Visit started with warm welcome and efficient paperwork at reception. She suggested calling before…read morecoming for walk ins, to confirm they are open and not overloaded. After a very short wait, I met Dr. Su, who was wonderful: knowledgeable, open to my perspective and feedback, and he was very efficient. I hear sometimes the clinic is very busy, but this was my first time here, and it was a perfect experience. I highly recommend the clinic and Dr. Su. Also, Mark at the pharmacy was also extremely helpful - and had some good entertainment suggestions.

This is a great clinic. I went as a walk in (on their website they suggest you call in for walk in…read moreappointments which is great because you don't sit around in their for 4 or 5 hours and I LOVE that) and had a good experience. The reception staff are friendly and efficient. I had the pleasure of seeing Dr. Anna Poplawska. She is friendly, efficient and very thorough. This is a great wonderful new clinic and the pharmacy being right there on site is an added bonus. I would definitely go there again. Dr. Poplawska is accepting new patients and if I wasn't moving out of the city in a few weeks, I would be first in line to be one of her patients. I highly recommend her and this clinic.

I have been a patient at this family practice for almost 5 years now. I have seen a couple of other…read moredoctors there when I have not been able to see my doctor. All the staff are very nice. I have attended a CBT class for food cravings. I have seen the nurse, dietician; as well my doctor is now going to connect me with a one year program she is part of for my back. I find this is a really great practice to be part of because of the other resources they have available, if not at the clinic than at a participating hospital.

Dr. Bernstein has been my family doctor since I was very young - and back in Ottawa. I was thrilled…read morewhen I found out he moved to Toronto and that he accepted me as a patient . I live in Bloor West and I don't mind making the trek to the East end. His team are very good as well! Thanks ! :)

Dr McKellar is the real deal. He truly cares for his patients. My mother was ill and he came every…read moreweek, week after week after week. Always caring and listening. Many of his clients are aged and require special care. He was always there and for that I will be eternally grateful to Dr McKellar.

Some of the staff lacks office experience Dr Nagji is a…read moreterrible physician has no prior qualifications or any communication skills the other day i came to see her looking for a new doctor she insisted thst i must go for chest xays when she wasn't even my physician This is my right as patient She should take some communication skills program and learns to have some compassion its not free services OHIP gets heffty bills she also prescribed unnecessary medication the patient gets more anxious, depressed and encounter anxiety such doctors

My doctor in this center is knowledgeable and respectful I…read moredon't go to anyone else Some front desk issues but forgivable

We had to leave Magenta, which was a shame because the doctor (Prasad) was excellent…read more Magenta's system was a deal breaker. it's impossible to book an appointment without having to wait 2 months, there's no help from a human being, and there's no phone number to even talk to a receptionist for admin issues. in fact, they intentionally keep you from calling or even reaching out via email. It's as frustrating as an app that hides their cancelation button. I understand the approach for a normal for profit business but not for a clinic. we moved to a normal clinic where you can email them directly and /or call if you have questions; basic interaction is all we wanted. Hopefully Magenta can change their approach; it's not the pandemic anymore

The doctors there are amazing, but the administration is like a brick wall between you and the…read moredoctors. You can't even give your Doctor crucial information about your care. The website directs you to use electronic communication and then refuses to let you use electronic communication. The very clear email won't be answered and even when you call their number they won't talk to you.

I don't know if this is the same Dr. Dutczak I saw in 1990 but he was okay but he listened to Dr…read more Dennis Martin a psychiatrist who really was too old to understand what I had. I had brain damage from an alcoholic mother who drank excessively when expecting me and my sister. I had bi polar disorder and my sister was affected by my mother drinking when expecting her and has been in a home for criminally insane for 11 years with bi polar and schizophrenic and what a nightmare my life has been to say the least. Dr. Dutczak if it is the same one said now that I know it is nerves I can get back to work and I could not even get across the street I was so ill. It is only by the grace of God I survived. I was yelling in the streets and on street cars and buses and three years in bed with mental illness and no psychiatrist or medication. I don't think this nightmare will be over until the day I die. I have good medication and a great psychiatrist who is so smart but still problems. Denise Morrison

I have been going to Dr. Dutczak for years and he is the best doctor ever but have not seen hun…read moresince 2019 and just found out he retired. I am trying to get a hold of the new doctor who took over for all his patients, could someone help me out please? I am lost and need someone to help me as I need to make an appointment.

I've been going to this family practice (& walk-in) since 2011 and the only thing that makes it not…read moreworthy of five stars is the ever cycling reception. They had two, recently, leave who were very competent, polite, and endearing workers who were good about their work and took it seriously, they didn't treat it as the in between work it was until they landed whichever medical reception job it was they wanted, or technician, etc. The current reception (as of the first week of August 2018) is disorganized and uninformative. I gave them all the information required of the patient the doctor was to be seeing, without being told the full scope of the process and that the patient could wind up not being seen at all due to the circumstances at hand. I wouldn't have brought this person along with me had I known this was a possibility, because I would have known the possibility would have been a reality and told this person to not bother right now - they are someone who just doesn't have $65 laying around so they can see a family doctor. It was very frustrating for me, as well, because I am not kin to this patient and the reception kept coming to me for information and talking to me and COMPLAINING to me about the situation as if I knew of and had control over what was going on. They were in breach of so many confidentiality agreements by speaking to me on all of these matters and yet this receptionist continued to berate me on the subject as I waited to go in for MY OWN doctor's appointment. Do not go to this clinic for walk-in purposes. Only go if your general practitioner is located here. Otherwise you're playing a game of Russian Roulette on what the reception is going to be like and who it's going to be and how they're going to (mis)treat you during your, hopefully, brief visit. The doctors, however, are fantastic people. It's unfortunate.

Let me start by saying Dr. Desa is amazing. He has been a wonderful doctor to myself and my…read morehusband. I would give 5 stars, but the reception area brings it down. In the past month I have been told that because they forgot to charge me with something (even though I double checked before I left) that I would have to come back in and pay. They called my phone repeatedly, but every time I missed it and would call back, nobody would answer. I offered to pay during my next appointment, but apparently that was unacceptable. I told them there way no way I was driving in to pay because I was on some pretty heavy pain killers and can't walk or drive. Eventually, after arguing with them they attempted to run my credit card over the phone, it worked even though she was adamant it wouldn't work, low and behold it went through. Second time, basically the same thing, but now all of a sudden giving payment info over the phone doesn't go through. There's no concern, and it's always "you need to come in". No, you need to stop making mistakes and pushing me to fix them, especially because there's not really anywhere to park. There's a side street, but no guarantee it has somewhere open. I'm so frustrated with the receptionists I'm considering looking for another doctor. Too bad, Dr. Is the best.