I looove Billy Reid. The clothes are absolutely divine. The prices, especially during the…read morerecession, are a little high, but the quality and feel is unmatched. I do have to wonder, though, why Billy put his flagship store in... Florence, Alabama, of ALL places. In a college town where American Eagle and Target fashions grace the runway that is Court Street, and Ugg boots and oversized sorority sweatshirts rule (and simultaneously accost my eyes and sense of fashion), his flair, while unabashedly scrumptious, is underappreciated, to say the least. This is evident in one reviewer's comment that Billy Reid items look like she "made them in High School Home Ec Class." The staff are helpful if a little pretentious, but the atmosphere of the store is great. I really hope it sticks around.

I am so disappointed with my experience with Billy Reid and their disingenuous "policies." I…read morepurchased an item from their website, only to see the exact same item discounted over 25% less than 24 hours later. Seriously, I hadn't even received the item that I ordered, and here they published a significant discount. No problem, I thought. I simply reached out to customer service expecting what I thought was a reasonable request for a price adjustment, but they flatly refused. Most reputable retailers recognize that price changes immediately after a purchase create a poor customer experience and will honor a short price-adjustment window. Billy Reid chose not to, despite the minimal time between my purchase and the price drop. Instead of making a simple, industry-standard gesture, Billy Reid chose to hide behind an inflexible "policy." It's not about the amount of money--it's about customer service and standing behind your customers. Refusing to make such a simple accommodation demonstartaes predatory pricing, and makes customers feel like their business isn't valued. I have bought thousands of dollars of clothing from Billy Reid over the years, and this send the message that customer loyalty means very little. This experience with Billy Reid has completely changed my opinion of the brand, and I will now take my buiness elsewhere. There are many other fashion retailers who value a relationship with customers and will do the right thing. I will leave you with a quote from Mr. Billy Reid himself: "My mother taught me the importance of customer service, the importance of knowing your customer." Hypocrisy, anyone?

Waited in the check out line, when finally got to the register I was told to go to the only other…read moreopen register that he had a table to load. I left my buggy where it was and will never be back. They lies anyway since items are not much cheaper than stores where you can easily find items

Highly recommend I just bought my carpet from there and saved about 50 bucks!! Also if you love…read morecandles go there!!!

This clothing store is one of my favorites. The clothing items and made with good quality and you…read morecan't beat the good prices. The sales change change quite often, so if you missed one good sale there's for sure going to be another one soon. My favorite thing about their store is that they offer good quality/fashionable plus size options. I highly recommend this store!

A very good lunch at an even better price. I have had the Pizza & drink as well as the pretzels but…read morethe real shining star for me is the large all beef hot dog with drink All for $1.58 price. Granted it's a plain hot dog on a bun but you can pick up a pack of relish, ketchup, mustard, or sauerkraut and adorn your dog with it. The drink is a large cup and at the present time you can fill it with a Pepsi product and they also have three flavors of icees. If there's any negative but I would have to say it is that you cannot buy just a hot dog you have to get a hot dog and drink because the drink and hot dog are priced together but it's one of the best tasting hot dogs I've had in the area. For an inexpensive meal there's no way to beat it. Lastly you don't have to be a Sam's Club member to purchase it either because the deli is not limited to Sam's Club members only. There is also a large volume of seating inside the club so you do not have to get it to go but can eat it in the store if you want to.

Sam's Club membership for an average family seems to not be particularly valuable. By the time you…read moresave enough to justify the membership fee it just doesn't seem to be much of a value. The biggest saver it seems like is the bulk toilet paper, of which, the Sam's Club in Florence was out of on my last visit. For a small family I don't view the membership as particularly valuable.

The employees are so nice. Lots of pretty things and clothing. Gift certificates are always a…read moregood gift.

Another super cute gift shop in Down Town Rogersville. Lots of cute jewelry for teens and a…read moreterrific gift card selection. This is a fun place to come in and browse. There is a portrait studio in the back of the store. The work looks quite nice.

Buckle employees are the best sales people. They are helpful and have a good looking staff.read more

I visited this location two days ago and was inquiring about swapping a pair of jeans out that I…read morepurchased on January 4, 2021. I've always been told Buckle jeans have a lifetime warranty, considering you pay so much for a pair, it's always seemed accurate. They have always taken care of me when my jeans had rips or tears and if they can not be repaired they give me a new pair. I went in to finally swap this pair out, since they tore on me after the 3rd time wearing them. Life is crazy, so I just now got around to doing it. The gentleman at the front counter told me the seamstress at their store did not have the tools to repair my jeans. That's completely fine. I figured he would just swap them out for me. He said they can only swap them out within months of purchase. I was 14 days out of my 7 months. I have never been told this before so of course I got a little angry. I have gotten to wear the jeans 3 times!! I called and emailed the corporate office and spoke with their customer service team and they immediately told me they would get me a new pair sent and if they didn't have that same pair they would issue me a gift card!! I am thankful for the customer service team within the corporate office but I WILL NEVER be back in the location in Florence, AL again!! The guy just didn't want to help me out, plain and simple!!

We'll this is a great store, things are well priced and the lady at the front desk was so kind and…read morehelpful! We will return when we're in the area!

Had a great experience visiting for the first time today. Great experience and people, and very…read morefair prices!