I have never written a bad review, however, I would NOT recommend Family Chiropractic. For one,…read morepatient must pay full amount up front and hassle with filing claims with insurance company for reimbursement. Initial visit, you must watch an unnecessary video, then your required to pay for a set of x-rays. Dr. Jon was courteous. Returned to buy a pillow, however, reluctant, the pillow may not be satisfactory, since I have chronic neck tension headaches. Thinking about MyPillow return policy, 60day guarantee or your money back, I asked a staff member if I'm not satisfied, could I return it? She was taken aback by the absurdity of my question and she asked, "Would you go to the store and buy a used pillow?" I said, I know it seems like an obvious answer. If I wasn't exhausted and hungry, I would have explained myself further, but I was upset that she insulted my intelligence and assumed I was suggesting reselling a used pillow. Some brands and suppliers stand behind their products, if the customer is not satisfied, return it after so many days, and get a full refund, and they just eat the cost. I said, "Thank you for the insult and I will never come back!" Which I know is no skin off her back.Also, at least have the decency if your going to talk derogatorily about a patient, wait til they leave the building or out of sight. It's too bad one front person can cast a bad reflection on an entire business. I'm going to chalk it up as we had a miscommunication, but employees cannot feel at liberty to speak their mind, they need to remain professional, a simple no would have been sufficient. Btw, address needs to be updated on Yelp.