-owned & operated

    I am writing this after two uncomfortable and inconsistent experiences at this location…read more On our first visit, my friend and I walked in together and she immediately stepped back outside to smoke. She was stopped by staff on her way out of the store and asked whether she was shopping with someone. They stated that if she was shopping with me, they would need to see her ID or I would not be allowed to purchase alcohol. She went to her car, retrieved her physical ID, and brought it back inside to show the manager. The purchase was then completed. Notably, although they required her ID during that visit, I was not asked for mine at checkout. On our most recent visit, while I was at the register with my physical ID ready, the cashier immediately asked, "Where is your friend?" even though she was still browsing in the aisle and not in line with me. The tone felt accusatory from the start. When my friend came forward she did not have her physical ID on her, only a digital copy and the cashier refused the sale. We asked to speak to the manager on duty, and the manager Mark, stated that he had made a "one time exception" for her during our prior visit when she supposedly did not have ID. This is inaccurate. She did have her physical ID during that visit and retrieved it from her car at staff's request. The sale was refused, including non alcohol items I asked if I could still purchase. I understand strict ID policies and respect alcohol compliance laws. However, the interaction escalated unnecessarily. We were spoken to in a hostile and condescending manner and the cashier yelled "go to Ralphs" as we were exiting. At one point, we were being told we needed to leave before my ID had even been returned to me. Adding to the inconsistency, during this same visit there were other groups of women who appeared under 30 shopping together. From what I observed, not all members of those groups were asked to present ID at checkout or called over from elsewhere in the store. The signage above the register states that ID is required if you appear under 30. Neither my friend nor I are under 30. After two visits with similar treatment, the issue feels less about policy and more about inconsistent enforcement and unprofessional delivery. Compliance is understandable. Accuracy, consistency, and respectful communication should be equally prioritized. Customers should not leave feeling accused or scrutinized when attempting to make a lawful purchase. I hope management reviews how these interactions are handled, as the customer experience in both instances fell well below expectations.

    Rude manager. I was looking for a really rare brand of sake. Spoke to the manager Ray, who happened…read moreto be at the very front of the store. I I showed him a picture and asked them if they carried it. He didn't even look at me. He pointed at an aisle and said "it's right down" there. I asked him if you could help me find it and he said "I'm not gonna help you out buddy" and he walked away. I spoke to my rabbi about it, and he told me to forget about it, but God does not forget. I would've given this place one star if it weren't for this nice girl Destiny who helped me find the bottle. She was very sweet. She even ran cover for the manager and said "he's usually not like that". I was a poker dealer for eight years in Las Vegas. I worked at the Venetian and before I retired last year I was a floor manager, so I know a little about customer service. This guy could've called somebody on his radio to help me find it. He could've taken time to just walk me over to the aisle, but he didn't do any of that. He wanted to be nasty. I'll stick to the location in Pasadena.

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    Ross Liquor - beer_and_wine - Updated May 2026

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