Horrible. We're in town visiting relatives and my wife has a very bad cold. We went in, and they…read morerefused to see her because she was American. Doctor said outright: "I'm here to treat Canadians. She's not in distress so she can drive across the border and get treatment over there." Unbelievable. If she's not willing to do what's right..... Be warned. The Dr can pick and choose who she wants to treat.

My husband told them we were paying for it out of pocket. Not asking for free services. Our medical…read moreinsurance approved us to go here and would reimburse later. At first they kept telling me "but that's expensive, why would you pay out of pocket?" When I stated I was American, they said we won't treat you. She told me I was a liability. I just needed meds for a very bad upper respiratory infection, double ear infection. I was miserable, trying to cross the border being so sick would have been miserable.

Had to wait 2 hours just to be seen by a doctor. Staff were rude and unprofessional. No explanation…read morewas given for the long wait time. Totally unacceptable. I would go somewhere else if I could.

Dr andary is the best walk in doctor in windsor ontario. He is very knowledgeable, systematic,…read morepatient and caring. He treats everyone with total respect. He goes out of his way to help you to get better. He explains the medical diagnosis in a simple way so you understand what is going on.

No doctor in the actual clinic the day I visited…read more Receptionist and 2 staff members took a smoke break while waiting. I couldn't believe the 3 of them stood in front of the entrance of the clinic smoking??? Very unprofessional...the optics look really bad. This should be addressed immediately.

This clinic is awesome. The staff are very professional and proficient. Always have a smile to…read moregive. I have been when they are busy and they really get the people in rather quickly. Clean and quiet waiting area. Will continue to use this clinic when needed.

I suffer from severe depression and suicidal thoughts. I couldnt get out of bed so i decided to…read morecall in sick to work. i needed a doctors note to cover my day off. my husband had to get me dressed and brush my hair so we could go. when I got to there the receptionist asked me what I needed and I said a note for work she looked at me up and down with pursed lips & said "well that will be a long time" with so much attitude. There were only about 3 people in the waiting room. I said I would go somewhere else and reached for my card back she rolled her eyes and said "okaaayyyyy" like she was 16yrs old, mind you she was probably around 60. I got in my car balling my eyes out. I don't understand why she treated me with such disrespect, why she looked me up and down and judged me when I said I needed a note for work. Sometimes, even though people may appear perfectly fine it's because were trying our best to hold it all together. As a clinic receptionist I would expect less judgement and more kindness to everyone you come in contact with. I ended up going to the clinic on Walker and Ottawa. The receptionists, nurses and doctor all treated me with the utmost respect and were SO kind. I also got in 10 minutes after I gave them my health card. Everyone told me to take care of myself. It honestly put in perspective just how rude the receptionist at the Hawthorne clinic was. Shame on her for the way she treated me. I won't jump to conclusions but just because I'm a decent looking girl in my 20s DOESNT mean you can treat me like that and DOESNT mean im lying about something being wrong with me. I will NEVER go back to that clinic ever ever again.