Dr. Jennifer Leepard is a very caring physician. She was a great listener and I enjoyed having her…read moreas my doctor. Unfortunately I was stunned to find out she left the Teamsters 631 clinic with no information on WHERE she went bc I would have followed her to a new office. I was very disappointed and now in search of yet another doctor. I wish she would have given her patients a heads up she was leaving the clinic. Five stars for her bedside manner In but one star for how she departed!

Dr. Leepard has the best bedside manner out of any doctor I've been to in my life. She is very…read moreinformative and explains things in a way that helps me learn and understand. She's usually booked up so schedule your appointments ahead of time. I'm all about flexibility and getting appointments ASAP but I am willing to wait just to have Dr. Leepard. She is the BEST. I go to the P3 Town Center Location.

The doctors I've had with healor over the last 3 years have been great! However the office staff is…read morehorribly unprofessional and this office has not once but twice committed patient abandonment. I had my first pcp for 2 years (Chandler) and he was kind, responsive and did a good job managing my medications. I was sad to find out after a cancelled appointment without notice this last February that he left the practice "I now know why". The office failed to notify me and when I tried to schedule with a new doctor there they made me pay an extra $80 on top of my co-pay because I'm now a "New Paitient" I was finally able to have my first appointment with Callie Collins who was also noice and professional. A few days after this appointment I inquired about getting a referral for a procedure that had been briefly discussed already with my primary and they insisted I had to schedule another appointment "Money Grab"... the office staff was not only hard to get ahold of but were extremely rude to me when I explained the protocol for the doctor I was asking to be referred to. The office staff has very little in the way of medical knowledge, policy or procedure but we were able to get the referral done without an extra appointment. Fast forward to 07/01/2025 I tried to schedule an appointment with Quest for routine bloodwork that Callie Collins said she was going to order and it wasn't available. I tried all day and left messages with Healor about sending my bloodwork and they informed me that I was no longer a patient... horribly confused I tried calling and they ignored my calls but texted me that they sent me my medical records back on 04/28/2025 as if that was the indicator for discharging me as a patient. Those records were requested by me so I had hard copy's to go over with another specialist. There was zero communication between us in writing or verbal to indicate leaving the care of my pcp. After several attempts to figure out what's going on I recieved a text back from them that they discharged me for being rude. I texted back, That was not true and there is zero evidence of such events occurring. I am certain they made an error or misunderstood something "maybe me requesting my records" as me electing to leave which was not the case. In either case Healor failed to notify of cancellation or being discharged from their care. Fortunately I have maintained all communication records since the first incident of them not notifying me of my doctor leaving or cancellation. I have filed a complaint with the Nevada board and have since retained an attorney. An apology would go a long way in situations like this but they refuse to take accountability or any effort to rectify the issue in a professional manner. I am curious how many other patients of this facility have fallen victim to patient abandonment as this could end up as a class action suit. I've already had a few people I know tell me that they too have had this happen with them and have since found care elsewhere. If anyone else has experienced this please file a complaint at https://medboard.nv.gov/Patients/File_a_Complaint

This office has been very caring and put forth a huge effort to see me healthy. The wait is never…read morelong and they always follow up. I would tell my friends and family to come here.

Excellent professionalism and courtesy from all staff members! NP Cavanaugh is incredibly…read moreknowledgeable, understanding and helpful. Highly recommend!

I am honestly speechless. This was the best medical experience I have ever had on the civilian…read moreside. The staff is pleasant and welcoming. They make you feel comfortable and calm. They were helpful with all the paperwork and were very prompt with everything. Now as for Dr.Ong there are not enough kind words I can say about her. She was professional while compassionate. She was thorough and explained everything to me without leaving out any details. She took her time and I never felt rushed through the entire process. She is honestly an Angel from heaven. She truly cares for veterans in a way I have never experienced. I left the office feeling proud to be called a veteran. Thank you Dr.ONG and staff!!

Such a refreshing experience to visit with a doctor that truly looks at the root causes of your…read moresymptoms. I highly recommend Dr. Nikogosian. Brooke his office manager is fantastic as well.

Dr. Nikogosian is TOP NOTCH! I sought his care for my child with autism and mold toxicity after…read moremany years of pursuing biomedical treatment. His care for my child really stands apart from the other practitioners we've seen over the years, including the very top MAPS- certified doctors in the country. Through my journey I have gained a lot of expertise in the biomedical treatment of autism symptoms and I can say that his recommendations are the best there is. His reports are very detailed and thorough. The supplements he recommends are the very best in terms of quality, but also from the perspective of ease of administration for a child. Now, if this is your first biomedical consult, you might be overwhelmed by the number of supplements he recommends. The way I look at it is he puts everything on the table so you can take over as Dr. Mom/Dad. This saves you money. Other practitioners might make things simple by offering one supplement recommendation per visit, but you have to keep going back to pay them more. The most important thing is my child is making real progress! Family, friends, teachers and therapists are commenting that they see the difference. I'm also grateful to Dr. Nik for pushing me to try S2C. I didn't really believe him, but it turns out he was right. My child is a brilliant speller!!!!

Kelly Watters has been my moms primary MD for the past year now and she's the absolute best. She…read moregenuinely listens to my moms concerns and is helping her get better and better with each visit. I'd highly recommend her to anyone whose looking for a knowledgeable, caring, and compassionate doctor.

I always answer your phone calls. I always get you in when you need extremely good service.read more

This man/Doctor, the staff.. are beyond SENSATIONAL! I have…read morebeen a patient for 8 years, and now my Husband and I have "couples appointments" every 4 months, as needed! Dr. Lee is TRULY a jack of all "Illlnesses" and if he is unsure, he'll send you to a specialist that can better assess! He's compassionate, caring, and takes TIME with each and every one of his patients! Yes, it takes a bit longer to see him and it's beyond worth it! He's a family man, and that means YOU too! We ADORE our Doctor, how many of you can say that!? We love him!! -Tara & Todd

I was referred to Dr. Lee but will not be seeing him due to the bad reviews about his staff. The…read moredoctor's reviews himself sound very good. It's a shame that his mean, uneducated, and ignorant staff members may be adversely impacting this good doctor's practice.

Lots of positives about this doctor: she has lots of staff who are kind and helpful, never been…read moreplaced on "hold",half the time I call one of the staff can handle my problem. She is knowledgeable,kind and always helpful. Example: last week saw her for several problems. When she saw that my left knee was bandaged (I did not come see her for this)she asked what's this? I explained that i was going to see Dr Park the next day for injection, she said."well,I want to see it anyway"

Doctor Osuoha is very thorough. Takes the time to listen…read more Follows up. Receptionist very helpful.

Today I was screamed at for almost 20 minutes by workers at this medical office. I've had multiple…read morenegative experiences, especially with the office manager. Today (10/17), when I was simply trying to obtain my medical notes, Vivian and the office manager screamed at me, continuously talked over me, invalidated the truth, and verbally assaulted me. This kind of behavior is completely unacceptable, especially in a healthcare setting where patients should feel respected and supported. My initial visit on 9/20 was due to a serious medical emergency--I was found unconscious and rushed to the hospital. I was seeking immediate outpatient medical treatment and expected the office to provide professional assistance during this critical time. However, that was far from the case. When I first arrived on 9/20, I was required to sign a privacy policy notice agreement but was never shown the actual policy. Later, on 9/23, I tried accessing my medical notes through their online portal, but encountered issues. Vivian helped set up my account and spent almost 30 minutes troubleshooting the portal, only to tell me she would call me back once she could see it from the user's perspective. I never received that call and was left completely in the dark about my medical records. Due to the condition I was in after the hospital visit, I was unable to handle all my medical and business matters, so my mother (who is my caretaker) called on my behalf. She also experienced passive-aggressive, uncooperative behavior from the office manager. Despite multiple calls and follow-ups over three weeks, we've received little to no resolution and extreme unprofessionalism. After more than 10 calls with no resolution and today's disturbing confrontation with Vivian and the office manager, I am seriously considering filing a formal complaint with the Nevada State Board for the mismanagement of my care and the verbal abuse I experienced. In the meantime, I've decided to maintain my composure, disengage, and pursue alternative care away from this toxic and verbally abusive environment.