I DO NOT recommend Rosie Nails--
Will NOT return!
I truly wish I had listened to my instincts after my first visit to Rosie Nails Salon, but I gave them a second chance hoping for a better experience. Unfortunately, this visit was not only disappointing--it was deeply upsetting and emotionally stressful.
I came in for a manicure and pedicure, requesting the same color on both, but they turned out mismatched. I also asked for dip nails, but they came out unnaturally thick-- just like the first time I came in and received lumpy, uneven gel nails from the same technician. (Funny enough the technician even commented on how bad they looked, forgetting that he was the one that did them!)
Ben, the tech who did my nails was rude, impatient, and rushed the entire time. On my first visit, I assumed his attitude was due to how busy they were. When I came in the second time, I came in looking forward to unwinding after a long, stressful week--but again, he was short, dismissive, and seemed irritated from the moment I sat down. When I asked if there were any more color options, he told me there weren't any...
Yet, the sweet girl doing my pedicure kindly showed me there were more options, proving he simply didn't want to be bothered.
The most disturbing part of my visit came when I asked him politely to not jerk my hand as he was rushing through the manicure. Not only did he do it again--he then slapped it with the nail file and with an attitude he shoved my hand and sarcastically asked, "Why, you don't like your nails, huh?" while pushing my middle finger up toward my face!
That moment was shocking, humiliating, and completely unprofessional.
Still trying to stay calm, I walked to the counter--only to be told the price was higher than what we agreed on. When I questioned it, he began yelling loudly, making a scene, and treating me like I was trying to get out of paying, which I wasn't! At that point, I just wanted to escape the embarrassment and leave. But before I could go, he said to my face: "Pay and don't ever come back."
I left feeling shaken, confused, and incredibly disrespected. I regret spending my money here and deeply regret trusting this business a second time.
Please learn from my experience-- DON'T waste your money, time, or expect to relax and unwind at Rosie Nails. And if you do go, I recommend requesting anyone else but, the rudest nail tech I've ever met-- BEN! This technician was out of line and completely unprofessional and I would hate for anyone else to be left shocked and humiliated by his behavior, the way I was. read more