Chicken parm sub and fries was fine but a couple of things really knocked this down (compared to Rosati's at home in Rochester, MN, which is consistently excellent): 1st and absolutely minor - no slices available about 15 minutes after they opened. Okay, maybe they just weren't ready yet. Annoying but fine, it was early. 2nd though, and definitely more egregious: I was asked if I wanted cheese in my chicken parm sandwich. Cheese is literally in the name. BUT if you want parm on your parm, it'll cost you $1.50. I uploaded the receipt for proof since it is so ridiculous to me. There was no use arguing with the poor kid at the counter - it wasn't his fault and he seemed to be solo and $1.50 isn't worth raising Hell over, but beware should you stop here for a few sandwiches cuz that will add up. AND it took nearly 40 minutes and the fries were cold. I've never seen anything like this before and I don't think it's right: it's definitely not a chicken parmasean sandwich but a chicken sandwich that you can pay to add cheese to. read more

Rosati's Pizza - Chicken "parm" sandwich. Extra charge for the "parm." Ridiculous. - Pizza Near Me - Wisconsin Dells, Wisconsin

CONTEXT: I've been traveling for the week, staying at my wife's cousins house and ordering out a lot. With that, I've had terrible luck all week with deliveries and carry out orders. ROSATI'S was the best experience I've had all week. PIZZA: ordered the meat lovers type of pizza, it came packed with different proteins, plenty of cheese, and the right amount of sauce in my opinion. SALAD: It was solid. We did request no olives and a few made it onto the dish but nothing a little bit of picking didn't solve for. SERVICE: Ordered for delivery to the great wolf lodge. Showed up within 5 minutes of the anticipated time and was able to switch the pick up location quickly. OVERALL: solid experience, solid food, and much needed during a trip to the dells! Thank you. read more

I had the chicken parm with spaghetti and everything tasted very fresh!!! The rest of the family had the fettuccine alfredo, and they said the same thing!!! My dish tasted so good, I didn't share read more

Classic chain I'm glad they reopened in the Dells. Our favorite is the white pizza but we also had a calzone with sausage and mushroom, and the Italian sausage was as dry and crumbly and flavorless as you can imagine. How do you f up Italian sausage?? So Whatever. The Dells suck, but this place is pretty decent. read more

Food was great, and service was awesome. I dined in and everything there was super clean as well. Nice place to eat out.

No idea why this place only gets 2.5 stars. Ordered a Chicago deep dish and a thin crust. Both were outstanding, though the pizza sauce was a bit on the sweet side. Best thing was for a dinner time order, projected at an hour, was to our hotel in about 45 minutes. The driver brought plates, napkins, cheese and red pepper. read more

Their deep dish pizza is the BEST!! Their ingredients are fresh and delicious. Thank you!

We had the thin crust meat mania pizza. It was loaded with toppings and was extra cheesy. Our pizza was delivered in 20 minutes.

Way overpriced I been sick for a week since I ate there , I had the deep dish plus the thing crust meat pizza be careful

We ordered food for pick up after a night of bowling at Kalahari. Had a Windy City pizza, hot wings and an Antipasto salad. Everything was great and hot and delicious. Paid $66.00. Reasonable. read more

I was so excited to see a Rosati's had opened in Lake Delton. Last night, I called to order a carry out pizza. Before placing my order, I asked the woman on the phone if they were busy, if they did curbside pick up, and if the employees were wearing masks. She said they didn't have dine in, just a counter for pick-up (so not busy), no for curbside, and she said yes they were wearing masks. When I picked up my order, neither woman working the front counter was wearing a mask, they didn't even have one on their person. They 100% lied, I would have gone elsewhere had I known as there are plenty of restaurants in the Dells going above and beyond to make customers feel safe. Rosati's isn't one of them, nor were the employees at all nice. A good pizza isn't worth it, times are challenging now with COVID-19 and I want to support small businesses who are making the effort to be safe. If this matters to you, don't go to this Rosati's. read more

Great deep dish pizza, try the "Windy City" in a deep dish, it was amazing! We also had the Cheef with hot giardiniera and they dipped it, another must-have. Big thanks to Tim for his assistance and for being really courteous. Just and all-around phenomenal experience. read more

Staff is friendly and amazing! We are from chicago and this pizza is just like the thin crust from home. Staff deserves a raise for their hard work, friendliness and making great wings and pizza! read more

Was on a road trip thru WI Dells & decided to stop. Pizza was FANTASTIC! Service friendly! New owner was working & stopped over to chat for a bit. Definitely a place to go if you are in the area & want a more quiet place to relax & have great deep dish pizza!! read more

Was craving food after a long day at the water park! i am originally from illinois and immediately got excited for Rosati's. The reviews were horrible but I went with my gut! and i'm glad i did, the food was AMAZING, pizza and wings (got buffalo mild) the SERVICE WAS TOP TIER, they were very friendly and helpful and bagged up everything we needed and walked us out !! PLEASE PLEASE don't believe the reviews this place is good read more

We're on a small vacation trip from Chicago visiting Great Wolf Lodge. We have had Rosati's before back in Illinois so we stick with what we know rather than try pizza we don't know of in a state not known for pizza ;) Either way, it's what we expected, good pizza, just like all the other chains. I was skeptical based on the reviews, but I'm glad I pulled the trigger. They even called to make sure our order was for that location due to other orders being sent to wrong locations, nice of them to check on that. So for the naysayers that give this a bad review, you're wrong. read more

I'm in the 'customer service' profession and I hate leaving bad reviews, every place has there good and bad days.. which is the only reason I'm giving 2 stars. We ordered a pizza with light sauce, our pizza had NO sauce, wasn't cut at all and we ordered breadsticks and got burnt cheesy bread instead. When we called to kindly tell them our order isn't correct, we were basically told 'too bad, so sad' and hung up on. We spent $60 plus a good tip, I just wanted my pizza to be cooked correctly. I would've even gone to pick it up so the driver didn't have to drive back out. We really love Rosatis but this one I guess needs some work as far as customer service goes. read more

I was quoted 1 hour for delivery and the pizza showed up within 30 minutes with barely any cheese on it. I requested crushed red peppers 3 times over phone only to show up with none. Whomever answered the phone when I called back had an attitude, very annoying. Wishing I would've just ate the hotel pizza and avoided this place at all cost! read more

Staying at the VUE hotel for vacation and decided to grab Rosati's for dinner. We called 3 times. First two times we were put on hold with no explanation (which isn't needed yes) and hung up on. We called the 3rd time and the lady on the phone FINALLY told us the computers were freezing up and she put us on hold just to un-hold us and complain about us. Lady who was working between 3:57 and 4:10pm needs to be retrained in customer service obviously because she should of taken us off hold to inform us the computers were down. Went and got Pizza Pub instead. Screw this Rosati's. read more

I will never go to this place again. I ordered online. I went in and the woman working said she didn't have my order and was as rude as can be. Told me it was my own problem, had no interest in seeing that I had ordered or helping in any way. So I sent a message on Facebook. Owner responds and says he'll be in town Friday and give me a free pizza to make up for it. Great, right? Nope. He blows me off. I message in the afternoon and nothing. After I post on Facebook at about 9 p.m. he messages and says I shouldn't talk bad about a local business. Just terribly rude people. Do not go here. read more

Poor at best! After ordering I sat down inside to wait! The flies were swarming inside the restaurant. I went outside to continue to wait. I waited almost an hour for what they said would be about 15 minutes. One other person ahead of me. I went back inside to check on my order, the girl at the counter was rubbing her hands through her hair and proceeded to put hair back into a ponytail! She then came outside to smoke. I saw no hand washing. The pizza crust was not done, the thought of the flies and the girls hair ordeal prevented me from eating this food. I do not recommend and will not return. I have eaten many times at Rosattis in Madison that place is outstanding, there is no comparison! Sam D read more

I have been to several Rosatis in Illinois and love them. This place in the Dells falls way short of the mark. We will try them again with hopes they get it together. read more

Great pizza and the wings were awesome too. I'll not sure what all the bad reviews are about. We were told 25 minutes for a rather large order and it was right on time. Everyone was professional and courteous. read more

We had a nice experience with the staff. The pizza was delicious and the speed of receiving them was good. I hope others call to get the same experience we did. read more

Call literally 6 times and lost my appetite on pizza cause they wouldn't answer the phone to place order

This place is terrible they have 3 choices of soda the staff was rude and the food is horrible And would not take honor the coupons in the dells vacation book read more

I admit, when this location first opened, it was a little rough, and I would agree with the 1.5 star rating. HOWEVER, they got it together and this place is delicious and finally has it all figured out. I highly recommend them And now I strongly disagree with the 1.5 star rating. read more

What a great establishment in Wisconsin Dells where my daughter took my three year old grand daughter and cousins for her birthday dinner where she was racially profiled (1)told that there were no seats available and A team member noticed that there was some seats available but the manager told her to be quiet (2)she was told that she has to pre-pay for her food before she even gets a table! I've never ever been told to prepay for food at a sit down family restaurant. Especially while out of town for a 3 year old child. She then turned around and left the restaurant without saying a single word of how she felt at that time . This is a tourist town. Everyone should be treated the same way. read more

Ok, so I'm a resident of the area. I ordered a Chicago Style pizza about a month ago for delivery. It was NOT the normal Rosattis Chicago style pizza. The crust was their normal thin crust and had so much sauce on it. I called and the mir on duty was good enough to refund my pizza. So I tried again last night. This time I ordered a regular crust pizza. It was raining. They told me 1 and 15 minutes for delivery. The pizza showed up 2 hours later ...cold. the delivery driver apologized for the delay. DELAY?? I called today; spoke to the mgr on duty; he hung up on me. He was trying to justify the delay saying their power went out...I do believe it went out but it was 50 min AFTER I ordered it. It should have been long cooked and out for delivery by then. He was rude and uninterested in listening. I will NEVER order from them again. I would suggest that you dont either. This mgr has no concern for customer service. They will never make it in the rush is Wisc Dells!! read more

I ordered a deep dish pizza which takes 45 minutes to make. I placed this order in person face-to-face. When I came back to pick up this pizza it was incorrect. The girl working told me she was the training manager and she messed up and would remake it. The entire time the rest of my food just sat there.So after waiting over an hour and a half for food not even receiving fresh food I was told I would get a refund. When I called back today the manager said we don't do refunds you can have a discount next time you order. (after such bad service I don't know why I would re-order) I said that's not what I was told I would've just left the store with no food. So after this I'm upset I was lied to my food was wrong so she told me I could drop my attitude. I was probably this place is biggest fan I bought their Facebook when they open and I shared their posts. But they treat their customers horrible and just flat out lie! read more

We tried to order pizza a little before 9 they said it would take an hour. At 10:15 we called to see where it was seeing how we had a room full of kids who were all tried and hungry. They said they only had one driver and they didn't know how long it would be. We stay awake till 12:00 waiting for our pizza. It never can and we all went to bed hungry sense most everything was close by this time. The next day we attempted to call and released they blocked our number I guessing to avoid conflict. We called multiple times asking to speak to a hirer up on one of my daughters phone. I was finally connected to a girl named April who told us she would have the owner call us back. We waited all day and didn't receive that call. We called again later and the same girl told us she would have the boss call us and continuously put us on hold at random points in the conversation. And told us that we couldn't speak to a higher up until tomorrow read more

I am a local resident and today I ordered pizza. It was absolutely amazing. I was worried for the delivery time. But it was delivered early. I would recommend them to anyone. The meat mania was great and hot. Keep up the good work read more

I'm a local to the area, I've order from here once before the pizza was OK but the price was outrages for what you get! Today i seen they offered pizza by the slice and its available all day, so i called to verify yes they do, I figure I would give them another shot. Considering my lunch break was only 30 mins it would be a quick grab.... NO first I walk into the store today and the staff or friend of staff that was standing behind the registers in her camo jacket looked like she hadn't showered in weeks and was a total mess (crackheads or methheads) I'm sure... No I'm positive. Then she processed to have another bigger white lady "the delivery driver" looked very dirty, come up to tell me to hold on while she gets the cashier from the back. So it took 3 people to finally be able to tell me that the pizza slices they serve all day would take ONLY 15-20 mins to make... There was not even a single slice in the warmer. Ummm I was on lunch 30 mins only, I called ahead to make sure they're always hot and ready, i was told yes. That was not the case, this place has the most disgusting, unkempt and unprofessional staff I've ever seen in the dells. Sorry but even if the pizza was worth another shot for the price after seeing the staff and the uncleanliness of the place up close again, I will NEVER return to this location. I returned to work hungry with no time to go to another establishment for lunch. Thanks Rosattis! read more