Before I used to get the services from other place, but once I was just passing by and I dropped…read moreoff my leather jacket for shortening of sleeves. Their team did great work. They make it look fabulous to wear. Highly recommended. Keep the spirits high.

Dropped off my leather jacket for shortening of the sleeves at Oak Dry Cleaners. Five days later,…read morethe woman gave me a quote of $150. I wasn't satisfied, so I went elsewhere. I got a quote of $49.99-----$100 less. And for this reason, I would be very careful getting alterations done at Oak Dry Cleaners.

Eco Friendly Dry Cleaning is the best sustainable choice for cleaning your fine clothes, esp…read morecoloured fabrics. The outlet is part of the GreenCleaners network and uses pure liquid silicon instead of harsh cleaning solvents. Not only is this process better for the environment, its also better for your clothes. It wont fade colours or wear the clothes out nearly as much as traditional methods, and it costs about the same - so i dont know why anyone wouldn't go here? seems like the future to me. The proprietor is a very nice man who carefully inspects all garments as though he owns them for stains and offers hemming patches repairs etc for a price I'm sure but because I was new he 'threw them in' and I also notices that I got 15% off the total too. Happy day - for a greener tomorrow.

Eco Friendly Dry Cleaning is the best dry cleaning service I have used. The green clean keeps…read moreclothes from fading and clothes seem to hold up much longer not wearing as quickly. Mark is awesome, he catches stains or broken buttons that we didn't even notice. His attention to detail is spot on! Mark offers door to door pick up/drop service which is fabulous for my hectic family. Super nice and friendly! I highly recommend Eco Friendly Dry Cleaning!

I took a jacket (Napapijri = very expensive) to have it dry cleaned and it came back damaged. I…read morereturned it and immediately tried to call the Manager Wayne C. to no avail. I asked his assistant to have him call me back in numerous occasions to only receive a call back after almost 2 weeks. He claimed that the processes they use would not cause that type of damage indirectly (or not) implying that I caused it. He offered no solution other than return the jacket to me. He was extremely rude and unpolite, and his only offer was to return the jacket "as is". After 3 days, he still didn't. Since I know that I am not the only one who suffered his lack of responsibility and manners, I had to place a complain with the Canadian Better Business Bureau.

I brought my 3 year old black Canada Goose jacket in for dry cleaning and was assured that they…read morewould do a fantastic job. What a big mistake! Immediately after getting the jacket it still smelt like heavy dry cleaning fluid and this was still lingering for almost 2 weeks. The jacket also didn't look as clean as you'd expect. The girl at the counter Cassie expected me to pay the full-price of $73 however after refusing she called the GM Wayne Connor and after about 10 mins of the unnecessary back-and-forth knocked the price down to $25. I shouldn't have paid these guys a penny and instead they should have paid me for the poor quality and damage they caused. After a week I spoke with the GM Wayne Connor directly and he assured me that they clean thousands of Canada Goose jackets and described the process (dry cleaning, hanging to dry, fluffing the feathers, etc.) He said he's never heard of a jacket still smelling after a week and claimed the smell usually goes away before reaching the client. He told me to wait another week and call him back. After a week the smell was still lingering a bit and when speaking with him a second time he said they never had issues before and although not calling me a liar claimed they always do a fantastic job and treat all Canada Goose jackets with great care. I also mentioned there is slight fading on one arm that wasn't there previously along with the jacket not feeling as warm. The jacket is meant to handle up to -20 degrees however it now feels less warm in -5 degrees. I offered to meet him to personally view my jacket and therefore understand my concern and he claimed he "already gave me a huge $50 discount" and "that he's done all he could do". When I told him that $50 discount does not make-up for the damage they caused my jacket he claimed he's not going to replace my jacket. I told him I wasn't looking for a replacement however they should be held accountable for the damage that was caused. He then claimed "we're going around in circles and that's all he's not willing to help me further before hanging-up the phone! What great customer service! A great business practices great customer service from upper management down. If this GM Wayne Connor hangs-up the phone on a client whose expensive jacket they damaged they clearly do not care about the customer nor take responsibility for their actions. The fact he treated a customer like this just two days before Christmas displays even further his/their lack of empathy and customer service.

DON'T DRY CLEAN OR CLEAN YOUR ITEMS HERE! I used to dry…read moreclean many of my clothes - from Hermes silk scarves to men's suiting. 2 examples why you SHOULD NOT use this company. 1. Max Mara vanilla linen suit. I only took in my pants. My pants returned a dirty grey colour. Apparently, Dove used an old dirty solvent/solution. 2. Greta Constantine black bodice/white skirt dress. The white section came back with blue (evident bleach stains) marks all over the front and back. I refused to take it and asked them to send it back. I received it back - it looked fine in the garment bag in the facility. I brought it home and it is damaged. The blue colour is gone, however, the stains of the residue of the bleach is still there. They refused to give me my money back for the cleaning. I am so upset as both pieces above are not replaceable. I WILL NEVER RETURN. AND RECOMMEND THAT IF YOU VALUE YOUR ITEMS, DON'T SEND THEM HERE.

This is the best cleaners at Oakville!! I love the store manager Fernanda! She is the sweetest…read more They are the best!

I had my bridesmaid dress hemmed here, and it was done perfectly! The woman I worked with was…read morepatient and took time to determine the exact length I wanted. She was kind & very skilled.

Please please be aware of this place, they do not take responsibilities for any damages they may…read morecause. It would seem like they hired a manager (Wayne ) only to get rid of complaining people in the worst posible manner; impolite and bullying. I received my garment completely damaged, it seems like it was melted and his only response was a suggestion that I did it myself.

Highly recommend to thrift shop here!…read more They have alot of brand name clothes, accessories, and more like Aritzia, Shein, Nike, etc! I never thrifted before and when i stumbled upon this store on my instagram story feed, they caught my attention. I instantly knew i wanted try this place out. I came here couple of times with my family during the pandemic. The experience was and is positive. I actually went by today to look for new wide set pants and a place to try on since i like to visually see myself with the clothing item. Surprisingly they have lots that aligned to my style. Me and my sister got a couple of pairs we bought and are happy with it. Everyone was so nice! I didn't know that i can apply for customer account under Plato's. The cashier explained i can get points everytime i visit. The only thing i knew was that you can take pictures and post, tagging their user on instagram to get 10% haha! So i applied to get points, and got extra for not getting a plastic bag for the pants we bought. That was great. And honestly, this is the only place i shop for clothes now since it's budget-friendly, close to where i live. The pants i got was under $20 which is perfect! Can't wait to come back againnn!

If I could give no stars I would terrible customer service I bought something off instagram a pair…read moreof shoes I drove 45 mins to pick up tried them on they did not fit tried returning them right away they said no sorry shoes are final sale ???? How is that fair then they said they would buy them back for 10$ when I paid 33$ that is such a rip off offered me a store credit but I live 45 mins away and it's not good for the store close to me literally will never ever come back to this store