From: Sally E Cage
Sent: 2/25/2020 10:53 AM PST
To: Roseanne Pevec, MD
Subject: Second Request - Response from Dr. Requested
I was happy to see this doctor in the beginning but based on her response to my second request below, I do not feel she has compassion for her patients. She didn't even really read my request, I did not mention urgent CARE - just was hoping since she referred me, that she could talk to the doctor and get my issues addressed sooner than 4 months out. I don't expect to get in immediately but I do work full time and have some really good health insurance. If I wanted to go to my primary care, I wouldn't have went to her and paid through the nose out of pocket for her to say, I don't see anything - I think you should see a gastroenterologist. I am starting to question Sutter's doctors all around - thinking of changing to Kaiser.
Second Request:
Hi Dr. Pevec,
I hope all is well with you. I am reaching out to you about the your referral to De Tan, MD. Although I saw you way back on 12/9/2019, for some reason I am not able to get in to see Dr. Tan until April 8, 2020 at 3 pm. Not sure why I am scheduled so far out - I tried calling them and requesting an appointment as soon as possible - even last minute cancellations but have not heard back from Dr. Tan's office. I was hoping you could reach out to Dr. Tan. I also wonder if it is not being considered urgent because of your Recommendations on your after care summary. It really sounds like I didn't have much of a complaint and I would like to stress that this is a serious and urgent condition. The issue I am having has gotten progressively worse and I am now gagging most of the time, nausea, stomach gurgling and more. This really is causing my breathing to be labored. Can you please help me out? I'd really be forever grateful. Thank you.
Dr. Response:
RE: Second Request - Response from Dr. Requested
Message body:
Sally,
I did contact their office. They did confirm you are on the waitlist. In the meantime do consider seeing your family physician to be sure your care is optimized. Always better than using urgent care.
Respectfully,
Dr. Roseanne Pevec, MD, FACS
Sutter Medical Group
Department of Otolaryngology, Head and Neck Surgery read more