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    Roseto Doreen, DDS

    5.0 (1 review)
    Open 7:00 am - 6:00 pm

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    10 years ago

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    Smiles @ Southcenter

    Smiles @ Southcenter

    (26 reviews)

    The lady answering the phone at the front desk (name starts with a B I believe) is rude and nasty!…read moreMy mom called in concern as to why she received a $50 bill and insurance is supposed to fully cover, then the lady had the audacity to have an attitude instead of being of ASSISTANCE. Where's your customer service? In the first phone conversation, she refused to remove the $50 charge and told my mom to contact the insurance provider instead. Frustrated, my mom then tells the lady she won't be coming back and to cancel the appointment she was having later in August. Then moments later, my mom received a call back stating somebody in the office removed the $50 charge -- what they should've done in the first place. Now the part that blows me is that lady tells my mom "but you will have to find another provider as we cancelled your august appointment" with a voice of tone as if my mom is no longer allowed there. When in reality, my mom had told her in the first phone conversation SHE NEVER WANTED TO RETURN. Then the lady on the phone ends the conversation after my mom says thank you & goodbye, with attitude saying "mhmmm". Not you're welcome or have a good day, anything? -- If you don't have any sense of professionalism or customer service, get a new job. Because you're clearly unfit for the role. Side note: there's a sprinkle of racism involved here because clearly my mom is a woman of color with an accent so the person on the phone at this dentist office was getting annoyed and frustrated.

    A very rude lady at the office scheduled my appointment so early that I couldn't make it on time…read morethe next morning I called she told me I would have to pay $75. I told her that I could not pay the $75 and the company blocked my number!!!! This is one of the closest dentist to my house. I have coverage for in walking distance from my house and they blocked my number. very disgusting

    Bright Now Dental & Orthodontics

    Bright Now Dental & Orthodontics

    (83 reviews)

    DENTAL CHAIN IN TUKWILLA. The dentist and the hygienist…read morewere great when I first came in, though the receptionist tried to upsell me on fluoride treatment and some laser treatment. I declined, thinking that a receptionist should not recommend a laser treatment when she is not a qualified dentist or hygienist. In fact, after I refused, she asked me, "Do your gums bleed?" I replied, "No, they do not," but once again, I think it is inappropriate for a receptionist to be asking medical questions. Questions like that should only be asked by my dental professional. As for my experience in the chair, I was first greeted by the dental assistant, who took my x-ray and then sat me down to polish my teeth. I was surprised by this as I am used to having that done AFTER the scaling, and it prompted me to ask about it. The assistant then said, "Oh, I am the assistant, and the hygienist will do the scaling." The hygenist seemed to do a good job, so no complaints there. The dentist came in later and discussed my X-rays in depth, suggesting some additional minor work, which I have scheduled for next week. Other than that, I suppose the treatment was fine. I decided to retiurn to this practice because my dentist in Nirmandy Park left town and sold the practivce to another firm, that does not take my insurance. I did try another local dentist, but they kept screwing up by billing. So, for the moment I will stick with Bright Now. That said, I and deducting one star for the "upsell" experince at the front desk. Excellcior.

    Be careful. Save all your receipt. They give you a qoute and later on, they send you another extra…read morebills. They say they forgot to charge for other thing they did but can't tell you what extra's they did. Also watch for those very un-trained assistant. I won't go back again.

    Sunrise Dental

    Sunrise Dental

    (18 reviews)

    Love this place! I…read morecome here for my fillings and deep cleans. I hate going to the dentist so much. I still get anxious like a kid but I can always count on the staff to alleviate that. The front desk manager is very sweet and welcoming. Such a handsome guy, friendly and kind too. The x ray technician is a lovely lady as well. My dentist however, she has a special place in my heart. A bundle of joy. Dr. Yin always makes sure to talk me through everything. In the middle of procedures, she will give me updates on how much progress we're making. Sometimes she'll tell me I'm doing a good job and i get so happy like a child. I know it's silly but it's the little things that make the experience bearable. My last visit, i had a locked jaw. I wasn't aware this was a thing, that it could happened. It hurt alot so i panicked and freaked out. I'm genuinely not joking when i say this; I thought i was dying. She popped it back in place luckily. Immediately, I felt the warmth of relief. She was so kind to talk me through it, educated me that it happens sometimes. She even gave me a little massage! I almost cried through the whole ordeal. So many waves of emotions for just a simple filling appointment. Anyways, I really am grateful for the team here at tukwilas Sunrise dental. Can't wait for my 6 month deep clean. Just kidding, I actually can. It is the dentist after all

    Great staff, great dentists! Like most people I'm not a fan of going to the dentist but they do…read moretheir best to help you feel relaxed. Always friendly and kind, and patient with their patients! I highly recommend Sunrise Dental.

    Roseto Doreen, DDS - generaldentistry - Updated May 2026

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