I am giving this library a one-star review because of how I was treated while trying to make a donation of books. I had 8 boxes of hardback and paperback children's, teen and adult books, some of which were brand new and all in like new condition.
The value of the books was in excess of $500. First, I received no help in bringing the books in from my car, other than the ladies working there pointing at some carts I could use. No one even bothered to hold the door for me. After bringing in all of the books and loading them onto carts while the librarians stood around chatting among themselves, I asked for a receipt.
The librarian behind the checkout said they couldn't give a receipt because it was a donation. I said I would need one to claim the donation on my taxes and she said their policy was not to give one and then she told me I could talk to the librarian sitting in the office of I wanted. She repeated the same inane policy of never giving receipts for book donations, but oddly she couldn't explain the logic behind it, just that that was the policy. I told them unfortunately then I would have to take them somewhere else where they valued my donation enough to acknowledge it. Then, they stood around and smirked while I took my books back.
There are several other libraries in the area, as well as Goodwill, who will give an acknowledgement of a donation, no matter how small. I find the policy of the Roseland Library of not acknowledging gifts to be strange and perhaps even against the law (for gifts over $250, the IRS requires this). Certainly it's not the right way to treat someone who is making a donation to your organization. read more