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Ross Howard K Optmtrst

5.0 (1 review)

Services - Ross Howard K Optmtrst

Eye exams

Eye testing and diagnosis

Retinal imaging

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Complete Eye Care - Lawton

Complete Eye Care - Lawton

3.0(27 reviews)
2.8 mi
•$$$

I called from another state to make appointment for my elderly mom with Humana Choice. Gave all…read moreinfo upfront to make sure all would be covered with NO out of pocket. When she finished exam, was told all exam not covered. Did other retinal imaging not covered and tried to get her to not use lens/frame benefit but pay $129 out of pocket! I called to try to handle while she was there and they ended up only not making her pay the $39 but she left with NO glasses! In the end, 2 hours later, she got absolutely nothing out of it to help her read. They couldn't tell me if they had any frames that were under her max cost and said lenses were $95, even with insurance! I've never had this issue til we moved her back to Lawton. So sad. This place was on Humana list of providers!! So sad to try to take advantage of an old woman with dementia.

My experience at Complete Eye Care-Lawton was unacceptable and feels like a scam. I want to warn…read moreothers before they end up in the same situation. We came in for an eye exam covered under TRICARE. The exam itself was fine, but when we were already checked out and about to leave, we reminded her that we wanted to order contacts. At that point, we were suddenly hit with a $150 charge for a "contact lens fitting." No one disclosed upfront that this would be an out-of-pocket expense not covered by TRICARE. Instead, the charge was added at the very end, after services were already performed. That is not transparency -- that is a bait-and-switch tactic. We called for weeks leaving voicemails checking on our prescription and no call back. ONLY when calling back we spoke to a representative that told us the contacts were never ordered and we were charged that fee which was never explained to us at all. To make matters worse, the employee checking us out, Karen, was rude and dismissive. She acted like she didn't want to be there or do her job. When we asked for a copy of our prescription (which is our legal right), she avoided giving it to us until we asked multiple times. By law (FTC Contact Lens Rule), providers are required to release prescriptions after fittings without patients having to beg for them. The fact that she withheld it until we pressed is extremely concerning and unprofessional. After leaving, I found other reviews describing the exact same problem -- people being charged $100-$150 at checkout with no proper explanation, and walking out with nothing but the trial lenses in their eyes. This shows a clear pattern of misleading billing practices and withholding prescriptions, not just an isolated mistake. Patients deserve honesty, respect, and compliance with the law. What we got instead was rudeness, surprise billing, and the feeling of being taken advantage of. If you're military or TRICARE, be especially cautious here. They advertise being in-network, but you will still get hit with hidden charges that TRICARE doesn't cover. I will be reporting this clinic to TRICARE, the Oklahoma Board of Optometry, and the FTC for investigation.

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Complete Eye Care - Lawton
Complete Eye Care - Lawton
Complete Eye Care - Lawton

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Dean McGee Eye Institute - Lawton

Dean McGee Eye Institute - Lawton

1.0(3 reviews)
1.8 mi

It was the worst Dr. Visit I have every had. I am seeing double in my right eye. They told me give…read more3 months and make another Appt. My life has been put on hold. I can't drive and I was told give it three months

I swear under oath that even though the following may sound impossible it is true never the less…read more Received appointment through V.A. Over a month waiting time to see Dr.. First white nurse dilated my eyes, but was not able to work machine so a second very rude confrontational Nurse was called in and dilated my eyes again running liquid down the side of my face. Neither Nurse commented on a cataract in one eye. 2nd Nurse stated I definitely needed glasses. None was offered even though they were covered by the V.A. Nor was I given a prescription. Dr. offered no treatment told me I needed to see a Nuro optometrist but did not give me a Referral to see one and no follow up appointment then requested a blood test. The receptionist didn't know where the Lab was, looked at a map up side down and sent me to the wrong side of the 2 sq. block complex of several buildings. Couldn't hardly see which made things worse. After dilating my eyes twice they sent me out into the bright May sun without any eye protection. Within 20 feet I was blinded in the super bright white, white out conditions With help I got to my pickup a hundred feet away where I had dark sun glasses. Lost all color vision for 3 days, everything was gray green like night vision glasses, sun glasses necessary in sun now. Constant pain in eyes and flashing lights in both eyes now. Taking Pain pills. Almost had 3 rear end crashes in Fort Sill interstate construction traffic. Could have died or went blind. Zero stars except those flashing in my eyes. Still having problems 3 weeks later. My advise is: USE AT YOUR OWN RISK.

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Dean McGee Eye Institute - Lawton
Dean McGee Eye Institute - Lawton
Dean McGee Eye Institute - Lawton

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Young Eye Institute - Russell G. Hopkins, OD, Clinical Services Director of the Young Eye institute

Young Eye Institute

3.2(5 reviews)
2.7 mi
•$$

I had cataract surgery on left eye February 13th, 2024. I had post-operative complications which I…read moreexplained to four individuals to include the doctor/surgeon. This was on my follow-up appointment on February 14th, 2024. I could not see anything out of my left eye. My concerns were ignored by all individuals involved. I was treated extremely rudely. The response was. We'll see you tomorrow to do surgery on your next eye. I explained to them again I could not see out of my left eye and I did not want to proceed with the right eye until the left eye was corrected. They did not have any concern or care for loss of vision in my left eye. They kept trying to proceed with the surgery on my right eye the next day which I refused. They angrily canceled my surgery. I have never in my 66 years of life been treated so bad at a medical facility. I went to Oklahoma City to have my Right eye done at another eye center. I would not recommend young eye institute to anyone based off of my experience there. It was totally unprofessional.

I am so excited for this Christmas because my dad, Ricky Harrison, had cataract surgery in both…read moreeyes and he'll be able to enjoy the beautiful lights with the rest of us. Thank you, Dr. Young, for your excellent work!

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Young Eye Institute - Dr. Joseph J. Young, Board Certified Founder of Young Eye Institute has personally performed nearly 45,000 successful cataract procedures.

Dr. Joseph J. Young, Board Certified Founder of Young Eye Institute has personally performed nearly 45,000 successful cataract procedures.

Young Eye Institute - Young Eye Institute is located at 4214 SW Lee Boulevard in Lawton, OK.

Young Eye Institute is located at 4214 SW Lee Boulevard in Lawton, OK.

Young Eye Institute

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Ross Howard K Optmtrst - optometrists - Updated May 2026

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