They are amazing! Great customer service, does get very busy in there but they make sure they make…read moreyou feel like you're their number one customer, been getting eyelash extensions there for years! 110% recommend!

this shop doesn't even deserve a star. i went in to get my eyelashes done here. it was the worst…read moreexperience! not only did it take about 3 hours but my eyes were literally glued to the bottom lash!. for the next 3weeks my real eye lashes would fall out in chuncks with the eyelash extensions they put on my eye! i have little to no real eye lashes anymore and i'm so upset! don't get your lashes done here! they use nail glue to glue the extensions on your real lashes

Disgusting behaviour, manners and bad job. I have had my suspicions for a long time. There are…read moreoften 10 or more Asian girls working there, with limited or no English. All conversation is in there language with hand movements to the customers as instruction to sit etc. When trying to converse, they will not disclose when they came to Australia etc. Border Security would be interested Im sure

I was so looking forward to going here, because i rang and asked them 'do you do MIRROR nails' very…read moreenthusiastically she said yes...then i rang again to make appointment and asked again to confirm. when i sat there i really was thinking about why it is these businesses are all so rude, talking in vietnamese like noone is there. i wonder if they would have like me speaking italian loud and accross the room. I obviously had the owner or manager of the shop. as she was doing my nails, i sense she didnt really know what she was doing.. then i notice, it wasnt going right (as i have had it before). i said it doesnt seem right, she said "it will b". so i wait and it just got worse.. later she says i cant do mirror look... i said i rang twice. she just kept trying to finish (to get me out of there) while im saying THIS IS WRONG. eventually i said " i hope you dont charge me full price for this, its all wrong and i hate it"... and she gave me $10 off and i still paid $ 70 for gross nails.. i went somewhere else to do it again.

I regret even entering this place, my nails came out worse than if I would've done them myself,…read morethey where do uneven and bumpy it looked like a child had done it. I would not recommend to anyone. My favourite part was leaving honestly.

The one star is for the joy I felt getting to walk OUT of this place. Nails were uneven and…read moreunprofessional. Tools seemed unsanitary. Employees barely spoke a scrap of English, didn't understand clear instructions. Wouldn't waste my time at any Pearl Nails and Beauty establishments again.