The lady answering the phone at the front desk (name starts with a B I believe) is rude and nasty!…read moreMy mom called in concern as to why she received a $50 bill and insurance is supposed to fully cover, then the lady had the audacity to have an attitude instead of being of ASSISTANCE. Where's your customer service? In the first phone conversation, she refused to remove the $50 charge and told my mom to contact the insurance provider instead. Frustrated, my mom then tells the lady she won't be coming back and to cancel the appointment she was having later in August. Then moments later, my mom received a call back stating somebody in the office removed the $50 charge -- what they should've done in the first place. Now the part that blows me is that lady tells my mom "but you will have to find another provider as we cancelled your august appointment" with a voice of tone as if my mom is no longer allowed there. When in reality, my mom had told her in the first phone conversation SHE NEVER WANTED TO RETURN. Then the lady on the phone ends the conversation after my mom says thank you & goodbye, with attitude saying "mhmmm". Not you're welcome or have a good day, anything? -- If you don't have any sense of professionalism or customer service, get a new job. Because you're clearly unfit for the role. Side note: there's a sprinkle of racism involved here because clearly my mom is a woman of color with an accent so the person on the phone at this dentist office was getting annoyed and frustrated.

A very rude lady at the office scheduled my appointment so early that I couldn't make it on time…read morethe next morning I called she told me I would have to pay $75. I told her that I could not pay the $75 and the company blocked my number!!!! This is one of the closest dentist to my house. I have coverage for in walking distance from my house and they blocked my number. very disgusting

I avoided the dentist at all costs until I went to Southcenter Modern Dentistry. Dr. Nguyen has…read morebeen me and my mom's dentist for more than five years. And now, my bf's dentist as well. She is very knowledgeable and personable with everyone she meets, and makes sure we're well educated with our dental health. The staff are just fantastic as well, from the front office, techs, insurance, and hygienists. Additional shout out to Dr. Hsieh because I have ran to her multiple times for dental emergencies when Dr. Nguyen isn't available. Thank you so much for taking care of us! My experience took out that fear of dentists which allows us to not hold off any maintenance cleanings, etc.

Hi.. re: the comment below. I am very confident I reviewed the correct place. Thank you.read more

Good, fast work but predatory financing. The people working the office were nice but made me more…read morehopeful about financing than I should have been. One thing worth mentioning is that the treatment I was given had a "poor prognosis" as in I might have opted to have the tooth pulled rather than get the crown that may only last for 5 years. I was not told until after the treatment.

I consider Dr. Fusu to be the best dentist I ever had and I recommend her to anyone who is looking…read morefor a highly skilled dentist that makes every visit a rewarding experience. At the time of this review, I just had a real severe cavity attended to and today I have no discomfort whatsoever. Am I happy to have her as my dentist, yes indeed and you will be too. Yes, the office staff are very professional, give them a call and they will answer all your questions. So, please make an appointment today, you'll be glad you did.

Fantastic team at Southcenter Dental! Highly recommend! Dr…read more Baruffi is professional, personable and qualified.

I can't recommend Southcenter Dental enough. So much so that my whole family and now my entire…read moreextended family drive hours just to see Dr. Austin or Dr. Buruffi. Their hygienist thorough, and their office crew is a delight to talk to every time I call or visit. I've been visiting Southcenter Dental for more years than I can count, and for good reason. They listen, they are gentle, and they don't miss a thing when it comes to complete care. From My Grandma of 95 years young, to my mother, myself, and my little 3 year old, we all look forward to seeing their wonderful crew for our cleaning and check ups. And no I'm not an influencer, and I promise I was not paid or bribed for any part of this review. This is Just a good honest review that was well earned by the business.

Dr Harrison Wamal is a great Dentist, and I would highly recommend him for anyone looking for a…read moregood Dentist. He is very careful and makes sure the patient is comfortable. He also takes the time to explain what needs to be done and what he is doing. His staff is also very good and friendly.

I have been coming here for 3 years. The staff is friendly. The Dentist, Harrison is a cool guy…read moreas well. He came to this country to go to school then had to go back to his native country to wait on his VISA, ten years later he and his family move back to the United States in 2016. He works some weekends in the Army Reserves and occasionally goes Sky Diving. For a Dentist office, it is enjoyable.

Always a welcoming atmosphere. Great individual attention. Family oriented. Takes time to listen…read moreand insures all questions and concerns are answered. Insurance and billings are never an issue. Plenty of parking and easy to get to and I come from Bothell!!

I've been going here for years. I started going to them to correct some bad dental that was…read morepreviously done. They are damn good at their jobs and quite compassionate to someone who was highly nervous and could only cry. I wouldn't dream of going anywhere else at this point. Everyone in the office has this same caring concern for your wellbeing.

DENTAL CHAIN IN TUKWILLA. The dentist and the hygienist…read morewere great when I first came in, though the receptionist tried to upsell me on fluoride treatment and some laser treatment. I declined, thinking that a receptionist should not recommend a laser treatment when she is not a qualified dentist or hygienist. In fact, after I refused, she asked me, "Do your gums bleed?" I replied, "No, they do not," but once again, I think it is inappropriate for a receptionist to be asking medical questions. Questions like that should only be asked by my dental professional. As for my experience in the chair, I was first greeted by the dental assistant, who took my x-ray and then sat me down to polish my teeth. I was surprised by this as I am used to having that done AFTER the scaling, and it prompted me to ask about it. The assistant then said, "Oh, I am the assistant, and the hygienist will do the scaling." The hygenist seemed to do a good job, so no complaints there. The dentist came in later and discussed my X-rays in depth, suggesting some additional minor work, which I have scheduled for next week. Other than that, I suppose the treatment was fine. I decided to retiurn to this practice because my dentist in Nirmandy Park left town and sold the practivce to another firm, that does not take my insurance. I did try another local dentist, but they kept screwing up by billing. So, for the moment I will stick with Bright Now. That said, I and deducting one star for the "upsell" experince at the front desk. Excellcior.

Be careful. Save all your receipt. They give you a qoute and later on, they send you another extra…read morebills. They say they forgot to charge for other thing they did but can't tell you what extra's they did. Also watch for those very un-trained assistant. I won't go back again.

Love this place! I…read morecome here for my fillings and deep cleans. I hate going to the dentist so much. I still get anxious like a kid but I can always count on the staff to alleviate that. The front desk manager is very sweet and welcoming. Such a handsome guy, friendly and kind too. The x ray technician is a lovely lady as well. My dentist however, she has a special place in my heart. A bundle of joy. Dr. Yin always makes sure to talk me through everything. In the middle of procedures, she will give me updates on how much progress we're making. Sometimes she'll tell me I'm doing a good job and i get so happy like a child. I know it's silly but it's the little things that make the experience bearable. My last visit, i had a locked jaw. I wasn't aware this was a thing, that it could happened. It hurt alot so i panicked and freaked out. I'm genuinely not joking when i say this; I thought i was dying. She popped it back in place luckily. Immediately, I felt the warmth of relief. She was so kind to talk me through it, educated me that it happens sometimes. She even gave me a little massage! I almost cried through the whole ordeal. So many waves of emotions for just a simple filling appointment. Anyways, I really am grateful for the team here at tukwilas Sunrise dental. Can't wait for my 6 month deep clean. Just kidding, I actually can. It is the dentist after all

Great staff, great dentists! Like most people I'm not a fan of going to the dentist but they do…read moretheir best to help you feel relaxed. Always friendly and kind, and patient with their patients! I highly recommend Sunrise Dental.

Very problematic front office experience: --yelling at…read moresomeone on speaker phone while clients try to schedule --provided inaccurate information --rude correspondence

The front desk specifically Angela is unprofessional and unaccountable when she makes mistakes. My…read moregirlfriend and I have both experienced her attitude on separate occasions and will not be coming back. Dont come here unless you want scheduling issues and attitude when they get called out for it. No place of business should be scheduling appointments without speaking to the person who has the appointment, full stop no argument or attitude and to try and charge a late fee after is even more wild! The dental care was slightly better than her professionalism but not great considering I've never left a dentist appointment with a tooth having a jagged edge until now. I tried to tell him at the time to fix it and he tried but unfortunately there is still a notch on one of my molars and that was not there before. I've gotten a cavity filled before and my tooth was not jagged like this, now im stuck with it. I will not be coming back and do yourself a favor and keep scrolling for another dentist.

Even though they are "excepting new patients", it is like pulling teeth trying to get fee…read moreinformation from their insurance coordinator. Yes, I know she meant "accepting", but the way she put it kind of says it all.

Today was my second visit to see Dr Gee. I was very impressed by the…read more prompt attention that I received to replace the damaged cap. Dr Gee is very thorough and gentle dentist. I have recommended Dr Gee to my friends.